Key Account Manager

2 weeks ago


Shah Alam, Malaysia YCH LOGISTICS (M) SDN BHD Full time

**PRIMARY DUTIES AND RESPONSIBILITIES**
- Develop and cultivate relationships with customers and a network of contacts, understanding customer needs, and achieving business objectives.
- Act as the liaison between the customer and the organization, serving as the single point of contact for customers.
- Facilitate clear communication between clients and internal teams. Maintain a proactive and customer-focused approach.
- Conduct regular reviews with customers to discuss Key Performance Indicators (KPIs), operational issues, customer-related concerns, and share future opportunities with YCH.
- Address client issues promptly and ensure effective resolution.
- Identify potential challenges and provide proactive solutions to enhance client satisfaction.
- Recognize upselling and cross-selling opportunities within key accounts.
- Provide regular reports and updates to management on key account performance

**JOB REQUIREMENTS**
- At least a Diploma in Business, Marketing, or a related field.
- Minimum 2-3 years working experience in warehousing and logistics (3PL)
- A strong team player with excellent communication, coordination, cooperation skills, fostering innovation and issue resolution within the team.
- Wholehearted commitment to solving customers' problems, along with the dedication to exceed expectations.
- High curiosity to identify the root cause of an issue.
- Ability to provide alternatives/solutions for any issues.

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary
- Performance bonus

**Experience**:

- Customer Care Specialist: 2 years (required)

Ability to Commute:

- Shah Alam (required)



  • Shah Alam, Selangor, Malaysia Randstad Malaysia Full time

    about the companyRandstad is partnering with a multinational food and beverage company based in Shah Alam. They have been serving and satisfying their consumers for over 65 years and are present in over 85 countries.about the jobWe are seeking a dynamic and strategic National Key Account Manager to lead our client's team of 4 Key Account Managers in driving...


  • Shah Alam, Malaysia Randstad Malaysia Full time

    about the companyRandstad is partnering with a multinational food and beverage company based in Shah Alam. They have been serving and satisfying their consumers for over 65 years and are present in over 85 countries.about the jobWe are seeking a dynamic and strategic National Key Account Manager to lead our client's team of 4 Key Account Managers in driving...

  • Key Account Executive

    4 weeks ago


    Shah Alam, Malaysia JAPAN AIR FILTER MALAYSIA SDN. BHD. Full time

    **Overview**: **Key Responsibilities**: **1. Product Launch Strategy**: Develop and execute strategic plans for the successful launch of our commercial household products, including product positioning, pricing strategies, distribution channels, and promotional campaigns. **2. Key Account Management**: Identify, prioritize, and establish relationships with...

  • Key Account Executive

    4 weeks ago


    Shah Alam, Selangor, Malaysia Signify Netherlands B.V. Full time

    We're looking for a Key Account Executive to join our Professional Business team in Malaysia.Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As the world leader...

  • Key Account Executive

    3 hours ago


    Shah Alam, Malaysia Hiredly X Full time

    _**NOTE: This position is not for accounting applicants please do note!**_ **New role & Permanent** **Mon - Fri : 9am - 6pm** **Location: Shah Alam** **Basic salary + Allowance + Additional Benefits** **3 -6 years experience** **Looking for a proactive and highly ambitious Key Accounts Executive who will contribute to the ecommerce acceleration of the...

  • Key Account Executive

    4 weeks ago


    Shah Alam, Malaysia Signify Netherlands B.V. Full time

    We’re looking for a Key Account Executive to join our Professional Business team in Malaysia.Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.As the...


  • Shah Alam, Selangor, Malaysia Signify Netherlands B.V. Full time

    We're looking for a Key Account Manager, Certified Systems Integrators (CSI) to join our Professional Channel in Malaysia. Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our...


  • Shah Alam, Malaysia Signify Netherlands B.V. Full time

    We’re looking for a Key Account Manager, Certified Systems Integrators (CSI) to join our Professional Channel in Malaysia. Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re...


  • Puncak Alam, Malaysia Rurutiki Sdn Bhd Full time

    As an E-Commerce Key Account Manager at Rurutiki, you will be responsible for nurturing and growing relationships with our e-commerce brand partners. You will serve as the primary point of contact, ensuring their success on our platform and facilitating their growth. This role requires a deep understanding of e-commerce trends, excellent communication...


  • Shah Alam, Malaysia Carlsberg Full time

    Responsible for planning, development, and execution of eCommerce sales strategies. Maximize sales and profitability through various eCommerce channels. **Responsibilities**: - Manage end-to-end process of eCommerce including budget management, strategy planning and execution. - Grow sales revenue and market share through eCommerce channels. - Be a change...


  • Shah Alam, Malaysia Agensi Pekerjaan JobReferral Sdn. Bhd. Full time

    Collaborate with the Commercial Manager (CM) to negotiate product pricing and rebates for high-potential prospects and accounts. - Work with CM to prioritize sales strategies and ensure alignment with execution. - Engage with customers to increase revenue through premiumization. - Identify and develop new business opportunities to meet agreed-upon targets...


  • Shah Alam, Malaysia Stanta Mauser Full time

    **Job Description & Job Specification for** Position: Junior Executive Report to: Assistant Manager / Manager **Key Responsibilities**: a. To proactively build existing business and generate new business opportunities. b. To passionately provide customer service through good rapport and relationships including understanding and qualifying of...


  • Shah Alam, Malaysia Orius Digital Full time

    **Digital Account Manager**: **Full Time **:**You will work with clients as the first point of contact and ensure their strategy is properly executed. You will continue to manage this relationship and ensure their needs are met from project to retainer. You will work directly with our clients, as well as our design, development, technical project manager and...

  • Account Manager

    4 weeks ago


    Shah Alam, Malaysia FinexHR (Malaysia) Sdn Bhd Full time

    Establish internal controls and guidelines for accounting transactions and budget preparation. - Oversee preparation of business activity reports, financial forecasts, and annual budgets. - Oversee the production of periodic financial reports. Ensure that the reports comply with accounting principles or financial reporting standards. - Responsible for tax...

  • Account Executive

    6 days ago


    Shah Alam, Malaysia EPS Ventures Sdn Bhd Full time

    **Key Responsibilities**: - Able to handle full set of account (AP, AR, GL, Taxation) - Responsible for the treasury function of the Company including managing the cash flow, fund planning and etc. - Perform daily collection, payments, hire purchase and other credit control related activities. - Verifies the completeness and accuracy of documentations. -...

  • Accounts Manager

    4 weeks ago


    Shah Alam, Malaysia FinexHR (Malaysia) Sdn Bhd Full time

    Industry : Industrial Machinery & Equipment Location : Shah Alam, Selangor Job Descriptions: - Establish internal controls and guidelines for accounting transactions and budget preparation. - Oversee preparation of business activity reports, financial forecasts, and annual budgets. - Oversee the production of periodic financial reports. Ensure that the...


  • Shah Alam, Malaysia Talent Houz Consulting & Services Full time

    **Position Title: Accountant/Account Assistant Manager** **Industry: Manufacture** **Location: Telok Panglima Garang** **Salary: RM 4,500 - RM 7,000** **Responsibilities**: - Independently handle full set accounts, including reconciliations, prepayments, and accruals. - Ensure compliance with company policies, approved accounting standards, and...


  • Shah Alam, Malaysia BAOZUN MALAYSIA SDN BHD Full time

    **The Role** The Account Manager will be responsible for building and maintaining strong client relationships, understanding client needs, and coordinating the execution of marketing campaigns and projects to ensure client satisfaction and success. **Key Responsibilities** 1. Support on new business pitches. Work closely with BD team to develop a strategic...

  • Accounts Executive

    3 days ago


    Shah Alam, Malaysia Bharat Group of Companies Full time

    Are you a meticulous and detail-oriented individual with a passion for accounting and finance? Cameron Bharat Plantation Sdn Bhd is currently seeking an experienced Accounts Executive to join our team. In this role, you will play a key part in managing our financial transactions, ensuring accuracy, and contributing to the overall financial health of our...

  • Accounts Executive

    4 weeks ago


    Shah Alam, Malaysia FMX (M) SDN BHD Full time

    The _**Accounts Executive **_is responsible for producing and monitoring company financial statements and reports and to find ways to limit or reduce costs. The key role is to help management to make important financial decisions that will affect the company’s budget and finances. **Key Activities / Accountabilities** - Oversee month-end closing and...