Service Planning Executive
5 days ago
**Responsibilities & Tasks**:
- **Co-ordinate and consolidation with various OpCos Service & Support Divisions on Service Information for performance tracking and annual target planning for the company.**
- **To perform basic analysis on reports, providing summaries of outcomes for further discussion with OpCos & within regional teams.**
- **Ensure service data input accuracy, highlight and coordinate process improvement with OpCos.**
- **Coordination and preparation of FBAP (APO/GCO) monthly and ad-hoc report submission.**
- **To provide summaries of Voice of Customer, Customer Satisfaction and Product Quality Reporting**
**Qualifications - External**
**Requirements**:
- **At Least 2-3 years of working experience in the related field or general business analysis & planning role is required.**
- **Well-versed in Microsoft Excel**
- **Strong analytical capability and advanced problem solving abilities and the ability to explain complex formulas.**
**Job Types**: Full-time, Permanent
**Salary**: RM3,500.00 - RM4,500.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
**Experience**:
- Excel: 2 years (required)
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