Operation Specialist

7 months ago


Kuala Lumpur, Malaysia Hellocare Sdn Bhd Full time

我們正在尋找一位敬業且經驗豐富的營運專家加入我們充滿活力的團隊。

工作職責:
- 負責收集、整理和分析平台數據,發現使用者行為、產品營運等方面的問題和機會,並提出相應的最佳化建議。
- 基於數據分析結果,結合目標用戶需求和市場狀況,制定中台營運策略,包括用戶成長策略、用戶留存策略、用戶活躍度策略等。
- 配合技術團隊設計開發中台營運所需的工具與系統,提升營運效率及數據分析能力。
- 負責中台任務的全面管理,包括優化營運流程、提升團隊協作、實現中台營運目標。
- 與內部和外部合作夥伴溝通與合作,確保中台營運的順利進行,如與產品團隊、技術團隊、行銷團隊等的協作。
- 參與中平台產品的行銷活動,負責活動規劃、執行及效果追蹤。
- 處理使用者回饋,解決使用者問題,提高使用者滿意度,維護使用者關係。
- 定期產生中台營運的數據報告和總結,向上級報告工作進度和營運結果。

要求:
- 本科及以上學歷,有網路、電商、金融等行業工作經驗者佳。
- 具備3年以上中台營運或相關工作經驗,熟悉各業務中心的營運流程與業務需求;
- 熟悉中台營運的基本概念與方法,具備數據分析、問題解決等技能;
- 具備良好的口頭及書面溝通能力,能夠與各業務中心進行有效的溝通與協調;
- 具有良好的團隊合作精神,能夠與不同部門的同事配合,共同完成專案與任務;
- 具備良好的數據分析能力,能夠根據數據結果提出合理的改進建議,能夠獨立思考解決問題,具有較強的問題分析解決問題的能力;
- 能夠承受一定的工作壓力,能夠在快節奏的工作環境中有效率地完成任務,具有良好的學習能力,能夠不斷學習和更新中台運作相關的知識和技能。


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