Customer Service Specialist
7 months ago
**JOB RESPONSIBILITIES**:
- Interact with customers via telephone to provide information and assistance
- Professionally handle a high volume of inquiries from customers
- Achieve productivity standards and goals while maintaining the highest level of customer service
- Must demonstrate a high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times
- Undertake any other duties as-and-when assigned by the Management
**REQUIREMENTS**:
- Must be able to speak Mandarin fluently
- Experience in customer service roles is desirable. Past working experience in contact/call centre is encouraged to apply.
- Good command of spoken and written English and Bahasa Malaysia
- Personality traits-Good attitude, enthusiastic, detail-oriented, responsible, trustworthy and goal focused
- Customer service skills - Attentiveness, empathy, patience, and consistency, persuasive, Immaculate telephone manners and communication skills
- Stress tolerance and ability to work under pressure.
**ADDITIONAL INFO**:
- Please send your resume and cover letter to WhatsApp 012-476 7911
- Location:Bandar Tasik Selatan, Kuala Lumpur.
- Working hours: Mon-Fri (9:00 am-5:00 pm), Sat (10:00 am-4:00 pm)
-
Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time**Customer Service Specialist - Kuala Lumpur** **Job role**: **Requirements**: - Previous experience in sales and/or customer service - Excellent face to face and phone communication skills with customers - Fluent in Chinese - Ability to build and nurture relationships with customers, clients and agents - The ability to manage a diverse range of tasks - A...
-
Customer Service Specialist
4 months ago
Kuala Lumpur, Malaysia SummitNext Technologies Sdn Bhd Full time**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia Brandt Business Service Full time**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...
-
Service Advisor
7 months ago
Kuala Lumpur, Malaysia Stuttgarage - Continental Car Specialist Full timeService Advisor diperlukan untuk membantu syarikat memastikan pelanggan mendapat servis yang terbaik di Stuttgarage - Continental Car Specialist SYARAT-SYARAT KELAYAKAN - Skil komunikasi yang sangat baik - Pengalaman sebagai Automotive SA - Boleh bekerja di dalam team - Menepati masa dan disiplin yg tinggi - Jujur & amanah **Gaji: RM2,700 -...
-
Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Mhub Full time**Responsibilities**: - Provide accurate information about products, services, and policies to customers. - Assist customers with system queries, problem-solving, service requests and resolving solutions or user complaints. - Document customer interactions via the ticketing system. - Collaborate with other team members to escalate complex issues and ensure...
-
International Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Bread Advertising Full timeOur client, a global insurance company, is looking for an International Customer Service Specialist. **Responsible**: - Support the seamless experience of customers and brokers with our services. - Observe key performance indicators including the speed of local policy issuance,reinsurance premium collection. - Maintaining the quality of data in...
-
Customer Service Specialist
1 day ago
Kuala Lumpur, Malaysia Hays Malaysia Full time**Responsibilities** - Working in a contact centre environment and handling multiple customer calls from our customers. - Providing high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible. - Listening to customers and establishing their needs to offer relevant products, services, and...
-
Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Mars Consulting Sdn Bhd Full timePosition responsibilities: 1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions; 2, Responsible for customers after-sale service, operation of the system and providing training to new clients; 3, Responsible for product usage issues reporting and providing timely feedback, maintain...
-
Customer Service Specialist
6 months ago
Kuala Lumpur, Malaysia MEXC Global Full timeHello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for!**Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities:** - Responsible for...
-
Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Mango Global Technologies Full timePrimary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. - Manage diverse...
-
Customer Service Specialist
6 months ago
Kuala Lumpur, Malaysia MEXC Full timeHello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities:** - Responsible...
-
Customer Service Specialist
1 day ago
Kuala Lumpur, Malaysia Blocklatitude Full timeJob Description: - Deliver excellent customer service and manage the needs of our customers through our communication channels ( Zendesk live chat only ). - Handle social media to create more excitement. - Brain storming and give more idea on how to increase productivity. - Attend to any ad-hoc tasks as assigned by superior. - Additional responsibility may...
-
Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language - **Professional Career Opportunity**: Are you a native Japanese speaker with proficiency in B2-level English? We...
-
Customs Classification Asia Pacific
6 months ago
Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...
-
Customer Service Specialist
6 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Korean - Customer Service Location: Kuala Lumpur, Malaysia. Salary Max: RM10, 000 - 13,000 Language: Korean + English Headcounts: 10 Joining Date: ASAP or with Notice Period. Work hour: Rotational Shift Bachelor’s degree Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer...
-
Customer Service Specialist
6 months ago
Kuala Lumpur, Malaysia TDCX MALAYSIA SDN. BHD Full timeJob Responsibility: - Provide friendly and efficient service to the travel community of our client. - Be a first point of contact to handle and resolve customer complaints. - Respond professionally to inbound phone calls, including urgent situations. - Identify and escalate issues appropriately. - Research information and troubleshoot problems using...
-
P2p Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Bitget Full time**Responsibilities**: - Broad understanding of OTC and have a general sense of risk awareness. Risk conscious with the emphasis on sensitive data sharing. - Collaborate with the team to address customer feedback, improve processes, and enhance the overall user experience. - Maintain a deep understanding of our products and services to provide accurate and...
-
OTC Customer Service Specialist
6 months ago
Kuala Lumpur, Malaysia MEXC Global Full timeHello! MEXC is looking for an OTC Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company - Friendly team **Responsibilities**: -...
-
Account Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Bitget Full time**Responsibilities**: - Broad understanding of KYC/AML and have a general sense of risk awareness. Risk conscious with the emphasis on sensitive data sharing. - Collaborate with the Account team to address customer feedback, improve processes, and enhance the overall user experience. - Maintain a deep understanding of our products and services to provide...