Incident Management
1 week ago
Qualification
- Degree in the field of Information System/Computer Science
- Practitioner Certificate in Service Management (desirable)
- ITIL Foundation certified (desirable)
- More than 3yrs work experience in IT field
Job scopes
- To manage the Incident & Problem Management functions to ensure quick restoration for
systems and services for the business entities.
- To facilitate Service Management in their efforts to increase the maturity of the IT Service
management processes from the perspective of Incident & Problem Management
- To co-ordinate strategic planning’s to develop and humanize IT services in line with the
leadership’s aspirations to increase customer satisfaction by building lasting relationships
in delivering quality service with the aim to meet if not exceed the user’s expectations
Preferably Local Malaysian, expat locally available can consider.
**Job Types**: Full-time, Permanent, Contract
Contract length: 12 months
Pay: RM3,986.58 - RM6,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Application Deadline: 06/28/2024
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