IT Helpdesk Support- Bangsar South

2 weeks ago


Kuala Lumpur, Malaysia Sonicboom Solutions Sdn Bhd Full time

**Job description**
- Must have Call Centre Experience
- Must have IT Experience
- Working includes Shifts (Weekend and Public Holiday)
- Ensure timely and accurate delivery of technology products and services to Agents.
- Record issues in HelpDesk System
- Communicate the Issues to the technician
- Generate daily, weekly, monthly management reports
- Manage multiple areas of technology and multiple departments.
- Preparation and management of operating and capital budgets.
- Manage external vendor’s relationships and services.
- Complete all assigned tasks within the given time frame, the task includes on-site and off-site mechanical and electrical & Software/Hardware work. Especially during critical time, e.g. deployment period, able to work and response even after Service Operation hours and/or weekend and public holiday whenever required.
- Able to explain the cause of a certain problem arises and able to explain the reason for the solution applied either permanently or temporarily.

**Job Requirement**:

- Must be able to speak Fluently Bahasa and English
- Applicants must be willing to work in Bangsar South
- Applicants must be willing to work on shift hour.

**Salary**: RM1,800.00 - RM2,000.00 per month

**Salary**: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Rotational shift
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus


  • IT Helpdesk Support

    1 week ago


    Kuala Lumpur, Malaysia Sonicboom Solutions Sdn Bhd Full time

    **Job description** - At least have IT Experience - Working includes Shifts (Weekend and Public Holiday) - Ensure timely and accurate delivery of technology products and services to Agents. - Record issues in HelpDesk System - Communicate the Issues to the technician - Generate daily, weekly, monthly management reports - Manage multiple areas of technology...

  • IT Helpdesk

    3 weeks ago


    Kuala Lumpur, Malaysia GENO Management Full time

    Position : IT Helpdesk (System Administrator) Basic Salary : RM 2,800 - RM 3,400 + Allowances Location : Bangsar South Working Day : Mon - Fri Working Hours : 9am - 6pm Job Scope - You will be interacting with customers, responding to their needs. - Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. - You...

  • IT Helpdesk

    3 weeks ago


    Kuala Lumpur, Malaysia GENO Full time

    Position : IT Helpdesk (System Administrator) Basic Salary : RM 2,800 - RM 3,400 + Allowances Location : Bangsar South Working Day : Mon - Fri Working Hours : 9am - 6pm **Job Scope** - You will be interacting with customers, responding to their needs. - Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. -...

  • IT Support

    2 weeks ago


    Kuala Lumpur, Malaysia Eurasian Consultancy Full time

    **Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : Bangsar South, KL **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate based on...

  • IT Support

    3 weeks ago


    Kuala Lumpur, Malaysia Eurasian Consultancy Full time

    **Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,800 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : Bangsar South **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate based on...

  • IT Helpdesk

    2 weeks ago


    Kuala Lumpur, Malaysia GENO Management Full time

    **Position** : IT Helpdesk (System Administrator) **Salary Range**: RM 2,600 - RM 3,400 **Location** : Bangsar South, KL **Working Hours** : Monday - Friday (9.00am - 6.00pm) - **Following Singapore working calendar. Will compensate with replacement off-day / basic salary._ **_ Responsibilities:_** - You will be interacting with customers, responding to...

  • IT Helpdesk Support

    2 weeks ago


    Kuala Lumpur, Malaysia MHNexus SDN BHD Full time

    QUALIFICATION REQUIRED (In terms of education, training, skills or experience) - Bachelor in Information Technology (Information System) or above. - Required language(s): Bahasa Malaysia, Bahasa English or other dialects. - Fresh graduate or 1 year of working experience in the related field is required. - Ability to analyze & understand basic project scopes...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia Humantech Services Sdn Bhd Full time

    **Position : Customer Service** **Location : KL Sentral / Bangsar South area (Nearby LRT)** **Job Requirements**: - Required language(s)**:English & Malay**: - Applicants must be willing to work in** KL Sentral**: - **No work experience required** OR Fresh Graduate with Good Attitude or Well Communication skills welcome to apply. - **On job Training...


  • Kuala Lumpur, Malaysia OPUS IT SERVICES SDN BHD Full time

    Provide level 1 IT Technical Helpdesk Support in ticket logging & resolutions. - Prepare activity reports - Taking ownership of created and assigned tickets and ensuring that they are resolved within the agreed-upon service level agreements (SLAs). Provide status updates to users as appropriate. - Performs any task assigned by their Operation...


  • Kuala Lumpur, Malaysia APVR Excellent (M) Sdn Bhd Full time

    Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...

  • IT Helpdesk Executive

    2 weeks ago


    Kuala Lumpur, Malaysia Virtuos Games Full time

    Location Malaysia, Kuala Lumpur Department IT PLAY, GROW and WIN To be a part of Virtuos means to be a creator and aim at excellence. At Virtuos, we harness the latest technologies to make video games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in...


  • Kuala Lumpur, Malaysia RHQM Full time

    **_Job Description:_** - To attend / answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **_Basic Salary_**: **RM 1800 - RM 2000** (based on qualification and RWE) **Shift Allowances**: RM 150 (Fixed) **Attendance Allowances**: RM 150...


  • Kuala Lumpur, Malaysia TWY Search International Sdn Bhd (Recruitment Agency) Full time

    _**Incumbent will be expected to work with one of the US MNC MLM company located at Bangsar South, KL.**_ **BENEFITS TO JOIN THIS COMPANY**: - **Exposure in MNC MLM industry.**: - **Good Basic Pay.**: - **Medical Benefits.**: - **5 workings day.**: - **Performance Bonus**: - **Fixed Phone Allowance.**: - **Other Benefits.** **RESPONSIBILITIES**: -...

  • Helpdesk Support

    2 weeks ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan Careerpath Sdn Bhd Full time

    **Job Responsibility**: - Take and receive all customer calls in a professional and courteous manner as well as providing advice and support. - Log all calls into the ticketing system and entering details and accurate information into ticketing system. - Take end to end responsibility of the logged requests and monitor work progress to achieve customer...


  • Kuala Lumpur, Malaysia IT Consulting Company Full time

    Job Responsibilities - Provide a friendly and professional point of contact for customers for any queries or concerns. - Liaise with wider team members to ensure the best resolution, consistent with the contract. - Completing administration tasks that relate to the contact, including assigning contract colleagues and sub contractors to service requirement...

  • IT Helpdesk Support

    2 weeks ago


    Kuala Lumpur, Malaysia Taiwan Buddhist Tzu Chi Foundation Malaysia Full time

    **DUTIES AND RESPONSIBILITIES:** 2. Diagnosing issues with computer software, peripherals, and hardware. 3. Running software diagnostic tools and physically inspecting hardware systems. 4. Help with troubleshooting hardware and software 5. Installing and configuring computer hardware, software, systems, networks, printers and scanners 6. Monitoring...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full time

    Getronics Federal Territory of Kuala Lumpur, MalaysiaIT HELPDESK SUPPORT- CANTONESE SPEAKER1 day ago Be among the first 25 applicantsProvide general helpdesk support and installation support for hardware, software, mobile devices, and computers.Diagnose and troubleshoot technical issues including account set-up.Walk through with users to resolve their...


  • Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

    Position - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance - RM200 **Responsibilities**: Primarily handle inquiries from both...

  • Key Account Support

    2 weeks ago


    Kuala Lumpur, Malaysia Lifework HR Services Sdn Bhd Full time

    **Responsibilities**: - Account Management, to manage portfolio of existing customers, make telephone calls regular timely cycle and to secure new business (serving corporate clients, relationship building, cross selling/upselling products and services) - Understand customer's objectives, buying criteria and decision making processes and form long term...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TNS Inc. Full time

    Helpdesk Support Specialist page is loadedHelpdesk Support SpecialistApply locations MYS - Kuala Lumpur time type Full time posted on Posted 4 Days Ago job requisition id R1976An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellenceOverviewTNS...