Retail Experience Consultant 零售客服顾问

5 months ago


Kuala Lumpur, Malaysia Retail Galaxy Sdn Bhd Full time

Provide / conduct training to consumers (pre/ post purchase) 提供顾客产品培训,讲解新品资讯
- Attend to shopper enquiries and provide benefit sales presentation 协助解决顾客对产品使用的疑问
- Actively promote accessories range of product to complement the primary product. 协助推广门店产品给目标客户群
- Participate or initiative store briefing to provide product knowledge or sales talk recap. 参与及协助门店举办的座谈会
- Complete weekly consumer training report with key activities and training numbers 整理客户培训报告、数据,汇报上级
- Radiate positive energy and communicate professionally as well as maintaining effective communication. 与顾客有良好的交流提供正确的使用心得
- Support Master Trainer, Store Manager and peers in driving towards company's objective. 协助店长与培训师处理店面业务工作

**Location**
- **KLCC**:

- **KL East Mall**:

- **Low Yat Plaza**:

- **The Garden Mall**:

- **Plaza Alam Sentral**

**Requirements**:

- At least SPM certification
- 1 year working experience in related field (retail sales experience is an added advantage)
- Fresh graduates are welcome to apply
- Experience in other related industries are welcome
- Excellence verbal communication skills
- Fluent in English and Mandarin
- Friendly and engaging personality
- Out-going, energetic and able to work with public
- Detailed oriented
- Basic Microsoft Office Skill

**Salary**: RM2,500.00 - RM4,500.00 per month

**Experience**:

- Retail: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)



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