Customer Assistant

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. **Responsibilities**: - Assist external users of the...

Job Description: The Customer Service Professional's (CSP) role is to resolve customer complaints via phone. The CSP is required to greet customers warmly and ascertain problems or reasons for calling. The CSP is also required to assist customers with their inquiries. DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide...

**JOB REQUIREMENTS**: - Minimum Qualification - Diploma with 1-year experience **OR **SPM/O-Level with at least 2 years working experience in customer service. - Good command of spoken and written English and Bahasa Malaysia. (Tamil / Mandarin languages will be an added advantage) - Able to work on public holidays, weekends and on rotational shift. - Able...

Job Scope - 2-3 years of experience in providing client services, including system training (online& on-site), system configuration, customer support. - Assist Program/Project Manager to coordinate the project implementation. - Provide remote support services. - Responsible for data collection and import, data analysis. - Project management, process control...

Preferred Thai Speaker Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social media platform. CSA responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities of this social media in order to provide customers’...

**JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with their mobile subscriptions, mobile plans, contract, mobile devices and monthly payments issues - Manage customer complaints and feedbacks accordingly **REQUIREMENTS**: - Minimum SPM education level - 6...

**Ensuring high levels of customer satisfaction through excellent sales service**. Maintaining outstanding store condition and visual merchandising standards. Assist with the sales process by maintaining a fully stocked store. **Greeting customers and assisting them in making purchases**. Identifying customers' needs and matching these with available...

**Main Responsibilities** - Provide Software technical assistance, troubleshoot and resolve issues - Perform data migration works - Conduct product (Software) training to end users - Resolve customer technical issues in a timely & professional manner - Involve in ad-hoc projects, pre-implementation discussions **Job Requirements** - At least 1-2 years of...

**Job Summary**: As an experienced Customer Support Representative, you will provide our customers with product information and resolve any emerging issues that occur with accuracy and efficiency. **Responsibilities**: - Identify customer needs and assist them in using specific features and functionalities in the social media platform - Follow-up with...

: The Customer Care Consultant (CCC) role is to manage Outbound & Inbound services for Winback & Collection of Involuntary Churn Operations. The CSC is required to greet customers warmly and ascertain the problem or reason for calling and to assist customers in their inquiries DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via phone...

**Job description** **Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility** **Maintain a professional level of customer service in promoting the company's products**: - Provide professional...

List-ID: 93882804Today 01:05 **Job Description**: We are looking for an Operations Assistant who will liaison between our company & its current & potential customers. The person will be responsible for providing product information to prospective customer & also help in solving customer issues, complaints & inquiries; keeping customer satisfaction at the...

**DUTIES AND RESPONSIBILITIES**: - Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product &...

**Main duties/Responsibilities**: - Responds to inquiries from policy holders, providers and/or others for information and assistance. - Performs research to respond to inquiries and interprets policy provisions to determine most effective response. - Mails or routes claims forms and supporting documentation to various units for final processing. -...

**DUTIES AND RESPONSIBILITIES**: - Professionally Interact with customers via voice (end-to-end handling of calls) as part of the inbound and outbound function to provide information and assistance Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for products &...

Are you passionate about customer service and fluent in Mandarin? Look no further--we have an incredible opportunity for you at as a Telco Customer Service Representative and be a part of something big! Key Responsibilities: 1. Provide exceptional customer service to Mandarin-speaking clients through various communication channels. 2. Resolve customer...

**Providing exceptional customer service**: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - **Understanding customer needs**: You will need to understand the unique needs of our customers and provide...

Are you a social media enthusiast with exceptional communication skills in Vietnamese? Do you enjoy helping others and providing top-notch customer service? We are looking for talented individuals to join our team as Chat Support Representatives! As part of our dynamic team, you will have the opportunity to interact with users from all walks of life,...

**Job Overview** We seek a passionate and enthusiastic Airline Customer Service Representative (Native Thai Speaker) to join our exceptional team. As a key member of our team, you will play a pivotal role in delivering world-class support to our esteemed Thai-speaking customers. With your native fluency in Thai and unwavering commitment to customer...

**Location** - KL Sentral **Job Scope** - Handle and assist customers’ general inquiries via chat support system. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and...