Customer Assistant

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. **Responsibilities**: - Assist external users of the...

Operation Hours - 6am-6pm; 5 days work and 2 days off per weekMinimum 6 months in experiences in Call Center or Customer ServiceMinimum requirement: Education: A diploma holder or higher is preferred. Minimum of 1 year relevance working experience in a voice channel in customer service Communication skills: Excellent verbal and written communication skills...

What will you do? Maintain customer accounts and record account information. Make product recommendations or services to customers based on their needs and preference. Follow communication guidelines, policies and procedures. Upgrade and cancel customer accounts by customer request. Handle customer complaints and provide alternatives and solutions to ensure...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.Responsibilities: Assist external users of the client's...

JOB HIGHLIGHTS: Accessible by public transportations (LRT/MRT) Attractive salary package No night shiftJOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a timely and accurate way Assist and resolve customers' inquiries with their travel related issues, bookings, reservations, ticketing, etc. Manage customer complaints and feedbacks...

**ROLE: Customer Service Executive (English Speakers) PROJECT: Social Media** **INTAKE DATE**: 8 April 2024 **LOCATION**: - KL Sentral **JOB SCOPE**: - Handle and assist customers’ general inquiries via chat support systems for social media eg, FB, Insta. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding...

Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.- Understanding customer needs: You will need to understand the unique needs of our customers and provide tailored...

DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product & packages -...

ROLE:Customer Service Executive (English Speakers)PROJECT:Social MediaINTAKE DATE: 8 April 2024LOCATION: KL SentralJOB SCOPE: Handle and assist customers' general inquiries via chat support systems for social media eg, FB, Insta. Taking ownership to solve challenges faced by customers and clients' partners. Exceeding customer expectation in terms of customer...

Job Description: The Customer Service Professional's (CSP) role is to resolve customer complaints via phone. The CSP is required to greet customers warmly and ascertain problems or reasons for calling. The CSP is also required to assist customers with their inquiries. DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide...

DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product & packages -...

Job Scope - 2-3 years of experience in providing client services, including system training (online& on-site), system configuration, customer support. - Assist Program/Project Manager to coordinate the project implementation. - Provide remote support services. - Responsible for data collection and import, data analysis. - Project management, process control...

Preferred Thai Speaker Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social media platform. CSA responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities of this social media in order to provide customers’...

**Customer Service (Thai Speaking) - Airline or Aviation experience** Location: KL Sentral **Salary**: RM 4,000 Fluent in Thai + English Language 24H/7 Rotational shift **Qualifications/Requirements**: - Diploma and above educational qualification - Experience in Airline or Aviation customer service - Fluent in both Thai and English...

**JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with their mobile subscriptions, mobile plans, contract, mobile devices and monthly payments issues - Manage customer complaints and feedbacks accordingly **REQUIREMENTS**: - Minimum SPM education level - 6...

**Main Responsibilities** - Provide Software technical assistance, troubleshoot and resolve issues - Perform data migration works - Conduct product (Software) training to end users - Resolve customer technical issues in a timely & professional manner - Involve in ad-hoc projects, pre-implementation discussions **Job Requirements** - At least 1-2 years of...

**Ensuring high levels of customer satisfaction through excellent sales service**. Maintaining outstanding store condition and visual merchandising standards. Assist with the sales process by maintaining a fully stocked store. **Greeting customers and assisting them in making purchases**. Identifying customers' needs and matching these with available...

DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product & packages -...

JOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a timely and accurate way Assist and resolve customers' inquiries with their mobile subscriptions, mobile plans, contract, mobile devices and monthly payments issues Manage customer complaints and feedbacks accordinglyREQUIREMENTS: Minimum SPM education level 6 months and above...

**Operation Hours - ** 6am-6pm; 5 days work and 2 days off per week **Minimum 6 months in experiences in Call Center or Customer Service** **Minimum requirement**: - Education: A diploma holder or higher is preferred. - Minimum of 1 year relevance working experience in a voice channel in customer service - Communication skills: Excellent verbal and written...