Travel Customer Service

6 months ago


Kuala Lumpur, Malaysia Language Talent Solution Full time

Mandarin-English Customer Service Specialist (Travel Project)
- Location: Subang Jaya, Malaysia(Near Subang Jaya LRT)
- Shifts: Rotational, including weekends
- Responsibilities:Provide exceptional customer support for a travel-focused project, offering assistance in both Mandarin and English.

Assist travelers with booking inquiries, flight reservations, hotel accommodations, and travel-related issues.Ensure a seamless customer experience by resolving issues and providing travel advice.Collaborate with a diverse team to meet customer service goals.Adapt to rotating shifts, including weekends, to provide 24/7 support to travelers.

**Salary**: Up to RM3,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Cyberjaya: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)



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