Mandarin Speaker- Customer Support

Welcome entry level applicants!_ - *Options to convert into permanent depending on business needs and performance._ **Must be able to work in shifts (including night shift), weekends and public holidays** As a Customer Service Representative at Integrated Health Plans (Malaysia), you will be a vital part of our customer-centric team. You will play a key...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...

Position: Team lead - Customer Service - Mandarin Speaker Location: Bayan Lepas, Penang Salary Range: RM5,500 - RM6,500 Language: Mandarin, Bahasa Melayu, English (Trilingual) Specialization: TL exp in Customer Service background Target Onboarding Date: Max. 1 month notice Type: Full-time Shift: 24/7 **Responsibilities**: - Provide mentorship,...

**Responsibilities and Accountabilities**: - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Chat Process Chat Support BPO Skills BPO Operations BPO/ITES customer success bpo Customer Service Agent Mandarin or Cantonese Voice...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Chat Process Chat Support BPO Skills BPO Operations BPO/ITES customer success bpo Customer Service Agent Mandarin or Cantonese Voice...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to...

Vacancy: Customer Success Specialist - Japanese Speaker (NATIVE AND NON NATIVE JAPANESE SPEAKER WITH JLPT N1 OR N2 CERTIFICATION) Location - Bayan Lepas, Penang, Malaysia. **Salary**: Up to RM 9000 (Inc. of allowances) Start Date: June, 2024 Education: Degree /Diploma (SPM not allowed) Hours of Operation: Mon-Sun, 7:00am-8:00pm (9 hr shifts) (No Night...

Position: Quality Assurance Manager - Mandarin Speaker Location: Bayan Lepas, Penang, Malaysia. Salary Range: RM9,000 - 12,000 Language: Mandarin (Malaysian) Specialization: at least 2 years QA Manager experience with Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: 24/7 **Responsibilities**: - Construct searches and...

**Job Description: - ** **Preferred Korean Speaker (TOPIK 5/6)** **Qualifications**: **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines:...

Job Types: Full-time Shift: 24/7, 8+1 hour working per day Monday to Sunday with 2 rotational offdays Working Location: Bayan Lepas, Penang. **Responsibilities**: - Be a product expert and discuss or educate on any nuance of the product internally and externally. - Provide excellent customer service to existing and new customers through multiple...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the...

Position: Quality Analyst Supervisor - Mandarin Speaker Location: Bayan Lepas, Penang Salary Range: RM 6,000 - 7,000 Language: Mandarin Specialization: at least 1 year QA Supervisory experience Target Onboarding Date: 31st May, 2024 Type: Full-time Shift: 24/7 Rotational Shift. **Responsibilities**: Construct searches and reports designed for...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Customer Service Chat Process Chat Support BPO Skills BPO Operations BPO/ITES customer success bpo Customer Service Agent Mandarin or Cantonese Voice Support Job Title: Mandarin &...

Vacancy: Customer Success Specialist - Japanese Speaker (NATIVE AND NON NATIVE JAPANESE SPEAKER WITH JLPT N1 OR N2 CERTIFICATION) Location - Bayan Lepas, Penang, Malaysia. **Salary**: Up to RM 9000 (Inc. of allowances) Start Date: 3rd June, 2024 Education: Degree /Diploma (SPM not allowed) Hours of Operation: Mon-Sun, 7:00am-8:00pm (9 hr shifts) (No...

Customer Service Advisor (General) - **Provide customers' support through voice & non-voice channels.**: - **Response to customers' inquiries and questions based on knowledge acquired.**: - **Handle upset customers' inquiries positively and professionally.**: - **Demonstrates effective writing skills**: - **Response effectively in moderate stressful...

Vacancy: Customer Success Specialist Japanese Speaker(NATIVE AND NON NATIVE JAPANESE SPEAKER WITH JLPT N1 OR N2 CERTIFICATION)Location - Bayan Lepas, Penang, Malaysia.Salary: Up to RM 9000 (Inc. of allowances)Start Date: June, 2024Education: Degree /Diploma (SPM not allowed)Hours of Operation: Mon-Sun, 7:00am-8:00pm (9 hr shifts) (No Night Shifts)Head...