Mandarin Speaker- Customer Support

Welcome entry level applicants!_ - *Options to convert into permanent depending on business needs and performance._ **Must be able to work in shifts (including night shift), weekends and public holidays** As a Customer Service Representative at Integrated Health Plans (Malaysia), you will be a vital part of our customer-centric team. You will play a key...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...

Position: Team lead - Customer Service - Mandarin Speaker Location: Bayan Lepas, Penang Salary Range: RM5,500 - RM6,500 Language: Mandarin, Bahasa Melayu, English (Trilingual) Specialization: TL exp in Customer Service background Target Onboarding Date: Max. 1 month notice Type: Full-time Shift: 24/7 **Responsibilities**: - Provide mentorship,...

**Responsibilities and Accountabilities**: - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Chat Process Chat Support BPO Skills BPO Operations BPO/ITES customer success bpo Customer Service Agent Mandarin or Cantonese Voice...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to...

**Job Description: - ** **Preferred Korean Speaker (TOPIK 5/6)** **Qualifications**: **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines:...

Position: Quality Assurance Manager - Mandarin Speaker Location: Bayan Lepas, Penang, Malaysia. Salary Range: RM9,000 - 12,000 Language: Mandarin (Malaysian) Specialization: at least 2 years QA Manager experience with Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: 24/7 **Responsibilities**: - Construct searches and...

Job Types: Full-time Shift: 24/7, 8+1 hour working per day Monday to Sunday with 2 rotational offdays Working Location: Bayan Lepas, Penang. **Responsibilities**: - Be a product expert and discuss or educate on any nuance of the product internally and externally. - Provide excellent customer service to existing and new customers through multiple...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the...

Customer Service Advisor (General) - **Provide customers' support through voice & non-voice channels.**: - **Response to customers' inquiries and questions based on knowledge acquired.**: - **Handle upset customers' inquiries positively and professionally.**: - **Demonstrates effective writing skills**: - **Response effectively in moderate stressful...

Job Responsibility Title: Customer service - Korean speakers (training provided for everyone) Project: Social Media platform Job Scope - Processing payment and client information in a manner that is precise and safeguards the seers personal and payment information - To ensure efficient problem and complaint resolution. - Attend to users' inquiries about...

The Customer Success Specialist - Japanese Speaker is responsible for managing and enhancing the customer experience for Japanese-speaking clients. This role involves building strong relationships with customers, ensuring their satisfaction and success with the company's products or services, and addressing any issues or concerns they may have. The...

Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures - Identifies and escalates difficult and complex issues to senior team members - Maintains a positive, empathetic and professional attitude towards customer - Enters, updates and maintains accurate information of customer interaction,...

The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible result. The...

WE ARE HIRING Position: CUSTOMER SUCCESS SPECIALIST - MANDARIN SPEAKER ATTRACTIVE SALARY PACKAGE: RM2,800 - RM3,300 Language Allowance: RM300 JOB REQUIREMENTS Experience: 0-5 years, fresh graduates are encouraged to apply Preferred Background: Customer service experience is an advantage Education: Open to all Malaysian citizens Shift: 24/7 rotational...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

Responsibilities and Accountabilities: - Support customers to place online orders with the client. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. - Identify and escalate priority issues through appropriate channels as and when necessary. - Work harmoniously with other team members to identify...