Customer Support

Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible...

**Job Description: - ** **Preferred Korean Speaker (TOPIK 5/6)** **Qualifications**: **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines:...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

**Responsibilities and Accountabilities**: - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand...

Required to report to work 15 minutes earlier than operational time; - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Follow and practice AML / CFT Policy:Know your customerEnhance Customer Due Diligence (ECDD)Suspicious Transaction Report (STR) - Check on branch security alert; - Attending...

Shift work: 9 hour shift (5 days work week) Shift type**:Permanent Night shift** **Job Summary**: **Responsibilities**: - Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. - Fully documents customer interactions in real-time. - Solves problems within defined quality standards using a...

Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. Responsibility: The CSS represents the client and is the face of the brand to the outside world. 2. Quality and a Passion for Excellence: We always want to shoot for the best possible result. The...

**Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a ‘must’ but would be a distinct...

1. Provide administrative support to ensure efficient operation of ASM office. 2. Maintain an organized, clean office environment and report on faulty facilities if any. 3. Greet visitors and point them in the right direction, answer inquiries, and create a welcoming environment. 4. Answer phone calls, schedule appointments, send and receive mails, parcels,...

**Client : Global Ads socisl media** **Duration : Permanent** **Location : Bayan Lepas, Penang / George Town** **Role : Customer Success Specialist Japanese** Pay: RM2,800.00 - RM3,300.00 per month **Benefits**: - Health insurance - Opportunities for promotion - Professional development Schedule: - Day shift - Rotational shift Supplemental pay...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

Shift work: 12 hours shift Shift type**:Rotational shift** **Job Summary**: **Essential Duties and Responsibilities**: - Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. - Fully documents customer interactions in real-time. - Solves problems within defined quality standards using a basic...

Company Description Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with...

Overview: **WHAT YOU DO AT AMD CHANGES EVERYTHING** We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded....

Job Scope: - Managing manage service client help desk tickets & prioritize according to SLA and severity. - Recognize and escalate complex issues. - Server setup and configuration - RAID, Windows Server OS, firmware upgrade. - Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware. - Laptop/Desktop...

**Position Title: Application Support** **Industry: Information Technology & Services (HR Software Provider)** **Location: Bayan Lepas, Penang** **Working mode: Hybrid (Mon & Fri - Home, Tue to Thurs - Office)** **Responsibilities**: - Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times. -...

Air Network Support, Operations Support, Operational Support, Dispatch, Admin & Support, Customer Service, Service Assurance, Manifesting, Customer Services/ Support Group, Dangerous Goods, Cross-Border Road Linehaul, Domestic Air Linehaul, Road Network, Operational Administration & Support, Sort Support & Trace Management, Reporting, Location-based Customer...

**About Toll Group** **Job Description**: - Lead in country engagement for CW1 deployments and lead additional deployments in new countries, supplement existing CW1 knowledge by proactively understanding upcoming features and benefits and share knowledge and proactively upskill offshore support providers with specialist module knowledge. - Investigate and...

Shift work: 12 hours shift Shift type**:Morning Shift** **Job Summary**: **Essential Duties and Responsibilities**: - Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. - Fully documents customer interactions in real-time. - Solves problems within defined quality standards using a basic...

**Industry: Information Technology & Services** **Location: Bayang Lepas, Penang** **Working mode: Hybrid (Mon & Fri - Home, Tue to Thurs - Office)** **Responsibilities**: - Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times. - Follow up closely with customers to ensure full resolution of...