Customer Support

The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible result. The...

Our company, Copeland, is a global leader in automation technology and software. We empower our customers to operate more sustainably while improving productivity, energy security, and reliability.Job DescriptionAs a Customer Service Representative at Copeland, you will be responsible for providing high-quality support to our customers through various...

Job SummaryWe are seeking an experienced Customer Service and Support Specialist to join our team at Toll Group. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and efficient manner.Work...

We are seeking a Technical Service Desk Supervisor to join our team at UST Malaysia. The successful candidate will have a strong technical background, excellent leadership skills, and a proven track record of delivering high-quality customer service.About the PositionThis is a mid-senior level position that requires a highly skilled professional with a...

International Customer Support SpecialistAs an International Customer Support Specialist at Toll Group, you will play a critical role in ensuring the success of our global logistics operations. Your primary responsibility will be to provide exceptional customer support to our clients, responding to queries, resolving issues, and maintaining accurate records....

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

**Job Summary**: **Responsibilities**: - Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. - Fully documents customer interactions in real-time. - Solves problems within defined quality standards using a basic understanding of products, solutions, and customer environments. - Identifies...

This role offers a unique opportunity to work with a talented team and make a real impact on customer experiences. Key responsibilities include resolving customer inquiries, collaborating with internal teams, and providing status updates.Requirements:Bachelor's degree preferably in technical or business fields or applicable experience in shared service...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Key Responsibilities**: - Handling daily customer calls, enquiries, warranty claim and complaints. - Prepare service quotation and follow up quote. - Service Order creation, and liaise with S&D team for schedule arrangement for customer. - Depot order creation, follow up and deliveries. - Certificate printing and deliveries. - Stamping arrangement with...

Key AccountabilitiesSupport Program Managers and the Customer Focus Team by executing daily tactical tasks related to delivery, including running on-time delivery reports, backlog and revenue/shipment reports, raw materials and finished goods shipments, and FIA & NREs recovery.Prepare internal and customer-facing data analysis, reports, metrics, visual...

**The company** Our client is an international logistics and freight forwarding company that offer transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. Reporting to the Sales Support Manager, the Sales Support...

**The company** Our client is an international logistics and freight forwarding company that offer transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. Reporting to the Sales Support Manager, the Sales Support...

We are seeking a skilled Sales Support Specialist to join our team at Teleperformance. In this role, you will be responsible for providing timely and effective support to customers, driving sales growth, and expanding our customer base.Main Responsibilities:Provide exceptional customer service and support via phone, email, or chat.Take a consultative...

Air Network Support, Operations Support, Operational Support, Dispatch, Admin & Support, Customer Service, Service Assurance, Manifesting, Customer Services/ Support Group, Dangerous Goods, Cross-Border Road Linehaul, Domestic Air Linehaul, Road Network, Operational Administration & Support, Sort Support & Trace Management, Reporting, Location-based Customer...

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks in 6 continents, and leading-edge technology. The Custom Brokerage Customer Service will be based in...

We're seeking an experienced Customer Success Specialist to join our team at Teleperformance.OverviewThis role involves responding to customer inquiries, managing concerns, and providing relevant information via inbound phone calls and email channels.The successful candidate will be responsible for maintaining a positive, empathetic, and professional...

**Job description** - Perform all type of customs declaration form. - Prefer those familiar with customs declaration procedures, can use either AEO System or SMK System. - Prefer those with at least 1-2 years customs declaration working experiences - Must have own transport with valid driving license. - Must be able to work on shift is required and can...

Job OverviewThe Customer Success Liaison plays a vital role in ensuring customer satisfaction and loyalty. This position involves responding to customer inquiries, managing concerns, and providing timely support through various communication channels.The successful candidate will be the primary point of contact for customers using our client's e-commerce...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute export operation Ensure daily activities run smoothly & generate more productivity To ensure 100% accuracy in recording shipment / cargoes details To maintain good relationship with customer...