Customer Service Executive-normal Working Hour
7 months ago
Working Hours: Monday-Friday( 8 am-5 pm)
**Requirements**:
- **1 to 2 years’ of experience in customer service / contact centre/ administration**:
- Comfortable working in a contact centre working environment
- Target oriented and able to demonstrate the ability to work in a KPI based workplace structured and follow SOPs
- **Excellent Communicator (Especially English - Both Written and Spoken) (Having the ability to speak other foreign language will be an added advantages)**:
- **Fast Typing Skill (within 50-60 WPM)**:
- Have a “do whatever it takes” attitude
- Possess a positive working attitude with a willingness to learn and adapt
- A committed Team Player, independent, responsible, and meticulous
- Eager to explore new ideas and open to sharing ideas with the Team
- Willing to learn and accept feedback while stay motivated to add value to the work
**Responsibilities**:
- Reporting to Assistant Manager (In-House Team)
- Accountable for own work report output and quality of work
- To achieve the KPI assigned in order to measure the quality of performance
- To ensure that queries are responded to within our agreed response time
- To ensure the best Customer Experience is given to all customers
- Be passionate about being the best and what to achieve targets
**Salary**: RM2,500.00 - RM2,800.00 per month
**Benefits**:
- Professional development
Schedule:
- Monday to Friday
-
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