Cluster/retail Business Manager

6 months ago


Kuala Lumpur, Malaysia AESOP Corporate Full time

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

**Role purpose**

Working full time, including some weekend working, the Cluster/RBM role is also responsible for actively seeking to develop the reputation and profile of the Aesop brand and their portfolio of stores and counters by building and expanding their customer base through participation within their stores local communities, by fostering appropriate business relationships and by leading relevant special events that demonstrate Aesop’s commitment to rewarding their customers for their patronage.

**What we are looking for**
- Previous multi-site management experience within customer service environment (ideally in a retail environment)
- Solid understanding of analysis and financial management
- Excellent organisational skills and demonstrated ability to multi-task and manage varying stakeholder requirements
- Demonstrated experience in the cultivation and enhancement of the customer experience
- Experience in coaching and developing staff and ability to drive commercial outcomes, creating an inclusive and psychologically safe work environment
- Demonstrated ability to utilise empathy to manage interpersonal relationships
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication and problem-solving skills
- Computer literacy encompassing strong familiarity with Microsoft Office including excel

**What’s on offer**

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include
- Generous product discount allowance and bi-annual complimentary product allocation
- Bonus opportunity based on personal, and business, performance
- Paid volunteering allowance for all employees
- Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities
- Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer wellness leave options.

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

LI-Hybrid


  • Retail Store Manager

    6 months ago


    Kuala Lumpur, Malaysia MGP Singapore Full time

    Team MGP is a vibrant, passionate, versatile and fun-loving family. With hegmonic dreams to grow into a conglomerate anchored in lifestyle, we’re looking for strong people to join us - people who are willing to take on this adventure to make the brand and company stronger and bigger than ever. Better to join a sustainable growth company like MGP than some...


  • Kuala Lumpur, Malaysia Organon Full time

    The Position - ** Customer Relationship Manager is leading CRM strategy and **Operations** in system to support Organon’s ambition on Customer Engagement Excellence in AP cluster.**: - This position reports to Commercial Excellence Lead (AP cluster) and has a close collaboration with the SFE Managers and broader MCOP team in the cluster as well as market...

  • Cluster IT Manager

    5 months ago


    Kuala Lumpur, Malaysia Hospitality 360 Sdn Bhd Full time

    We are seeking a motivated and experienced Cluster IT Manager preferably in Hospitality Industry to join our team. The Cluster IT Manager plays a critical role in ensuring the smooth operation of our hotel's technology infrastructure. You will collaborate with other departments to enhance guest experiences through innovative technology solutions while...

  • Mgr-revenue-cluster

    5 months ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23138121 **Job Category** Revenue Management **Location** JW Marriott Hotel Kuala Lumpur, 183 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Maintains the transient rooms inventory for a given cluster and...


  • Kuala Lumpur, Malaysia Santen Full time

    **Company Description** Santen is a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology. As a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering innovative treatments and digital solutions for eye health and addressing vision-related social issues for...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24069325 **Job Category** Revenue Management **Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Oversees a team of revenue management associates for a set of hotels and...


  • Kuala Lumpur, Malaysia Luxury Careers Pte Ltd Full time

    Luxury Skincare Brand - Good Salary Package & Bonus - Good Culture and Benefits **Role purpose** As a Retail Business Manager, you will be responsible for overseeing and developing stores and counters across for Malaysia and ensuring the achievement of sales targets in each of these locations. You are responsible for ensuring the consistent delivery of the...

  • Power BI Developer

    7 months ago


    Kuala Lumpur, Malaysia Crest Business Solution Sdn Bhd Full time

    Develop the reports and dashboards using Power BI, SSRS, R and Python Develop Data Extraction, Transforming and Loading (ETL) using SSIS Writing Complex SQL queries, Stored Procedures ,Trigger ,Views ,Cursors, Joins,Exception Handling, Constraints, DDL, DML and User Defined functions to implement the business logic and also creating clustered and...

  • Business Development

    5 months ago


    Kuala Lumpur, Malaysia Diverge Retail Sdn Bhd Full time

    **Hello! We are Diverge Retail Sdn Bhd, a company in the business of Retail Solution industry. Our company specializes in Retail Ambience and Retail Event Management, where we provide music to retailers and manage events ranging from small to big projects. We have contracted more than 2,000 retail outlets nationwide and event projects lined up. Thus, our...

  • Sea Cluster Digital

    6 months ago


    Kuala Lumpur, Malaysia Organon Full time

    **The Position**: Are you ready to leave a lasting impact on the world of healthcare? Join us in building a new leading Women’s Health company! We are a global healthcare company with a diverse portfolio of therapies and products in women's health, biosimilars, and established medicines, addressing a wide array of conditions and diseases. We are seeking a...


  • Kuala Lumpur, Malaysia Organon Full time

    **The Position** - Highly dynamic career in Sales and career development opportunities - Be part of a high performing team in a collaborative environment - A great opportunity that leads to brand management - The position can be based in any markets of AP cluster** **including Singapore, Malaysia, Taiwan, Hong Kong, Vietnam, India, Indonesia, Philippines,...

  • Project Executive

    5 months ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full time

    **JD - OPERATIONS PROJECT EXECUTIVE** **TYPE - **15 months contract with potential of yearly extension **WORKING - **Monday - Friday, 9.00am to 6.00pm **HOURS** **OVERVIEW** Channel Offer Management is a function that sit in Mobility Operations that are responsible in contracts management, Retailer’s Master Plan and government relations. The...

  • Retail Store Manager

    6 months ago


    Kuala Lumpur, Malaysia Brandt Global Business Services Full time

    Completes store operational requirements by scheduling and assigning employees; following up on work results. - Maintains store staff by recruiting, selecting, orienting, and training employees. - Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. - Identifies current and...


  • Kuala Lumpur, Malaysia Merck Full time

    **The Position** - Highly dynamic career in Sales and career development opportunities - Be part of a high performing team in a collaborative environment - A great opportunity that leads to brand management **Responsibilities**: - Product marketing for Organon’s SAC (Short Acting Contraception) and HRT brands. - Development of integrated marketing plans...

  • Retail Store Manager

    5 months ago


    Kuala Lumpur, Malaysia Brandt Global Business Services Full time

    Completes store operational requirements by scheduling and assigning employees; following up on work results. - Maintains store staff by recruiting, selecting, orienting, and training employees. - Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. - Identifies current and...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full time

    **Details**: - Location: Kuala Lumpur - Contract Duration: 15 months - Working Hours: Monday to Friday, 9.00 am to 6.00 pm - Offered Salary: Up to RM 6,000 **Responsibilities**: - Focal person in the management and coordination of end to end retailers’ recruitment that includes identifying the channels of recruitment. - Focal person for coordination of...


  • Kuala Lumpur, Malaysia Ikano-Retail Full time

    Company Description IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943. IKEA Malaysia creates a better everyday life by offering a wide range of well-designed,...

  • Complex Manager

    6 months ago


    Kuala Lumpur, Malaysia Giant Mini (Retail) Full time

    **Responsibilities**: - Responsible for the daily management of the shopping mall in areas of retail lots leasing, building operations and maintenance, housekeeping,promotional activities, security and car park operations complying to mall good practice standards. - To source, identify, secure new potential tenants to fill up the vacant lots to achieve the...

  • Accounts Assistant

    6 months ago


    Kuala Lumpur, Malaysia Luxury Business Solutions Full time

    Monitor and resolve red light (unresolved Boutique Transactions) in SAP system - Verify Boutique daily receivable & collection - Reconcile credit card payment in Matchbox - Prepare and process refunds requested by boutiques - Prepare and review Stock list and conduct cycle / annual stock count and adjustments - Perform clearing for all collection & suspense...


  • Kuala Lumpur, Malaysia Retail Galaxy Sdn Bhd Full time

    Liaising with other retail professionals, including buyers, marketing executives, and retail merchandisers, when necessary. - Creating and implementing a visual merchandising strategy for the store. - Ensuring the strategy is in line with the store’s brand, products, and target market. - Generating sketches of visual displays that meet the store’s visual...