Technical (Customer Service Executive)
6 months ago
**LOCATION**:
- Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)
- FREE shuttle service transport from LRT station to Office based on selected schedule
**JOB SCOPE**:
- Act as first contact person for technical issues inquiries.
- Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting).
**REQUIREMENTS**:
- Good English communication skills (spoken & written)
- SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided
**SALARY PACKAGE**:
**English Speaker**
- Basic Salary: RM2,300
- KPI/Attendance allowance: RM500
- Shift allowance: RM400
**Salary**: Up to RM 3,200 per month (including allowances)
**WORKING HOURS**:
- Rotational shifts
- 9 hours working a day (inclusive of 1 hour break)
- 5 working days a week with 2 days off (depending on scheduled shifts)
- The earliest shifts starts at 7AM
- The last shift ends at 3AM
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM2,300.00 - RM3,200.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Retention bonus
Application Question(s):
- What is your Expected Salary
**Education**:
- STM/STPM (required)
**Language**:
- English (required)
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