Customer Service

_**JOB DESCRIPTION **_ - To deal with visitors’ requests in a courteous and professional manner following the company standards and procedures. - Liaise with customers’ payments and billing processes. - **JOB REQUIREMENT**_ - Required languages(s): Mandarin, English, Bahasa Malaysia. - At least 1 Year(s) of working experience in this related field is...

1. Sells, registers and checks in guests for assignment of rooms to all incoming guests. 2. Prepares and pre-registers VIP's and places the Registration card in the pre-assigned rooms. Calls upon Assistant Manager to check upon the assigned rooms. 3. Welcomes and escorts VIP's to their rooms for registration. 4. Provides courteous and efficient service and,...

**Job description** **Responsibilities: - ** - Meet and greets guests. - Provide sincere hospitality with smile - Maintain highest level of Service and Customer’s Engagement in all work assignments. - Practice correct grooming and hygiene practices. - Able to serve customer according to Sushi King Standard Operating Procedures. - Responsible for customer...

Associate to handle general enquiries of customers over phone calls and live chats 電話やチャットを介した顧客の一般的な問い合わせ全般に対応します。 - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller...

**Job description**: Communicate effectively and professionally with patients, teammates, healthcare professionals, and utilize resources to troubleshoot and resolve patient issues. **Job requirements**: - Minimum Sijil Pelajaran Malaysia (SPM) or Diploma in any field. - Ability to speak in English and Malay; Mandarin would be an added advantage. PLEASE...

Front Office, Food & Beverage Restaurant Host/Hostess welcome customers to a hospitality service unit and provide initial service. Good command in English and Bahasa Malaysia, pleasant and courteous. Work in a hospitality team. Success is a journey, not a destination. Incorporated since 1995, Lexis Hotel Group has gone through the challenging times of...

**Principle Accountabilities** As a Lead Buyer, he /she is responsible as a single point accountability for the successful execution of defined contracts and procurement services scope associated with one or more of HRC’s operations and/or projects. - Accountable for procurement of direct and indirect services required for the successful completion of the...

To be responsible in providing the most efficient hotel reservation and to undertake other duties and responsibilities as required by Management. -To be well versed with the facilities and services offered by the hotel. -To be well versed in room products i.e. rates, layout, configuration, benefits, amenities and facilities offered. -To be well versed in all...

If you are looking to excel and make a difference, take a closer look at us - We’re hiring for Branch Manager (Klang Valley) - In your new role as Branch Manager, you will - 1. Drive Impact and Influence through Networking and Strategic Planning - You will use your Impact and Influence, Networking Skills to maintain and build relationships with existing...

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers. Thistle Port Dickson Resort The 5-star Thistle Port Dickson situated in Teluk Kemang, Port Dickson is Asia's first Thistle Hotel...

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. - Work out with customer and warehouse personnel on stock discrepancies issues and other issue...

**Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: -- Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

Work requirement - able to communicate well with customer in term of daily delivery activity - able to work in team work, able to work with transport planner and POD team - Deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries - able to handle and resolve customer complaints - direct requests...

1. Customer Service Executive will be responsible for daily communication with customers, warehouse team and operations team in Seremban for daily transport arrangement and storage movement. 2. Manage daily operations job including inbound and outbound delivery -cross border, and import / export shipments. 3. Compilation and submission of billings,...