Customer Service

Job SummaryWe are seeking a highly motivated and creative Videographer to join our creative team. Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint: determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting...

_**JOB DESCRIPTION **_ - To deal with visitors’ requests in a courteous and professional manner following the company standards and procedures. - Liaise with customers’ payments and billing processes. - **JOB REQUIREMENT**_ - Required languages(s): Mandarin, English, Bahasa Malaysia. - At least 1 Year(s) of working experience in this related field is...

_JOB DESCRIPTION _ To deal with visitors' requests in a courteous and professional manner following the company standards and procedures. Liaise with customers' payments and billing processes.- JOB REQUIREMENT_ Required languages(s): Mandarin, English, Bahasa Malaysia. At least 1 Year(s) of working experience in this related field is required for this...

Receive all request or complaint work orders made by user via telephone or (hardcopy) request form and register it in the Management Information System or ASIS. - Determine whether the work requested is within the contract scope, listed or unlisted activities, scheduled or non-scheduled work. - For request with priority status ‘emergency’, assign the...

**Job description** **Responsibilities: - ** - Meet and greets guests. - Provide sincere hospitality with smile - Maintain highest level of Service and Customer’s Engagement in all work assignments. - Practice correct grooming and hygiene practices. - Able to serve customer according to Sushi King Standard Operating Procedures. - Responsible for customer...

If you are looking to excel and make a difference, take a closer look at us We're hiring for Branch Manager (Klang Valley) In your new role as Branch Manager, you will 1. Drive Impact and Influence through Networking and Strategic Planning You will use your Impact and Influence, Networking Skills to maintain and build relationships with existing and new to...

**Principle Accountabilities** As a Lead Buyer, he /she is responsible as a single point accountability for the successful execution of defined contracts and procurement services scope associated with one or more of HRC’s operations and/or projects. - Accountable for procurement of direct and indirect services required for the successful completion of the...

If you are looking to excel and make a difference, take a closer look at us - We’re hiring for Branch Manager (Klang Valley) - In your new role as Branch Manager, you will - 1. Drive Impact and Influence through Networking and Strategic Planning - You will use your Impact and Influence, Networking Skills to maintain and build relationships with existing...

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...

**OVERALL JOB PURPOSE**: Managing Customers enquiries and booking to ensure deliveries of satisfactory service and to assist securing of sales and customer retention **PRINCIPAL ACCOUNTABILITY STATEMENTS (KEY RESULT AREAS)** **PERFORMANCE MEASURES / KPIS** Respond immediately upon receive inquiry 2. Source vendor or provider if deemed necessary for any...

**Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...

**Requirements** - SPM Background - Fresh Graduate are welcome to apply - Experience in selling products & services - Must be able to work varied shifts (weekends and public holidays) - Excellent communication and teamwork abilities - Good in writing complete sentences in Bahasa Malaysia & English - Good Understanding skills **Responsibility** - Provide...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

**Job Title**: Customer Service Executive **Location**: No.20, Jalan Perusahaan 27/KS 5, Kg. Idaman, Pandamaran, 42000 Port Klang, Selangor, Malaysia **About Us**: Hock Cheong Logistics is a leading logistics provider specializing in LCL (Less than Container Load) consolidation services to East Malaysia, specifically to Sabah and Sarawak. We pride ourselves...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. - Handle customer complaints and follow-up with the disposition actions - Review or approve return and refund from all e-commerce platform as per customer request. - Process and follow up returns and refund procedures. - Provide information about our...

1. Customer Service Executive will be responsible for daily communication with customers, warehouse team and operations team in Seremban for daily transport arrangement and storage movement. 2. Manage daily operations job including inbound and outbound delivery -cross border, and import / export shipments. 3. Compilation and submission of billings,...

Job Requirements: At least Diploma/ Bachelors in Hospitality, F&B management or related disciplines. Minimum 2 years of experience in the same management capacity within the F&B/ retail industry. Fresh Graduates will be consider for management trainee. Experienced with food safety and inventory management procedures Passionate for customer service and sales...