Reservations Service Associate
6 months ago
Job Summary / Purpose: To effectively and efficiently handle and convert all reservation inquiries and ensure accurate booking information is ascertained and communicated to the operational team; to ensure customer delight and to support the achievement of the hotel. 1. To ensure that all reservations are recorded by following the established SOP with full and clear information and the input are accurate and prompted onto the system. This includes booking cancellations, adjustment/revised & No-Shows. 2. To manage all bookings, inquiries and availability for Wushiba Apartments in professional manner. 3. To liaise with all departments (especially Front Office) to ensure the best service is provided to customers. 4. To have an in-depth knowledge and understanding of the operation of the business ensuring the ability to provide a thorough response and customer inquiries. 5. To carry out any other related task/duties as advised by the Asst. Sales & Marketing Manager / Revenue Executive. Qualifications / Skills / Experience Qualifications Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma Skills Customer service, computer literate Experience Entry level. Fresh grads are welcomed. Proficiency in Mandarin language will be advantage for being shortlisted
A company involve in the hospitality and service industry, understand the employees are valuable assets to ensure the smoothness of its daily operations. Strive for good and fair working conditions for all employees.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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Front Office Reservation
7 months ago
Kota Kinabalu, Malaysia King Park Hotel Full time1. Answer phone calls and attend to guests' requests to book rooms or events at the hotel. 2. Making reservations for guests' based on the various requirement. 3. Checking the availability of rooms. 4. Processing payments and sending reference details to guests. 5. Sorting out any issues that may arise with bookings or reservations. 6. Selling and promoting...
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Reservations Agent
6 months ago
Kota Kinabalu, Malaysia Marriott International, Inc Full time**Job Number** 24106423 **Job Category** Reservations **Location** Kota Kinabalu Marriott Hotel, Lot G-23A, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
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Front Office Reservation
7 months ago
Kota Kinabalu, Malaysia KING PARK HOTEL Full time1. Answer phone calls and attend to guests' requests to book rooms or events at the hotel. 2. Making reservations for guests' based on the various requirement. 3. Checking the availability of rooms. 4. Processing payments and sending reference details to guests. 5. Sorting out any issues that may arise with bookings or reservations. 6. Selling and...
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Reservation Agent
8 months ago
Kota Tinggi, Malaysia Hard Rock Hotel Desaru Coast Full time*** The Reservations Agent is responsible for providing quick and efficient service to all guests with reservation requests and inquiries for the hotel. This position is responsible for sharing information with prospective guests to capture sales, and then coordinating the details of reservations. **PRIMARY RESPONSIBILITIES** - On a daily basis, review...
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Front Desk Service Agent
6 months ago
Kota Kinabalu, Malaysia Hilton Full timeFront Desk Service Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...
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Reservation Agent
6 months ago
Kota Tinggi, Malaysia Hard Rock Hotel Desaru Coast Full time*** The Reservations Agent is responsible for providing quick and efficient service to all guests with reservation requests and inquiries for the hotel. This position is responsible for sharing information with prospective guests to capture sales, and then coordinating the details of reservations. **PRIMARY RESPONSIBILITIES** - On a daily basis, review...
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Travel Consultant
6 months ago
Kota Kinabalu, Malaysia Sayu Travel & Tours Sdn Bhd Full timeReservation responsibilities: a. Help clients identify their ideal travel products/services based on their suggestions and requirements. Negotiate any customizations or modifications requested and accommodate to the best level possible and within company policy. b. Provide end to end service while organizing a trip from booking the tickets, reserving the...
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Guest Service Assistant
6 months ago
Kota Kinabalu, Malaysia Gaya Island Resort Full timeWe are looking for a Front Office (Guest Service Assistant) to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Below is the requirements for your reference: - Checking guests in and out. - Receiving and managing reservation - Verifying guests' payment methods during check-in. - Providing customer service...
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Audit Associate
8 months ago
Kota Kinabalu, Malaysia Mazars Full timeAbout this position Why join us **You don’t join Mazars by coincidence, you choose Mazars**: a global school of excellence where you will be challenged to develop and grow. Come and write the rest of (y)our story with us - you’ll make friends along the way too. Mazars, the smart choice. **Embarking your career journey with us means**: - Reveal your...
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Marketing & Business Development, Associate
7 months ago
Kota Kinabalu, Malaysia SOCAR Mobility Malaysia Full timeAre you a talented and driven problem solver who would like to join our team in **Kota Kinabalu**? Someone with a startup mentality, who is capable of integrating into a multicultural team? SOCAR aims to change the way people in South East Asia move around by becoming the biggest car-sharing platform in South East Asia. We are currently the biggest player...
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Admin Assistant
7 months ago
Kota Kinabalu, Malaysia EVOMEDIC SDN BHD Full timeResponsibilities: - Handling office tasks, such as filing, generating reports and presentations, setting up for meeting and reordering supplies. - Providing real time scheduling support by booking appointments and preventings conflicts. - Making travel arrangements, such as booking ticket flights, car and making hotel and restaurant reservations. - Sceering...
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Associate, Customer Service
6 months ago
Kota Kinabalu, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Customer Service Executive in Kuala Lumpur and Johor Bahru (Opportunity for East Malaysians!)** 加入知名国际公司,开启您的客户服务职业生涯!开启充实您的专业旅程,并获得丰厚福利! **职位亮点**: - 国际 BPO 公司 - 提供全面培训 (1 个月) - 薪资高达 RM3,500,福利诱人 - 往吉隆坡 /...
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Internship Front Office
6 months ago
Kota Kinabalu, Malaysia Ormond Group Sdn Bhd Full timeAs a Hospitality Intern you will have the unique opportunity to rotate between three crucial departments: Housekeeping and Front Office and F&B operation. This internship program is designed to give you a holistic understanding of the hotel operations and a well-rounded experience in the field of hospitality. **Housekeeping Executive Intern...
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Front Office Assistant
6 months ago
Kota Kinabalu, Malaysia IRC GLOBAL SEARCH (M) SDN BHD Full timePerform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...
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Receptionist/front Desk
6 months ago
Kota Kinabalu, Malaysia Remajaya Sdn Bhd Full timeTo handle guest check in/out in friendly manner. - To handle guest interactions, assist in all inquiries in connection with hotel services, hours of operations, directions, complaints etc. with the highest of professionalism - To respond to all guest requests in an accurate and timely manner - To utilize computer systems to check guests in/out, run daily...
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Patient Service Executive/associate
6 months ago
Kota Kinabalu, Malaysia Gleneagles Hospital Full time**Requirements**: - Minimum SPM or equivalent. - Minimum 3 years relevant working experience, preferably in customer service, healthcare or hotel environment. - Ability to work shift, weekends and public holidays as and when required. - Able to communicate in English, B. Malaysia or any other dialects is an added advantage. - Strong team player. - Ability...
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Service Associate
6 months ago
Kota Kinabalu, Malaysia ADVANCED PRESTIGE SDN BHD Full timeRoom attendants clean, tidy and restock guest rooms as well as other public areas as directed. Vision: To be recognized as the most dynamic and profitable market leading hospitality, leisure and lifestyle group in Asia Mission: The Sutera Harbour Group will provide unique & memorable experiences for customers, be the preferred employer & deliver sustainable...
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Service Associate
6 months ago
Kota Kinabalu, Malaysia ADVANCED PRESTIGE SDN BHD Full timeLaundry attendants in charge of ensuring that clean linens are supplied to the entire hotel. Among the responsibilities include sorting, washing, drying, pressing, and folding clothing and other têxtile items. Vision: To be recognized as the most dynamic and profitable market leading hospitality, leisure and lifestyle group in Asia Mission: The Sutera...
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Field Service Representative
6 months ago
Kota Kinabalu, Malaysia TURBOSERVICES SDN BHD Full timePrinciple Accountabilities - Understand and comply with Solar and customer HSSE policies and procedures. Ensure the work permit system is complied with. Participates by attending general safety and toolbox safety meetings and toolbox safety meetings and completing all required safety training including CLMS training courses. - Ensure customer expectations...
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Front Office Manager
6 months ago
Kota Kinabalu, Malaysia SABAH ORIENTAL HOTEL Full timeRequirements: - Diploma/ Degree in Hospitality or any other related certificate. Experience more than three (3) years in Hotel front desk supervisory experience, handling cash, accounting procedures, and general administrative tasks. Able to write, read and communicate in English and Malay. Mandarin/ Chinese speaking is an added advantage. Extremely...