Sales & Marketing Coordinator (Underwater World

2 weeks ago

Kuah, Malaysia Underwater World Langkawi Full time

**Education & Training**
- Minimum SPM or certificate in any related discipline

**Experience**
- Minimum I year experience in related field.

**Skill / Attributes**
- Satisfactory command of English and Bahasa Malaysia, both oral and written skills.
- Good interpersonal and communication skills.
- Good organizing skills and good oral presentation skills.
- Self - motivated, dynamic, possess strong initiative and able to work independently with minimum supervision.
- Strong corporate networking and creativity skills.
- Able to follow up on work matters and cope with deadlines.
- Able to work on weekends and public holidays.

**Main Responsibility**:

- To assist the Sales & Marketing Executive/ Asst. Manager, Sales & Marketing in overseeing the overall Sales & Marketing Communications activities of Underwater World Langkawi..

**Job Descriptions**:
**Specifically, to carry out the following works**:
**Sales and Ticketing Matters**
- To assist the Sales & Marketing Executive in developing Business Plan for UWL.
- To assist the Sales & Marketing Executive in developing Outlet’s Yearly Budget Plan and to draft and execute UWL’s Marketing and Corporate Communication Budget Plan.
- **Performance Analysis**:

- To be able to analyse qualitatively and quantitatively UWL’s performance and sum up the performances in the MIS Manager’s Report every month and to analyse yearly performances of UWL and ESVL.

**Proposals (Marketing and Sales related matters)**
- To assist Sales & Marketing Executive in writing proposals on Travel Fairs and other marketing and sales related proposals and to submit sales report post events.

**To monitor and manage the sales aspects namely**:

- Travel Agents Contracts
- Tour Guide IDs
- Daily Sales Report
- Monthly Sales Report
- Verification of daily sales collection
- To monitor and manage the marketing aspects including;
- e mail blast to potential clients
- To close sales with new agents
- To close sales with Corporate Bodies
- To close deals with Government agencies including Schools
- To do proposal for Trade Fairs participation and to attend to the trade fairs affairs
- To monitor online purchases.
- To develop sales mediums.
- To increase number of arrivals.
- To acquire the passage ID for Ticketing and Reports ICT matters and to upgrade and monitor accordingly.
- To liaise with vendors on ticketing ICT matters.

**Monitoring**
- To monitor revenue from ticket sales distribution channels
- To increase revenue from ticket sales.
- To increase revenue from other income (cards).

**Business Ethics and Accountability**
- To implement good and sustainable practices and uphold confidentiality and business ethics.
- To assist the marketing team in tourism fairs, exhibition and roadshows in promoting UWL throughout Malaysia and overseas.
- To attend seminars/conferences related to tourism industry which involve interest/ focus groups such as government bodies, educational bodies, associations, travel agents, tourism players etc.
- To update information, products or services by providing clear, accurate and relevant information.
- To acquire strong and sound knowledge about the products and services of the company.
- To plan and execute any marketing and educational related activities.
- **Employees **_
- To maintain good working relationship with colleagues and coworkers so as to maintain a good productive working environment.
- To ensure that good communication line is maintained between colleagues and/or coworkers.
- To report for duty punctually, be well groomed, wearing the correct uniform and name badge at all working/ operation times.
- To maintain a high standard of personal appearance and hygiene at all times.
- To have a thorough and complete understanding of the Company’s Employee Handbook and adhere to the regulations stipulated as well as adhering to the SOPPs.
- **General**_
- To perform any related duties assigned by the Management / immediate superior from time to time.
- To provide information to customers/ target market and business clients effectively.
- To ensure that the image of the Company is maintained within the standards at all times.
- To maintain confidentiality when dealing with clients and outsiders.

Pay: RM1,500.00 - RM1,900.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Yearly bonus

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