IT Monitoring Solution Specialist

2 weeks ago


Johor Bahru, Malaysia TG Human Resource Services Sdn. Bhd. Full time

**Key Accountabilities/**
- DutiesDesigns, installs, implements, maintains, and troubleshoots complex monitoring software solution and its related services
- Standardize, develop, customize, tune and optimize monitoring solution based on requirement
- Integrate with other internal systems and ticketing tools
- Deploy and maintain automation engine solution for monitoring tools
- Responsible for provisioning, decommission and maintenance of monitoring services
- Perform long term capacity planning for monitoring suite of toolsTroubleshoot and support for ticket escalated to Level 3
- Define processes and policies in relation to regional monitoring systems based on the Company processes, requirements and standard

**Requirements: (Indicate the qualifications, education, associated training, background knowledge, skills and attributes to perform the job competently)**
- Recognized Degree in Computer Engineering / Information Systems/ Electrical / Electronic
- Minimum of 3+ years working experience IT Data Center Monitoring Systems
- Strong knowledge in IT Data Center monitoring solution and hands on experience in managing Microfocus/HP/SCOM and other monitoring products will be an advantage
- Experience with Windows / Linux /IBM AIX administration in an enterprise environment
- Incident, Change and Problem Management Skills (ITIL)

**Salary**: RM5,000.00 - RM9,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- 13th month salary

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)



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