Customer Experience Intern

Our CX Malaysia team is looking for our next Intern - an individual who is a self-starter, collaborative and passionate about scaling a fast-growing business. We love people who are proactive and are willing to go the extra mile to make our customers happy - this is our key to successPosition Overview:As an Intern at Food Market Hub, you will play a vital...

The Social Media Customer Care Specialist is responsible for handling customer inquiries and interactions across diverse social media platforms. Their primary goal is to effectively engage with customers, provide accurate information, resolve issues, and guide potential customers towards scheduling appointments. Key responsibilities include: - Monitoring...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Overview**: As a Customer...

JOB RESPONSIBILITIES: 1. Involves management responsibility for a team of representatives or a number of locations within the business. Includes direct or roll-up responsibility for operational/clerical teams or large process-based professional teams but may also include secretarial, supervisory employees. Management responsibilities include disciplinary...

JOB RESPONSIBILITIES: 1. Involves management responsibility for a team of representatives or a number of locations within the business. Includes direct or roll-up responsibility for operational/clerical teams or large process-based professional teams but may also include secretarial, supervisory employees. Management responsibilities include disciplinary...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Role...

To be responsible in handling Business Partners in the State/States with regards to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective...

To be responsible in handling Business Partners in the State/States with regards to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective...

We Elevate... Your Responsibilities - To carry out market research to gain a clear understanding of customer’s requirements. - To study on competitor’s best communication practices to develop and employ efficient marketing communication techniques. - To work closely with various business lines to support development of marketing communications strategy...

To be responsible in handling Business Partners in the State/States with regards to Cuckoo Air Conditioning installation process and progress (end to end process). To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent To Own program by Cuckoo. To effectively manned the respective States...

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Responsibility** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Assist and guide customers to place orders on our sales channels - Take the extra mile to engage and to deliver the best customer service to all of our customers. - Resolve any emerging problems that our customers might face in a timely...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

**Customer Support - Customer Experience Agent** **Responsibility**: Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. Gather feedback from drivers and passengers,...

About UsOur core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.Role Overview:Responsibilities:...

**Responsibility**: - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. - Gather feedback from drivers, passengers and Merchants, observe front-line issues such...

Processing and follow up on customer purchase order. - Open Invoice purchase part using AccPacc Accounting system, update spare part payment summary by weekly. - Arrange part courier for customer using GDEX, Lalamove. - Update customer for pending report such as pending payment, pending collection. **Job Type**: Internship Contract length: 3-6 months Pay:...

**Job Details** - 2 Year(s) of Experience - Open for Fresh Graduates - PhD/Master's Degree/Bachelor's Degree/Diploma/Certificate - Others - Malaysian only - Face to Face / Video Call - Test / Assessment will be conducted **Job Requirement / Responsibility** **Responsibility**: 1. Provide quality customer support (24/7) through LiveChat and Digital channels...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...