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Customer Experience Speacialist

4 weeks ago

Petaling Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_
- Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients.
- Play a supporting role in educating our customers around products and alternative digital banking platforms.
- Manage customer complaints and feedbacks accordingly.

**Job Requirements**
- Must possess at least an SPM.
- Minimum 6 months of experience in Customer Service.
- Strong command of the English language.
- Excellent conversational and interpersonal skills.

**Why Join Us?**
- Nearby public transportation (LRT).
- Free Shuttle Service.
- Opportunity to grow in the banking industry.
- Quarterly incentives up to RM1500 for high achievers

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: Up to RM4,200.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus

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