Billing Manager

6 months ago


Bandar Sunway, Malaysia Ecolab Full time

This position is responsible for leading and planning the billing operations for up to 20-person department. The individual is responsible for designing, implementing and enforcing policies and procedures, as well as streamlining effective billing processes across multiple markets. This position is highly visible and requires a strong leader with the ability to prioritize, plan, and direct the department. Responsible for identifying and leading continuous improvement initiatives.

**Key Responsibilities**:

- Manage Billing Team located in Kuala Lumpur
- Manage Billing processes ensuring smooth flow of activities for different locations in scope of the Billing Team
- Create, implement, and enforce procedures and policies, as well as streamline effective billing processes across multiple markets.
- Plan and implement quality assurance for all processes.
- Ensure strong collaboration with different stakeholders and parties.
- Identify and drive process efficiencies by identification of areas prone to automation or other technological enhancements.
- Act as the first point of contact for external, internal and SOX audits related to Billing processes.
- Cooperate closely with the Regional Management to drive different Pan-Regional initiatives.
- Closely monitoring of KPIs and making sure that they meet agreed standards. Propose remediation steps in case of discrepancies.
- Make sure that internal controls work accurately and efficiently.
- Act as a strong strategic partner in transition and process design projects (including various testing initiatives)

**Education/Work Experience**:

- Bachelor’s degree completed in Finance or Commercial Administration
- Experienced leader with an understanding of CBC (credit, billing and collections) processes in a multi-national corporation
- Minimum 5-year relevant business experience, people management experience is a must.
- Knowledge of APAC Region billing requirements and common practices will be a highly valued asset.
- Business and technology acumen within CBC processes
- Proven track record for improving process efficiencies and solving problems.
- Excellent understanding of the critical success factors for Shared Service Center
- Knowledge and understanding of SAP/Oracle financial processes.
- Advanced Microsoft Office Suite Excel, Word, Outlook software
- Fluent English in speaking and writing.
- Customer service, process improvement, people, and project management skills
- Lean / Six sigma qualification will be an asset.
- Ability to manage diverse stakeholders.
- Strategic thinking and operational delivery
- Strong problem-solving skills.
- Ability to lead and motivate teams.
- Drive/enthusiasm/team worker

**Our Commitment to Diversity and Inclusion**

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.


  • Billing Specialist

    7 months ago


    Bandar Sunway, Malaysia Ecolab Full time

    **Key Responsibilities**: - Regular manual billing - EDI (Electronic Data Interchange) monitoring - E-invoicing (platforms) - manual uploading of Invoices. - Daily / Monthly Monitoring to ensure error free transactions. - Resolve billing related errors. - Billing standard activities. - Routine and period-end reporting - Incident creation and analysis of the...

  • Billing Officer

    6 months ago


    Bandar Bukit Tinggi, Malaysia Centre Side Express Sdn Bhd Full time

    We are looking for a competent specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company's revenues. You will handle the processing of incoming payments along with the issuing of necessary paperwork. **Responsibilities**: - Issuing bills, receipts and invoices - Managing the status of accounts and...

  • Billing Officer

    6 months ago


    Bandar Bukit Tinggi, Malaysia Centre Side Express Sdn Bhd Full time

    We are looking for a competent specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company's revenues. You will handle the processing of incoming payments along with the issuing of necessary paperwork. **Responsibilities**: - Issuing bills, receipts and invoices - Managing the status of accounts and...


  • Bandar Sunway, Malaysia Sunway Pals Loyalty Sdn Bhd Full time

    **Job Purpose**: This position is responsible to build business partnerships by acquiring merchants to participate in Sunway Loyalty program and related products. Also in charge of proposing and implementing strategic marketing collaboration to add value for merchants and the program. **Duties**: - Responsible to acquire merchants to participate in Sunway...


  • Bandar Sunway, Malaysia TalentTag Asia Full time

    **Purpose of Position** - Directly responsible for all credit management activities within a designated portfolio. - Strategically coordinates collections and commercial activities to ensure the development of a positive and progressive relationship with customers. - Execute the day-to-day activity in collecting debts to meet the targets DSO, Aged Debt,...


  • Bandar Sunway, Malaysia Dimerco Express Malaysia Sdn Bhd Full time

    **JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...


  • Bandar Botanic, Malaysia PAC Asia Resources Sdn Bhd Full time

    Company : PAC Asia Resources Sdn Bhd Position: Admin Cum Billing Assistant Working Days : Monday to Friday and **Rotational Saturday** Working Time : 9am - 6pm (Mon - Fri), 9am - 1pm (Saturday) **Job Description**: - Perform office documentation & Scanning. - Any assign ad hoc task from Management. - Responsible for daily administration, office management...

  • HR Assistant

    6 months ago


    Bandar Sunway, Malaysia STELLAR SIGNATURE SDN BHD Full time

    **Job Descriptions**: - Oversee HR administrative tasks, including record-keeping, documentation, and HRIS management. - Maintain and update HR databases and employee records. - Handle foreign workers affairs such as new submission Foreign worker approval, interview recruitment at source country, arrival, medical check-up, permit renewal and welfare. -...

  • Customer Service

    6 months ago


    Bandar Sunway, Malaysia EMO Books Services SdnBhd Full time

    Responsibilities: - Respond to customers' enquiries - Identify and assess customers’ needs to achieve satisfaction - To prepare quotations and billings for Customer - To update quotation listing and follow up with clients on it. - To assist clients in addressing their issues. - To escalate queries and concerns of client(s). - To be able to manage the task...

  • Helpdesk Intern

    6 months ago


    Bandar Sunway, Malaysia Credit Bureau Malaysia Full time

    **Helpdesk Intern Job Description** **Responsibilities** - To be well versed in the company’s products or services to assist customers effectively and provide positive resolution to customers’ queries. - Responsible for all billing-related functions and issues. - Provide advisory service to the public and members of the bureau concerning credit reports...

  • Accounts Executive

    6 months ago


    Bandar Sunway, Malaysia Pixlr Group Full time

    **The Job**: - Reviewing the intercompany balances, preparing the reconciliations, justification of related companies billing and disclosures. - Updating the audit schedules for fixed assets, AP&AR, directors accounts, accruals, prepayment and etc. - Preparing month end journal entries to be captured into Finance System. Co-ordinate with Transaction team in...


  • Bandar Sunway, Malaysia Pixlr Full time

    Pixlr is on the lookout for a dynamic individual who can seamlessly blend hospitality with administrative prowess. As our Front Desk Ambassador / Office Administrator, you'll set the tone for our organization, ensuring every guest feels welcomed and every task is handled efficiently. **The Job**: - **Front Desk Management**:Serve as the first point of...


  • Bandar Sunway, Malaysia THYME OUT (GOLDEN FOOD TRUCK GROUP SDN BHD) Full time

    Welcome and help customers as they come into the restaurant and take their orders - Process customers’ orders and generate their bills. - Handle and process all instore and online orders. - Present to customers the services and active offers and promotions. - Serve and pack warm foods to customers in an effective manner and in strict accordance with the...


  • Bandar Sunway, Malaysia THYME OUT (GOLDEN FOOD TRUCK GROUP SDN BHD) Full time

    Welcome and help customers as they come into the restaurant and take their orders - Process customers’ orders and generate their bills. - Handle and process all instore and online orders. - Present to customers the services and active offers and promotions. - Serve and pack warm foods to customers in an effective manner and in strict accordance with the...

  • Accountant

    6 months ago


    Bandar Sunway, Malaysia Recruit Express Full time

    Updating suppliers’ invoices in SAP, ensuring monthly reconciliation with them for completeness - Matching customer receipts to the bank receipts, following up on outstanding issues with sales team - Preparing payments in CitiDirect, posting final payment entries into SAP - Maintaining Fixed Assets schedules and filing, performing yearly count - Assisting...


  • Bandar Sunway, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Lead a team of Customer Services agent (Front-Offices, Back-Offices, Billing Auditors...) - Ensure the targets (performance, quality, cost) are reached by the team who is responsible for - Lead the team by bringing team spirit, encouraging continuous improvement initiatives - Coach the team by sharing his/her experience and bringing trust and...


  • Bandar Botanic, Malaysia RISE N RICE SDN BHD Full time

    Monitoring staff performance and training new employees as needed - Maintaining inventory levels of food, beverages, and supplies - Ensuring that all staff members are trained in food safety practices - Managing catering orders, functions, and events - Training and supervising staff members in customer service skills such as greeting guests, providing menus...

  • Facilities Coordinator

    6 months ago


    Bandar Utama, Malaysia JKKS COoffice Full time

    Position - Facilities Coordinator ( Backfill for handover) Duration: 1-2 months Salary; Rm 3000 Location: Bandar Utama (Near MRT) Start Immediately EPF & SOCSO JOB SCOPE - Facilities Management - Administrative tasks - Receptionist Response to client inquiries and concerns. Ensures timely and quality service delivery to clients. Follows up with...


  • Bandar Utama, Malaysia Upscale Sdn Bhd Full time

    RESPONSIBILITIES - To perform collection of settlement / demo instalment / curtailment / interest. - To notify dealers on Non-Sufficient Fund, release of e-Hakmilik & generate Dealer Netting Confirmation. - Perform data entry into TCAPMobile+ and/or Synergi for new account creation. - To liaise with dealers on operational issues and sending Monthly Billing...


  • Bandar Kinrara, Malaysia Trinity Group Sdn Bhd Full time

    To handle customer’s enquiries and complaints and resolve and reply to all complaints. Record and keep updated. - To assist in handing over of properties to customers. Handover properties to purchasers and co-ordinate defects rectification during Defects Liability Period - To assist Property Management Manager to maintain, upkeep and improve the assigned...