Global Technical Support Expert

**Job Title: Global Technical Support Expert (database field) - Kuala Lumpur*** **Job Num: 27803** **Job Category: Devops/Cloud** *** **Job Location**: **City**: - Kuala Lumpur**State**: - None**Country**: - Malaysia**Postal Code**: **Overview**: *** *** **Responsibilities**: - As an L2 support expert in the database field of cloud product...

**Basic Infomation** Department: Alibaba Group Degree: Bachelor Work Experience: 5 year - Join our team as a database domain expert in cloud product technology, where you will offer expert-level service support to our customers. You will be at the forefront of troubleshooting and resolving complex, escalated issues swiftly and accurately. Key...

**Basic Infomation** Department: Alibaba Group Degree: Bachelor Work Experience: 5 year - Step into the role of a network domain expert with Alibaba Cloud, where you will be vital in providing top-tier service support for our cloud products. Your expertise will be crucial in the rapid diagnosis and resolution of complex technical issues. Key...

**VA Global is hiring EV chargers 2.Lvl Technical Support Agents** **POSITION OVERVIEW** We are now looking for passionate 2. Lvl Technical Support Agents to join our global team. In this position you will be responsible for the operation of different electric car charger hardware by following standard pre-established procedures. You will be responsible...

**Basic Infomation** Department: Alibaba Group Degree: Bachelor Work Experience: 5 year - 1. As an L2 support expert in the networking field of cloud product technology, provide expert service support for cloud products to customers, responsible for quickly identifying and analyzing solutions to escalation issues. 2. Coordinate with the development team...

**Company Description** Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa's leading brands and expert teams create...

**Company Description** Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa's leading brands and expert teams create...

**Basic Infomation** Department: Alibaba Group Degree: Bachelor Work Experience: 5 year - 1. As an L2 support expert in the database field of cloud product technology, provide expert service support for cloud products to customers, responsible for quickly identifying and analyzing solutions to escalation issues. 2. Coordinate with the development team to...

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

About Company: amIT Global Solutions (AGS) is an Information Technology Services and Solutions provider headquartered in Singapore provides complete IT Services, Enterprise Solutions, IT Outsourcing, IT Consulting, Managed Services and Business Process Outsourcing. We have highly qualified team of vibrant experts in wide range of technology and solutions in...

**Full Job Description** **Job Title**: Technical Support/ Service Engineer/ SoC Trainee **Location**: Kuala Lumpur, Malaysia **Experience**: Freshers **About Us**: Ssquad is a leading company in the hardware and software business, committed to delivering top-quality products and services to our clients globally. We are looking for a skilled Procurement...

We are seeking a seasoned SAP ABAP technical expert to drive innovation and excellence in our SAP landscape. The ideal candidate will possess deep knowledge and extensive experience in ABAP programming, serving as a trusted advisor for developing, enhancing, and troubleshooting SAP applications.Key Responsibilities:Provide expert-level technical guidance and...

We are based in Hong Kong with presence in China, Malaysia and Singapore. Our teams have been dedicated in providing technical services and resources management consulting for the leading international companies in Telecommunication, IT, Energy and Engineering industries. We assign on monthly basis average 750 technical Personnel on projects over 53...

**THE OPPORTUNITY** This is an exciting opportunity to work with the internal ASW IT Team. We are an Australian company with headquarters in Sydney and contemporary offices spread across Vietnam, the Philippines, and Malaysia. ASW provides outsourcing and offshore service solutions to build a company with talented professionals. Currently, we are looking...

**Position Overview**: The L1.5 Technical Helpdesk Support Specialist at IEIT will provide advanced technical support for **server **and **storage systems** to on-site engineers. This role requires diagnosing complex technical issues, offering expert solutions, and ensuring that support services align with the standards outlined in IEIT's Service Level...

**Job Purpose**: The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

**Job Title **:Technical Support Analyst **Max salary**:RM7500 **Location**: Kuala Lumpur. **Experience range**: 3-5+ years **Job Description (JD)**: - Manage and lead a team to ensure project(s) and support is provided in proactive, timely and effective manner. - Constantly manage communication and relationship with Leads, direct supervisor and peers. -...

Assess the severity of support cases and allocate resources accordingly. - Document support cases thoroughly and prioritize them based on urgency. - Monitor support queues and ensure timely resolution of issues. - Escalate complex issues to Level II Analysts or the Support Manager. - Identify opportunities for process improvements and recommend changes. -...

**Roles & Responsibilities**: - Subject Matter Expert on focus product, build of customer SOE. - Provide pre-sales technical support to EUC business primarily on EUC product solutions, HP Techpluse and Teradici. - Study, analyze, integrate and architect infrastructure solution according to customer's business, technical and operational requirement. -...