Online Customer Support Live Chat

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

**Job description** **Job Overview**: Customer Service Live Chat cum Copywriter. You will be responsible for engaging with our customers through live chat support and crafting compelling written content to enhance our brand messaging. **Responsibilities**: **Live Chat Support**: Provide prompt and effective customer support through live chat...

Key Highlight: - 1 year contract - Salary range from RM2,500 - RM3,200 - Well-known telco company **Requirements**: - Minimum SPM holder - 1-3 years’ experience in customer service industry. - Excellent written and verbal communication skills in both English and Bahasa Malaysia - Strong computer and typing skills. - Willing to work in a shift...

**Full Time Online E-commerce Merchant Account Manager** **Salary: RM3000-RM5000** **Working Hours: 9AM to 6PM** **Working Day: 5 days** **Responsibilities**: - Find shops that are interested in selling on TikTok and live stream. - Provide training and guidance to merchant shops. - Upload and manage content of online shops. - Update logs and...

**Responsibilities**: - Review and moderate all user-generated content and user profiles (either pre-, post - or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required. - Manage the banned user process, and track and remove previously banned users - Maintain the Moderation Guidelines...

Interact with consumers through the phone, live chats and social media platforms - Perform service recovery should there be unresolved issues via phone communication. - Provide guidance to prepaid and postpaid users on the App usage for their convenience. - Provide explanation on handphone requirements should users enquire further. - Perform adjustments for...

Job Responsibilities: - Use online chat, social media, and other communication tools to address issues and complaints from the Chinese market. Respond to questions about products, services, or orders, ensuring that customers receive timely and satisfactory solutions. - Establish close relationships with new and existing customers via phone or chat tools. -...

**Job Scope**: - Respond to online platform, calls, SMS etc - Salesforce CRM System and maintain database - Appointment scheduling - Follow up with patients **Requirements**: - At least a Diploma - At least 2 Year(s) of working experience in the related field - Must be able to **READ & TYPE in MANDARIN, ENGLISH & BM** as the position - needs to deal with...

Job and Responsibilities: (Stationery ) - Host and manage live streams, ensuring their smooth execution and monitoring effectiveness. - Interact with viewers, present products and services, address queries, and maintain a lively atmosphere to drive traffic and engagement. - Create creative content according to trends. - Update content daily. - Stay up to...

掌握较强的专业知识，把控客户需求和情绪，为其提供优质专业的服务 - 对客户与组员所提问题的解答要礼貌、热情、迅速，并做到语音清晰，平等待客，耐心细致 - 依据公司准则，以邮件或线上方式，处理产品相关咨询，投诉或任何有和产品相关的问题 -...

**Key Responsibilities**: - To host livestream session on TikTok platform - To interact with customers through live broadcast - To prepare the scripts and flows & making sure the it runs smooth - To brainstorm daily content for both post video(s) & livestream(s) - As a front-liner or image of company. **Key Requirements**: - With or without experience....

**Key Responsibilities**: - To host livestream session on TikTok platform - To interact with customers through live broadcast - To prepare the scripts and flows & making sure the it runs smooth - To brainstorm daily content for both post video(s) & livestream(s) - As a front-liner or image of company. **Key Requirements**: - With or without experience....

*Industry: Distributor, Wholesaler, E-Commerce, Food Repack Industry Job Responsibility: -- Process online orders daily - Responsible for weighing & packaging food products according to customer's order - Responsible for picking & wrapping orders - Monitor inventory and restock daily - Report if any products found damaged or expired or pest related -...

Company Overview: Job Descriptions: - Conduct follow-up calls or chats for customers who have expressed interest in specific products or services. - Provide detailed product information and address customer inquiries effectively. - Proactively identify opportunities to upsell and cross-sell related products and services during customer interactions. - Offer...

**Age range: 26-35** **Responsibilities**: - Specifying and building tools to improve the speed and quality of support. - Analyzing support workflows and making suggestions to improve efficiency and effectiveness. - Working closely with product teams to understand and give input into product changes relating to the customer service department. - Assisting...

**Key Responsibilities**: - To host livestream session on TikTok platform - To interact with customers through live broadcast - To prepare the scripts and flows & making sure the it runs smooth - To brainstorm daily content for both post video(s) & livestream(s) - As a front-liner or image of company. **Key Requirements**: - With or without experience....

Conduct LIVE Streaming as a Host on various online platforms on a daily basis. - Introduce, promote and demonstrate our products during LIVE Streaming. - Preparing livestream device and organize displayed product before livestream. - Develop and produce interesting and engaging content for broadcast/live stream with the audience. - Prepare n involve in...

At least 1 year marketing experience, fresh graduate is welcome to apply - Excellent written and verbal communication skills - Must have strong analytical skills to analyze metrics and create reports - Should be capable to follow up on requests and meet deadlines. - Good understanding of office management and marketing principles - Proficiency in full...