Japanese Speaking Client Solution Specialist

The Customer Success Specialist - Japanese Speaker is responsible for managing and enhancing the customer experience for Japanese-speaking clients. This role involves building strong relationships with customers, ensuring their satisfaction and success with the company's products or services, and addressing any issues or concerns they may have. The...

**Client : Global Ads socisl media** **Duration : Permanent** **Location : Bayan Lepas, Penang / George Town** **Role : Customer Success Specialist Japanese** Pay: RM2,800.00 - RM3,300.00 per month **Benefits**: - Health insurance - Opportunities for promotion - Professional development Schedule: - Day shift - Rotational shift Supplemental pay...

**Position: Japanese-speaking Professional (Local Malaysians with JLPTN1 or N2)** Job Description: We are currently hiring for the following positions based on experience and expertise: JL2A: - Experience: 1-2 years in the BPO Industry - Knowledge of MS Tools JL3A: - Experience: 3-5 years in the BPO Industry - Knowledge of MS Tools JL4B: - Experience:...

_**Excited to grow your career?**_ We value our talented employees, and whenever possible strive to help one of our colleagues grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. **About You -...

**About You - experience, education, skills & accomplishments** - Japanese Language Proficiency Test (JLPT) N1 or N2 certificate for non-native Japanese. - Excellent read & written Japanese, and excellent read, spoken & written English. - An engineering, chemistry or Japanese language related degree required, masters or advanced degree preferred. - Excellent...

Position: Quality Analyst - Native Japanese Location: Bayan Lepas, Penang Salary Range: RM12,000 Language: Japanese + English Specialization: QA exp in Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: Regular shift and/or 24/7 NOTE: BPO QA experience is required Skills and Experience: - Minimum a bachelor's degree -...

Job Title: Senior Payroll Specialist - Malaysia The Senior Payroll Specialist in our Malaysia office is responsible for managing end-to-end payroll operations for Japan and China. With a focus on operational excellence, this role will partner with Corporate and Local HR teams to deliver high-quality services.About Versatile Creation Sdn Bhd:Versatile...

Overview: Job Summary **If you possess the attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Main Requirements**: - ** Bachelor’s degree** or **equivalent diploma** in any discipline - ** Minimum 1 years’ experience** **as QA in call...

At Versatile Creation Sdn Bhd, we are seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will be responsible for managing and resolving technical issues on equipment and processes, providing on-site field service support to customers, and conducting maintenance and operational training for...

Job SummaryVersatile Creation Sdn Bhd is seeking an experienced HR Operations Specialist to manage payroll operations for Japan and China. As a key member of our HR team, you will be responsible for delivering operational excellence in HR solutions, partnering with country HR, Corporate HR and other functional teams.Key Responsibilities:Payroll Operations...

We are looking for a Customer Care Advisor to join our service account management team in Penang, Malaysia. This is an amazing opportunity, reporting to Customer Care Manager. This role is responsible for developing long-term customer relationships that drive customer retention, portfolio expansion and overall satisfaction. **About You - experience,...

Customer Service Advisor (General) - **Provide customers' support through voice & non-voice channels.**: - **Response to customers' inquiries and questions based on knowledge acquired.**: - **Handle upset customers' inquiries positively and professionally.**: - **Demonstrates effective writing skills**: - **Response effectively in moderate stressful...

**仕事内容**: みんながよく知っている大手のSNSのサービスにおけるカスタマーサポート業務 【カスタマーサクセススペシャリスト】 某大手SNSでの掲載や広告関連など、SNSのプラットフォームを利用されている お客様からの問い合わせ対応が中心です。 電話、メー�...

Position: Team Lead - Native Japanese Location: Bayan Lepas, Penang Salary Range: 12,000 - 14,000 Language: Japanese and English Specialization: TL exp in Customer Service background Target Onboarding Date: ASAP or with Notice Period Type: Full-time Shift: Regular shift and/or 24/7 BPO, CS + TL Experience is required **Responsibilities**: - Ability...

Manage and grow customers in the ASEAN region ・Liaise closely with HQ on customers projects transfer to ASEAN ・Co-ordinate pricing with marketing department and facilitate quotes to customers ・Uncover new design-in opportunities ・Review customers forecast and work with customer service department to ensure smooth deliveries to customers ・Build...

Qualifications: - Required skill(s): Communication Skills & Interviewing Skills. - Required language(s): English and Japanese/Korean - good command in speaking and written. **Responsibilities**: - Work closely with hiring manager, Talent Acquisition manager and team members to understand the hiring requirements and expectations. - Update recruitment...

**仕事内容**: オフィス：ペナン（６か月間はオフィスで働きますが、ご自身のパフォーマンスや上司がOKを出せば在宅で仕事が可能） みんながよく知っている大手のSNSのサービスにおけるカスタマーサポート業務 【カスタマーサクセススペシャリスト】 某大手SNSで�...

Overview: Job Summary **If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Requirements**: - Minimum of 1 year of experience as a Quality Analyst Supervisor. - Mandatory language proficiency in English and...

**Responsibilities and Accountabilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand...

**Qualifications**: - Degree in any field **Other Requirements**: - Good written and verbal communication skills in English - Good working attitude and willing to learn - Basic Japanese language skill is needed. No requirement to speak in Japanese. - Support Japan region **Job Descriptions**: - Handle Service order management by responding to customer's...