Specialist - Database Service
5 months ago
**Specialist - Database Service**
**Kuala Lumpur**
**Database Development & Administration (Information & Communication Technology)**
Full time
We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
**Position Summary**:
You are responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.
**Responsibilities**:
- Provide 1st and 2nd level operational database support.
- Assist and respond promptly to incident, investigate and provide resolution of incidents escalated.
- Manage database changes through change request process & provide status reports to the relevant parties.
- Monitor & measure the performance & availability of databases proactively.
- Perform regular security patching.
- Handle service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
- Ensure service level meet requirement. Propose and implement action plan when required.
- Perform performance tuning and resource optimization as required.
- Maintaining a knowledge base to ensure database intellectual property is retained.
- Support other ad-hoc duties been assigned.
**Job Requirements**:
- Minimum Bachelor's Degree in Computer Science or equivalent.
- Professional Certification in Oracle, MS SQL and EDB.
- Minimum 3 year of experience in Oracle, PostgreSQL and MS SQL.
- Experience in performing database Patching, backup & recovery as well as excellent troubleshooting and performance tuning skill is a must.
- Experience in implement database hardening as per CIS Benchmarks.
- Experience in EDB Cluster management using EFM.
- Good skillset in Impact Analysis of DB Change.
- Good in problem solving skills.
- Ability to influence an outcome without creating conflict.
- Able to provide prompt 24x7 support.
**Salary**: RM6,000.00 - RM9,500.00 per month
Schedule:
- Monday to Friday
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