Customer Service Assistant 客服人员

7 months ago

Kuala Selangor, Malaysia Oriental Coffee International Sdn Bhd Full time

Our company holds a very reputable & strong brand in the F&B industry. If you are passionate about food & beverage industry and experience with this before, **We would love to have you JOIN OUR TEAM**. Working at our company is the perfect way to gain valuable experience in operation, multi-tasking and personnel management. We value our employees and offer a positive and encouraging environment as well as good opportunities for career advancement. Take the first step toward a long and rewarding career by becoming one of our team.

**Job Descriptions: -**
- Research and analyze marketing trends.
- Create and execute marketing campaigns.
- Manage social media accounts.
- Write and edit marketing materials.
- Assist with marketing events.
- Handle customer service in social media such as Facebook and IG also need to deal with customer through WhatsApp and messenger.
- Perform other related duties as required or as assigned.

**Work Requirements: -**
- Students who study in Marketing/ Mass Communications/ PR/ Media/ equivalent - related studies
- Strong in English, Bahasa Malaysia and Mandarin - written & spoken communication skills required.
- Detail-oriented and resourceful in completing projects; excellent communication and organizational skills.
- Experience with social media platforms
- A passion for learning and a willingness to take on new challenges.
- Have basic ability to use Microsoft word, PowerPoint, Excel and Google products.
- Posses own transport and willing to work at Taman Perindustrian Putra Puchong, nearby Taman Mas。

**Why Join Us**:

- We offer a 5-day work week.
- We give out performance bonus yearly.
- Staff purchase with discounted rates, given to those who wish to purchase company products.
- Free Parking at company building.
- Company-wide annual dinners will be held every year, as employee recognition award celebrations.
- You will have plenty of opportunity to grow as a pioneer in our industry.
- We practice a vibrant & energetic office culture.

**Salary**: RM2,300.00 - RM2,800.00 per month

Schedule:

- Monday to Friday

Application Question(s):

- When can you start ?
- How much is your expected salary?
- Do you have own transport?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Mandarin (preferred)

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