Vp1, Trade Customer Service Team Leader

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

This individual collaborates cross-functionally to lead a team working to achieve high customer satisfaction from order placement to order fulfillment. This may include key account management, order status, returns, e-commerce live chat, and customer engagement. This role acts as the direct supervisor leader to a group of customer service...

This individual collaborates cross-functionally to lead a team working to achieve high customer satisfaction from order placement to order fulfillment. This may include key account management, order status, returns, e-commerce live chat, and customer engagement. This role acts as the direct supervisor leader to a group of customer service...

Record receipt of documents in the Incoming Documents Register / Incoming Mail Register / Incoming Fax Register. Acknowledge receipt of Trade Services request (document) from customers / branches /other bank / other business unit. Check, verify, process, input and authorize trade transactions Ensure accuracy of data input and registration of trade...

The Customer Service Team Leader will be responsible for overseeing the day-to-day operations of our customer service team. This individual will manage workflow, provide guidance and support to customer service representatives, and ensure that customer inquiries and orders are handled promptly and professionally. Customer Service Team...

Record receipt of documents in the Incoming Documents Register / Incoming Mail Register / Incoming Fax Register. Acknowledge receipt of Trade Services request (document) from customers / branches /other bank / other business unit. Check, verify, process, input and authorize trade transactions Ensure accuracy of data input and registration of trade...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service Key Skills: Japanese language Team Leader BPO Voice Process Team Leading Travel Accounts BPO Operations Travel Processes inbound and outbound process Team lead operation operation team leader...

Manager, Trade Services (Penang) **If you are looking to excel and make a difference, take a closer look at us...** **Job Summary**: - To process trade transactions via TE2000 (Trade computerized system). - Ensure documents are properly checked and authorized before submitting for approval (where applicable). - To perform balancing, reconciliation,...

We at Global Trade Capital, are searching for a vibrant and experienced sales team lead. GTC, provides equal opportunity chance. Individuals who are given this opportunity will be required to sell a broad range of financial products and services to a diverse international client base. **Key **responsibilities** - Work with Sales Manager (SM) and own sales...

**About Us**: Zeal is a leading online trading platform offering services in stock and cryptocurrency trading. We are looking for a dedicated Customer Service Representative fluent in Mandarin and English to join our support team. **Job Summary**: The Customer Service Representative will assist users with their inquiries and issues related to our trading...

Assistant Manager, Trade Services (Penang) **If you are looking to excel and make a difference, take a closer look at us...** **Job Summary**: - To process trade transactions via TE2000 (Trade computerized system). - Ensure documents are properly checked and authorized before submitting for approval (where applicable). - To perform balancing,...

Assistant Manager, Trade Services (Penang)If you are looking to excel and make a difference, take a closer look at us...Job Summary: To process trade transactions via TE2000 (Trade computerized system). Ensure documents are properly checked and authorized before submitting for approval (where applicable). To perform balancing, reconciliation, selfaudit,...

**Job no**: 521650 **Brand**: Product and Technology **Work type**: Full time **Location**: Kuala Lumpur, Malaysia **Categories**: Information & Technology FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology...

Euro Exim Bank, an award-winning and high-performing global financial institution is seeking freelance-based professionals to sell trade finance services to exporters and importers worldwide. If you are truly passionate about sales and have outstanding selling skills, this role could be for you. **Main features of the job,** - Freelance basis only (this is...

Are you a talented and driven problem solver who would like to join our team in Kuala Lumpur ? Someone with a startup mentality, who is capable of integrating into a multicultural team? TREVO is SOCAR's newest evolutionary addition to the car-sharing ecosystem - a peer-to-peer marketplace! TREVO aims to change not just the way people in South East Asia move...

So what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals. You must be able to coach...

**Requirements**: **Team Leadership**: - Inspire and empower a team of customer service representatives, guiding them towards success. - Set clear performance goals, provide regular feedback, and conduct performance evaluations to drive continuous improvement. - Cultivate a positive and collaborative team environment that fosters growth and...

Sales and Customer Service Team Leader, English Online **Date**:16 Apr 2024 **Location**: Kuala Lumpur, East Asia, MY **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and...

Job Brief A Call Center Team Leader plays a pivotal role in overseeing and managing a team of call center agents, ensuring smooth operations and exceptional customer service. Their job brief includes: - Supervising and leading a team of call center agents to meet performance targets. - Monitoring call center processes to enhance customer satisfaction and...