Customer Relationship Manager

6 months ago


Kuala Lumpur, Malaysia Honk Sdn Bhd Full time

**Job description**
- Ensuring a smooth customer experience journey from phone calls to the workshop.
- Involved in the complaint management system, answering customer enquiries via calling.
- Liaised with Intra workshop and services buddy to provide leads,customer details etc.
- Building rapport between customers and our partner.

Are you the guys that we are looking for?
- Fresh graduates are welcomed to apply
- Having customer experience will be an added advantage, but not mandatory
- Willingness to learn, responsible, obedient behavior, and good work ethics.
- Customer services oriented mindset, providing solutions and outspoken people.
(It's okay if you are an introvert, we can develop it)
- Ability to start work immediately will be an advantage.

Locations: MyMechanic Hartamas

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Fixed shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer support: 1 year (preferred)
- Automotives Industries: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Willingness to travel:

- 50% (preferred)



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