Customer Care Manager

Are you _driven, results-oriented and a team player?_ With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail & restaurant businesses the technology and services they need to succeed. At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

**Responsibilities**: - Learning and understanding company insurance products. - Answering calls and responding to customer complaints. - Accessing customer accounts and policy schedules. - Providing customers with detailed information about policies and products. - Recommending available products. - Forwarding customers to sales agents when a policy needs...

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls...

Add expected salary to your profile for insightsMarkem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory...

About This RoleThe Customer Care team is responsible for ensuring that all Zenyum customers attain a best-in-class experience through their journey with our invisible braces and consumer products line.You will be the primary contact point with our customers to attain that picture-perfect Instagram-worthy smile. Join our team as we look to spread smiles...

**About Zenyum** Zenyum is one of Asia’s largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce...

**Job Overview:**We are seeking a highly skilled Marketing Strategist to join our team at Hoya Vision Care.About the Role:Develop and execute comprehensive marketing plans for multiple brands and product ranges.Ensure brand consistency across all marketing materials, campaigns, and communications.Manage marketing-related administrative tasks, including...

Job Description:This role requires a strong analytical mindset and excellent communication skills to drive business growth and excellence in customer care operations. The ideal candidate will have a deep understanding of logistics and shipping industries, with experience in leading or participating in customer care related improvement projects.The successful...

At CMA CGM, we strive to provide outstanding customer care and service. As a specialist in this field, you will work collaboratively with our APAC agencies and Global Business Services (GBS) teams to deliver exceptional results.Your key duties will include driving the adoption of customer service tools, monitoring progress of customer experience improvement...

**Customer Care Executive** **Working Location **:Old Klang Road, KL **Working Hours**: Any 5 days a week (may including weekend), 2 shift rotation - 10am - 7pm - 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues...

**Responsibilities**: - Address customer inquiries, concerns, and complaints in a professional and timely manner. - Troubleshoot and resolve customer issues effectively, ensuring high levels of customer satisfaction. - Maintain accurate and detailed records of customer interactions and transactions. - Collaborate with internal teams to escalate and resolve...

**Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia**: **Job description**: **ROLE DESCRIPTION** Homage is looking for a digitally-savvy CRM Lifecycle Marketing Manager, who is strongly aligned with our mission to transform people's lives through personalized home care. You will be the first point of contact for our online audience, and...

Position : Customer Care Executive Salary : RM 2,500 - RM 3,500 Location : Medan 28, Old Klang Road Working Hour : Any 5 days a week (may including weekend), 2 shift rotation 10.00 am - 7.00 pm / 1.00 pm - 10.00 pm - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...

Leadership in Connected CareHays Recruiting MY has partnered with a leading Life Insurer to find a highly skilled Assistant Director, Connected Care - Healthcare Specialist.In this key role, you will ensure clinical excellence and innovation in healthcare delivery, patient experience, and clinical processes. You will also provide leadership in clinical...

**THE ROLE** - Program manage high-impact projects - Manage and coordinate war rooms to ensure that the strategic projects and critical business activities are delivered on time by the respective project teams and business units - Define, identify and track key program performance indicators, and ensure the results contribute to overall country, product,...

The Executive Customer Care Professional is responsible for providing exceptional customer experiences through timely and effective resolution of customer inquiries.Key Responsibilities:Deliver world-class customer service via telephoneManage customer expectations and display ownership for customer requestsA strong understanding of customer needs and...

Deliver the **'best in class'** and consistent exceptional PRUexperience to customers across all channels - Ensure customers are given meaningful updates for non-FCR cases handled by Customer Care - Ensure **complex customer's needs** are fulfilled by performing timely escalation and proper handover of non-FCR cases - Identifying customer's needs and...

Multilingual Customer Care AssociateWe are looking for a highly skilled Multilingual Customer Care Associate to join our team. In this role, you will be responsible for providing exceptional customer service to our clients via various communication channels.Your primary responsibilities will include:Assisting customers with their inquiries and resolving...