Hq Data Chatbot, Cs

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Scope of Work: - As a Chatbot Business Analyst, you will support the Product Owner with assessment of business needs and assist Delivery Lead in the design and development of bot experiences. - This role is responsible for support and monitor the development, implementation and maintenance for Chatbot. - Monitor the quality and performance for the...

WE’RE HIRING FOR MNC! Job Details: Position : Data Administration Analyst - AI Chatbot Company Industry : Oil & Gas Working Hours : 24/7 shift rotation Working Location : Menara Tan&Tan, Jln Tun Razak, Kuala Lumpur, 50450 Kuala Lumpur. Working Duration: 12 months contract with PERSOLKELLY Remuneration : Basic RM4,000 - RM6,000 (based on experience &...

Responsibilities: 1. Analyse current chat automation systems and identify areas for improvement. 2. Design and implement a structured customer service journey, ensuring a seamless experience for all users. 3. Develop a comprehensive questions and answers database to enhance chatbot responsiveness. 4. Utilize machine learning and data analytics to optimize...

Validate tagged responses to data science model and ensure tagging accuracy - Train the chatbot to understand and respond to customer inquiries and complaints, using machine learning techniques and natural language processing. - Perform ad-hoc analyses based on improvement projects developed by wider Chatbot team and/or other key stakeholders, based on...

Department Operations- LevelEntry Level- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

**Customer Service Assistant Manager / Team Leader (Mandarin Speaking)** **To be based in Kuala Lumpur, MALAYSIA Contact Centre** **About Zeal Group** Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe With our HQ based in London, our offices and...

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Responsible for Operational Excellence initiatives for the Clients in the E-Com (MOD & CS) and Global Payment (Risk Ops & CCO) verticals. - Define and execute value generation roadmaps leading to large meaningful impact to Clients and TP. - Enhance User experience in the E-Commerce and Global Payments space by continuously improving on - products that are...

**ROLE: Team Lead CS - Native Japanese speaker** ❇ Location: Bangkok, Thailand ❇HC: 6 ❇Joining: ASAP ❇Budget: 80,000 - 95,000 THB (No Language Allowance) ❇Education: Bachelor's degree must ❇ Shift: 24x7 Rotational Shift ❇Requirement: *BPO, CS + TL Experience is required **Responsibilities**: - Ability to Deep Dive on completed...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Job Title : Customer Service Executive Korean Speaker (Native Non Native) Location - Penang DOJ - 12th Aug Salary Upto 9000 MYR (plus allowance) Process - Global Ads Social Media Customer Success Specialist Korean 12th July Salary Up to RM 9000 Housing and language allowance included in RM 9000 24x7 Rotational Shift Fresh graduates are welcomed, cs...

**Job Overview** **Responsibilities for Data Scientist** - Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions. - Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies. - Assess...

DATA ENTRY PURCHASING **Responsibilities**: - Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners. - Type in data provided directly from Project Site. - Verify data by comparing it to source documents. - Update existing data. - Retrieve data from the database or electronic files as...

The Cyber Security (CS) Unit under GAP (Governance Assurance and Planning) department is responsible to define, implement and monitor Cybersecurity practices for PDB and subsidiaries. We are looking to recruit an Executive who will be critical for the success of this Unit’s activities and program. Reporting to the CS Unit Head, this role also requires...

The Cyber Security (CS) Unit under GAP (Governance Assurance and Planning) department is responsible to define, implement and monitor Cybersecurity practices for PDB and subsidiaries. We are looking to recruit an Executive who will be critical for the success of this Unit’s activities and program. Reporting to the CS Unit Head, this role also requires...

**JOB DESCRIPTION**: **Roles & Responsibilities**: - Working with and supporting the CS Unit Manager on the daily day-to-day activities of the Unit, including operational and administrative support. - Participate in CS Business Impact Assessments that are carried out and perform effective monitoring and tracking of open items, risk, and issues, until...

**Duties and responsibilities** - Data Analytics & Reporting_ 1. Focus on local market and perform all monthly analytic reports based on available data. i.e. customer demography & trading behaviour. 2. Update all necessary monthly reports. 3. Manage and maintain data analysis of customers, such as trend and performance for the planning of any future...

We are looking for Data Analysis Executive to be based in Puchong, Malaysia office. **Your tasks**: - Parts technical parameters identification and interpretation synergies with a global framework. - Vehicle Make, Model, Generation and type differentiation for parts analysis. - Maintain database on vehicle and parts information in line with HQ and linkage...

We are looking for Data Analysis Executive to be based in Puchong, Malaysia office. **Your tasks**: - Parts technical parameters identification and interpretation synergies with a global framework. - Vehicle Make, Model, Generation and type differentiation for parts analysis. - Maintain database on vehicle and parts information in line with HQ and linkage...