Assistant Ethics Manager

7 months ago


Kuala Lumpur, Malaysia USANA Health Sciences Full time

We are looking for a detail-oriented individual to join our team in the USANA Malaysia market as an assistant ethics manager. In this role, you will work with autonomy to ensure that Associates conduct their business in a legal and ethical manner, and to ensure compliance with the Company’s Policies and Procedures and other related regulations.

**What You will Do as a USANA Assistant Ethics Manager**

**_Essential_**
- Conduct trainings for internal staff and distributors and facilitate their understanding and compliance with the Company’s Policies and Procedures and related regulations
- Stay abreast of behavioral trends in the market, and coordinate with the local sales team to initiate and implement further educational tools and trainings
- Conduct sales audits and review customer complaints to identify and assess violations of the policies and procedures
- Conduct interviews and investigations based on established SOPs to substantiate or disprove alleged misconducts by Associates
- Review and conduct risk assessment of any substantiated misconducts and provide justifiable recommendations of sanctions to the management team
- Identify improper behavioral trends in the market, and implement strategic solutions to prevent, detect, or resolve issues
- Build and develop strong, professional relationships with various departments and Associates.
- To provide support to their business building activities for ethical and sustainable growth strategies
- Review and process requests on significant changes to customers’ accounts, in accordance with corporate guidelines. E.g, Transfers, placement changes
- Engage and execute business-supporting projects on an ad-hoc basis

**_ Additional_**
- Attend internal and external trainings as required on various topics relevant to personal development and the Company’s goals
- Travel domestically and internationally on weekends and nights as required at USANA/Distributor events
- Engage with distributors and colleagues to effectively build professional and meaningful relationships
- Perform other duties or ad hoc projects as assigned or needed

**Background and Skills You Will Need**
- Must have a Bachelor’s degree
- A minimum of 5 years’ previous experience in customer complaint investigation and/or training, with previous experience in the Direct Selling industry favorable
- Exceptional verbal and written English, Bahasa and Chinese, with working knowledge of legal research and writing experience preferred
- Effective public speaking and presentation skills
- Good problem solving, questioning and investigative skills
- Must possess a high degree of ethics and integrity, and be willing to adhere to company policies and procedures
- Ability to work autonomously and within strict deadlines.
- Proficiency in Microsoft Office suite.
- Must be detail-oriented and results-oriented, with excellent planning and organisational skills
- Demonstrate ownership and ability to effectively and efficiently perform all essential job duties and responsibilities
- Position _is located in_ Malaysia._

**About USANA**

Since 1992, USANA has provided the world with the highest-quality products focused on nutritional supplements, skincare, and a healthy lifestyle. But our commitment to excellence goes far beyond our products. USANA is dedicated to share our vision of health by empowering a global family of incredible employees based in more than 20 different markets around the world.

Community is at our core.

It is our commitment to always strive to be open-minded listeners, hold ourselves and others accountable, be respectful, and celebrate the strength that comes from collaboration. Through initiatives like our Diversity, Equity, and Inclusion Council, we create a company culture where all members of the USANA Family feel cared for, included, and valued.

USANA employees do more than work for our company--we embody the culture, and we live our company values: Excellence, Integrity, Health, and Community. We are committed to doing whatever it takes to ensure USANA’s direct-selling Associates are supplied with whatever they need to become successful.


  • Accounts Clerk

    6 months ago


    Kuala Lumpur, Malaysia CWS Firm (Virtual Assistant) Full time

    Responsible and ensure financial information and accounting records are accurate and up-to-date and ensure accuracy in financial reporting so that the company remains solvent and can pay its debts. Other duties and responsibilities include: - 1) book-keeping and general accounting 2) handle the data entry and daily financial records, 2) adding up all the...


  • Kuala Lumpur, Malaysia JLL Full time

    JLL supports the Whole You, personally and professionally. **The Assistant Post Facilities Manager will be responsible for**: People Management (including vendor management)Provide coaching and direction to team to develop and sustain a high quality, well-motivated team; provide oversight and management to the team as a backup for the Post Facilities...


  • Kuala Lumpur, Malaysia LG Marketing & Consultancy Services (M) Sdn Bhd Full time

    **Position Overview**: **Key Responsibilities**: - Assist in developing and implementing tender strategies in alignment with company objectives and market trends. - Support the end-to-end tender process, including identification, preparation, submission, and contract award. - Collaborate with internal teams, including sales, engineering, finance, and legal,...


  • Kuala Lumpur, Malaysia JLL Full time

    JLL supports the Whole You, personally and professionally. **What this job involves**: The Assistant Facilities Manager will lead a team and vendor group to manage the tactical delivery for the assigned property/s and will be the on-site point of contact for the key stakeholders. The responsibilities will include site budgets, accounting and finance,...

  • Asset Management

    6 months ago


    Kuala Lumpur, Malaysia BNP Paribas Full time

    ASSET MANAGEMENT - COMPLIANCE - ASSISTANT COMPLIANCE MANAGER (JOB NUMBER: REG000422) **ROLE DESCRIPTION AND PURPOSE** The person would support the compliance function within BNPP AM Malaysia businesses to ensure adherence to local regulatory requirements and global BNPP AM compliance standards. The compliance department will ensure that financial security...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: Assistant Manager, Planning and Performance Management **Role Purpose**: Perform the monthly variance analysis and produce the route and regional profitability position (Route Result for the Direct Fixed Cost - actual vs budget vs previous year), as to ensure delivery of financial numbers are accurate and in compliance with policy and...


  • Kuala Lumpur, Malaysia NSK GROCER (KL) SDN BHD Full time

    A Human Resources (HR) Officer is responsible for managing every aspect of the employment process, including orientation and training new staff members. They also assist with payroll management, so employees receive their paychecks on time. - HR (Human Resources) department is a group who is responsible for managing the employee life cycle (i.e., recruiting,...


  • Kuala Lumpur, Malaysia Affin Bank Full time

    Assistant Manager, Sales Governance **Create your future with Affin! You too can make a difference.** Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too. **Quality Assurance** - Coordinate and collect monthly samples...


  • Kuala Lumpur, Malaysia HM Aerospace Sdn Bhd Full time

    _**Job Scope**:_ - Responsible for all matters relating to students’ admission; - To contribute ideas and proposals for marketing strategies to derive enrolments. - To assist and support the institution in organizing online and offline events. - To actively participate in leads generation and conversion activities. - To provide relevant educational and...

  • Assistant Manager

    7 months ago


    Kuala Lumpur, Malaysia Lululemon Full time

    Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Assistant Manager

    6 months ago


    Kuala Lumpur, Malaysia Lululemon Full time

    Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...


  • Kuala Lumpur, Malaysia JLL Full time

    JLL supports the Whole You, personally and professionally. **We are looking for**: Assistance Site Service Manager (Facilities Management) **Location**: Kuala Lumpur OVERALL ROLE The requirement is for a mindset that is very hands-on, energetic, helpful and straightforward. Achieve excellence in maintenance and technical service programs, obtaining the...

  • Warehouse Assistant

    7 months ago


    Kuala Lumpur, Malaysia Pastry Pro Sdn Bhd Full time

    Assist in the operation of the warehouse as instructed.  To check an incoming goods quality, quantity and recording.  Assist in arrangement storage of goods.  Assist in goods picking and packing for delivery to customers.  Involve in the yearly and monthly inventory check.  To assist loading into vehicle for delivery.  To take good care of...

  • Management Trainee

    6 months ago


    Kuala Lumpur, Malaysia i3Matrix Sdn Bhd Full time

    **Position Overview**: The IT Intern will provide support to the IT department in various tasks and projects. This role will involve assisting with troubleshooting technical issues, installing and configuring software and hardware, maintaining documentation, and providing general IT support to employees. **Key Responsibilities**: **Qualification**: -...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Kuala Lumpur, Malaysia ANAIKA COLLECTION SDN BHD Full time

    As a Assistant Store Manager, you are expected to: - Lead the Store by representing the Brand and driving its initiatives whilst aligning to Valiram procedures and quest for excellence. - Oversee all aspects of store performance through sales management, operational excellence and people leadership, as well as store visual aesthetics and environment. -...


  • Kuala Lumpur, Malaysia Allianz Malaysia Berhad Full time

    **Looking for a role that allows you to take deep ownership of your work?** You'll be assist the Heads of Compliance and the Compliance Department in its functions on compliance particularly in ensuring that Allianz Malaysia Berhad and its subsidiaries (collectively the “companies”) are in compliance with the Bank Negara Malaysia (BNM) Standards &...


  • Kuala Lumpur, Malaysia Shopee Full time

    Department Marketing- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition...

  • Assistant Manager

    8 months ago


    Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Why join us?** If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Global Debt Markets Derivatives Trade Processing Management is integral to HSBC’s purpose and strategy, playing a valued role in Rates trading life cycle management. Our global team of...