Assistant Facilities Manager

4 weeks ago

Kuala Lumpur, Malaysia JLL Full time

JLL supports the Whole You, personally and professionally.

**The Assistant Post Facilities Manager will be responsible for**:
People Management (including vendor management)Provide coaching and direction to team to develop and sustain a high quality, well-motivated team; provide oversight and management to the team as a backup for the Post Facilities Manager
Drive staff morale, trust and work ethic amongst site team by fostering an environment that supports teamwork, cooperation, and performance excellence
Assist in mentoring and enabling Training and Development of team members
Manage multiple vendors (including hard and soft skills) to deliver services on time and within budget
Assist the JLL Procurement Team in the vendor procurement processes in accordance with agreed Commonwealth procurement rules as well as JLL’s procurement best practices
Achieve Key Performance Indicators and Service Level Agreement targets

Client/Stakeholder ManagementDeliver excellent customer service to meet client’s onsite expectations
Build and develop effective relationships with the Posts’ key stakeholders and be demonstrate comfort working across all levels
Monitor procedures to ensure service delivery meets contractual obligations and standards and client expectations

Finance and Commercial ManagementEnsure that the site’s financial operations are meeting targets and control requirements
Assist and monitor financial processes to ensure account payable procedures are followed at all times
Ensure that all contracts are professionally delivered at the right cost and in line with the JLL Code of Ethics;
Monitor expiry of contracts and initiate re-procurement if needed;
Continually assess contracts to ensure best value delivered to the client

Health and Safety ManagementThis role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers, contractors and visitors ensuring they comply with the requirements of the health and safety guidelines, policies and rules
Review contractor Safe Work Method Statements (SWMS) prior to works being undertaken on site

Site Operations ManagementImplement Industry Best Practice operations
Assist and monitor to ensure all building procedures and performance measures are maintained at all times
Ensure all Critical Environment (CEM) requirements are met
Seek ways to reduce costs and improve operational standards
24/7 emergency call support and site attendance as and when required

Risk ManagementEnsure the JLL Operational Risk Management (ORM) program is implemented and maintained
Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures
Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

The Assistant Post Manager will demonstrate the following competencies:
Knowledge of local health and occupational safety requirements
Knowledge of functionality of critical facilities
Knowledge of vendor management for specialised services
An understanding of fundamental technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
Proven capacity to understand and interpret commercial contracts
Strong budget management and financial analysis skills
Client focus & relationship management
Project management and organisational skills
Problem solving and strategic thinking skills
Security clearance

Tertiary education in relevant field
Minimum of four (4) years of experience in high profile complex facilities, property management, hospitality or related field
Experience in or capability of working in a diplomatic environment

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations b

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