Specialist/lead Specialist, Operations

2 weeks ago

Kuala Lumpur, Malaysia Allianz Malaysia Full time

45813 | Project Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent

**Job Summary**
- Analyzes and anticipates business challenges and complexities, and their potential implication with transformation, change management and organization design portfolio of efforts to guide a mitigation plan.
- Recommend change and organizational design solutions, including but not limited operational and customer experience transformation to create and sustain a productive and continuous improvement.
- Monitor post-implementation to ensure that the operation transformation has been successful and make corrective action plan as needed.

**Responsibilities**
- Conduct in-depth reviews with respective key stakeholders to understand current state business processes, pain points, and goals for improvement.
- Analyze data to determine where improvements and develop future state customer journey are efficient, effective, and aligned with company strategic objectives.
- Identify opportunities, develop strategies, and design execution of projects and programs to improve customer experience, productivity, and operational efficiency across lines of business.
- To simplify operation processes by eliminating deviating or underperforming execution variants
- Leverage the process mining tool to achieve process harmonization.
- Design structured and a targeted change management strategy to build acceptance of change and strengthen adoption of key organizational behaviors and capabilities to drive the desired culture.
- Support the overall function of IAM model including analyze and document the business activities that are required for Business Roles Library.
- Monitor the progress of each project throughout its life cycle to ensure that deadlines are met, and transformation objectives are achieved.

**Requirements**:

- Possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Economics, Finance/ Accountancy/ Banking, Business Studies/ Administration/ Management or equivalent.
- At least 5 year(s) of working experience in the related field is required for this position.
- Good understanding in operations transformation, strategy planning and data analytic preferably in insurance industry, similar experience in other industries is considered.
- Self-motivated, proactive, and able to work well under pressure to manage multi-tasking.
- Strong judgment, with the ability to make quick, yet sound decisions and follow through.
- Ability to work creatively and analytically in problem-solving environment, with a strong customer centricity and commitment to deliver.
- Strong knowledge of lean methodologies and continuous improvement frameworks.
- A Team-player and with strong interpersonal skills
- Critical thinker with ability to analyze and synthesize information.
- Ability to communicate effectively with internal and external stakeholders (written and oral).
- Able to manage the relevant stakeholders and ensure timely compilation of deliverables.
- Meticulous, with keen eye for details and hands on person.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

**Job Level**:
Professional

**Location**:

- KUALA LUMPUR, Federal Territory of Kuala Lumpur, MY, 50470**Area of Expertise**:
Project Management

**Unit**:
Allianz Malaysia

**Employing Entity**:
Allianz General Insurance Company (Malay

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
45813

**Position Cluster**:

  • Operations Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia SMEVentures Full time

    Operations Specialist SMEVentures is looking for a talented Operations Specialist to join our fast-growing portfolio company eMerge ITS. About SMEVentures SMEVentures is the leading platform for entrepreneurship through acquisition (ETA) in Asia Pacific. We empower the growth and sustainability of small and medium-sized enterprises (SMEs) by bridging the...

  • Specialist/lead Specialist, Operations

    2 weeks ago

    Kuala Lumpur, Malaysia Allianz Full time

    Specialist/Lead Specialist, Operations Transformation (Operations Simplicity) 45813 | Project Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** - Analyzes and anticipates business challenges and complexities, and their potential implication with transformation, change management and organization design...

  • Specialist/lead Specialist, Operations

    2 weeks ago

    Kuala Lumpur, Malaysia Allianz Full time

    Specialist/Lead Specialist, Operations Transformation (Customer Experience & Agile Transformation) 45727 | Project Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** - Strategic planning to improve customer experience and establishing common and consistence Allianz services. - Recommend change and...

  • Specialist/lead Specialist, Operations

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Full time

    Specialist/Lead Specialist, Operations Transformation (Operations Simplicity)45813 | Project Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | PermanentJob Summary Analyzes and anticipates business challenges and complexities, and their potential implication with transformation, change management and organization design portfolio of...

  • Specialist/lead Specialist, Operations

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Full time

    Specialist/Lead Specialist, Operations Transformation (Customer Experience & Agile Transformation)45727 | Project Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | PermanentJob Summary Strategic planning to improve customer experience and establishing common and consistence Allianz services. Recommend change and organizational design...

  • Lead Generation Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia MIU Creative Agency Full time

    **Lead Generation Specialist** **Company Description** MIU is a Creative Digital Solutions Agency based in Singapore that helps driven brands express their purpose with a complete digital solution. We believe that to build a business you need to build a brand and to build a brand you need to build value. Through our core services extensively in Identity...

  • Lead Generation Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim...

  • Staff Nurse

    1 week ago

    Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time

    **Ohana Specialist Hospital Vacancy** Area: 1. Inpatient/ Ward 2. Outpatient/ Specialist Clinic 3. Emergency 4. Operation Theatre 5. Critical Care 6. Midwifery 7. Radio Imaging Duties & Responsibilities: 1. Adheres to all policies and procedures, Nursing Standard and Code of Ethics. 2. Demonstrate knowledge of principles, method, and technique of...

  • Post Basic Nurses in Neonatal

    3 weeks ago

    Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time

    **Ohana Specialist Hospital** Vacancy Area: 1. Inpatient/ Ward 2. Outpatient/ Specialist Clinic 3. Emergency 4. Operation Theatre 5. Critical Care 6. Midwifery 7. Radio Imaging Duties & Responsibilities: 1. Adheres to all policies and procedures, Nursing Standard and Code of Ethics. 2. Demonstrate knowledge of principles, method, and technique of...

  • Nurse

    2 weeks ago

    Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time

    **Ohana Specialist Hospital Vacancy** Area: 1. Inpatient/ Ward 2. Outpatient/ Specialist Clinic 3. Emergency 4. Operation Theatre 5. Critical Care 6. Midwifery 7. Radio Imaging Duties & Responsibilities: 1. Adheres to all policies and procedures, Nursing Standard and Code of Ethics. 2. Demonstrate knowledge of principles, method, and technique of...

  • Registered Nurse

    1 week ago

    Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time

    **Ohana Specialist Hospital Vacancy** Area: 1. Inpatient/ Ward 2. Outpatient/ Specialist Clinic 3. Emergency 4. Operation Theatre 5. Critical Care 6. Midwifery 7. Radio Imaging Duties & Responsibilities: 1. Adheres to all policies and procedures, Nursing Standard and Code of Ethics. 2. Demonstrate knowledge of principles, method, and technique of...

  • Staff Nurse

    3 weeks ago

    Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time

    **Ohana Specialist Hospital Vacancy** Area: 1. Inpatient/ Ward 2. Outpatient/ Specialist Clinic 3. Emergency 4. Operation Theatre 5. Critical Care 6. Midwifery 7. Radio Imaging Duties & Responsibilities: 1. Adheres to all policies and procedures, Nursing Standard and Code of Ethics. 2. Demonstrate knowledge of principles, method, and technique of...

  • Post Basic Nurses in Paediatric

    3 weeks ago

    Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time

    **Ohana Specialist Hospital** Vacancy Area: 1. Inpatient/ Ward 2. Outpatient/ Specialist Clinic 3. Emergency 4. Operation Theatre 5. Critical Care 6. Midwifery 7. Radio Imaging Duties & Responsibilities: 1. Adheres to all policies and procedures, Nursing Standard and Code of Ethics. 2. Demonstrate knowledge of principles, method, and technique of...

  • Operations Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marsh McLennan Full time

    Operations Specialist - BrokingCompany:MMC CorporateDescription:Ensures timely and accurate production/processing of complex documents/information (includes report preparation)Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationshipsAdheres to Company...

  • Sales Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hyppies Full time

    Join a fast-paced and thriving sales team as aSales Support Specialist A local leading Cybersecurity solutions provider is looking for a highly organized and detail-oriented individual who is passionate about delivering exceptional customer service.As a Sales Support Specialist, you will be instrumental in providing comprehensive administrative and...

  • Registered Nurse

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time

    Ohana Specialist Hospital VacancyArea:Inpatient/ WardOutpatient/ Specialist ClinicEmergencyOperation TheatreCritical CareMidwiferyRadio ImagingDuties & Responsibilities:Adheres to all policies and procedures, Nursing Standard and Code of Ethics.Demonstrate knowledge of principles, method, and technique of performing standard nursing practice.Work on shift...

  • Lead Generation Specialist

    2 months ago

    Kuala Lumpur, Malaysia Hyppies Full time

    Lead Generation Specialist Wanted! Are you passionate about crafting effective strategies that bring in quality leads? Join our dynamic team and be a key player in redefining how we connect with potential clients. **Your Role**: - Develop Lead Generation Channels: Create and implement strategies to generate leads, from targeted campaigns to optimizing...

  • Lead Operations Specialist

    1 week ago

    Kuala Lumpur, Malaysia Baker Hughes Full time

    **Lead Operations Specialist - Oilfield Chemical**: **Do you enjoy being part of a team that ensures the highest safety and quality?** **Be part of a successful team!** Our Upstream Chemical services are crucial to resolving customer operational challenges. From managing feed-stock flexibility to meeting regulatory requirements to maximizing operating...

  • Staff Nurse

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time

    Ohana Specialist Hospital VacancyArea:Inpatient/ WardOutpatient/ Specialist ClinicEmergencyOperation TheatreCritical CareMidwiferyRadio ImagingDuties & Responsibilities:Adheres to all policies and procedures, Nursing Standard and Code of Ethics.Demonstrate knowledge of principles, method, and technique of performing standard nursing practice.Work on shift...

  • Sales Support Specialist

    2 months ago

    Kuala Lumpur, Malaysia Hyppies Full time

    Join a fast-paced and thriving sales team as a **Sales Support Specialist**! A local leading Cybersecurity solutions provider is looking for a highly organized and detail-oriented individual who is passionate about delivering exceptional customer service. As a Sales Support Specialist, you will be instrumental in providing comprehensive administrative and...