See more Collapse

Mandarin Speaking Customer Support

1 month ago

Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

**Position: Mandarin Speaking Customer Support (International ICT Project)**

**Company Background: International ICT Project**

**Location: Kuala Lumpur, Malaysia**

**Tenure: Permanent**

**Remuneration**:

- Basic Salary: RM4,000

**Responsibilities**:
As a Mandarin-Speaking Customer Support representative, you will be an essential part of our customer service team, responsible for providing exceptional support to our Mandarin-speaking clients across the world. Your main responsibilities will include:

- Product Knowledge: Acquiring in-depth knowledge of our ICT project's products and services to effectively address customer inquiries and troubleshoot technical issues.
- Problem Resolution: Identifying and resolving customer problems efficiently, escalating complex issues to the relevant departments when necessary, and following up to ensure satisfactory resolution.
- Communication: Facilitating clear and effective communication between our Mandarin-speaking clients and internal teams to ensure smooth project execution and customer satisfaction. Feedback and Improvement: Gathering customer feedback and insights to provide suggestions for improving our products and services.

**【The Process of Job Hunting】**

1. Registration and Application

2. Online Interview with a Japanese Recruiter

3. Job Introduction

4. Application, Selection, and Interview with Companies

5. Job Offer and Commencement of Employment

If you are interested in job placement or career transition in Malaysia, please feel free to contact us for an initial consultation.

**Contact details**:
**Shunta Takai / EPS Consultants Malaysia**

**Salary**: RM4,000.00 - RM4,300.00 per month

**Benefits**:

- Dental insurance
- Health insurance

**Education**:

- Diploma/Advanced Diploma (required)

**Language**:

- Chinese (required)

We have other current jobs related to this field that you can find below

  • Mandarin Speaking Customer Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    Position: Mandarin Speaking Customer Support (International ICT Project)Company Background: International ICT ProjectLocation: Kuala Lumpur, MalaysiaTenure: PermanentRemuneration: Basic Salary: RM4,000Responsibilities:As a Mandarin-Speaking Customer Support representative, you will be an essential part of our customer service team, responsible for providing...

  • Mandarin-speaking Customer Service Support

    2 weeks ago

    Kuala Lumpur, Malaysia Kingfisher Recruitment (Malaysia) Sdn.Bhd Full time

    **Position Overview**: We are currently seeking a dedicated and fluent Mandarin-speaking Customer Service Support representative. As a valuable member of the customer service department, you will play a pivotal role in delivering exceptional service to our Mandarin-speaking customers, ensuring their satisfaction and loyalty. **Benefits**: - Competitive...

  • Mandarin/cantonese Speaking Customer Support

    3 weeks ago

    Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Mandarin/Cantonese Speaking Customer Support (Airline project)** **Client Background:MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000-4,200+ KPI ALLOWANCE **Responsibilities**: - Provide primarily customer service based phone support to customers. - Activate and engage with client/customer...

  • Gaming Customer Support

    2 days ago

    Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Position**: Gaming Customer Support Company Background: Global BPO Company Location: Kuala Lumpur Tenure: Permanent **Remuneration**: - RM4,400(Basic) - Up to RM500 (KPI Allowance) - Up to RM200 (Shift Allowance) **Contact details**: Shunta Takai / EPS Consultants Malaysia **Job Summary** As a Mandarin-Speaking Customer Support representative, you...

  • Mandarin & Indonesian Speaking Customer Support

    3 weeks ago

    Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

    **Responsibilities**: - Maintains customer records by updating account information. - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller - Ability to present, persuade and communicate effectively. - Use provided tools and resources to resolve customer issues - Meet or exceed...

  • Customer Support

    7 days ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

    Position: Customer Support - Mandarin Location: Petaling Jaya Working hours: 7:30 AM - 4:30 PM Working days: Monday to Friday **Salary**: Up to RM8,000 **Requirements**: - Able to speak, read and write in Chinese (simplified and traditional) - SPM and above - Has customer service experience preferred **Responsibilities**: - Understand customer needs,...

  • Thai + Mandarin Customer Service Support

    1 week ago

    Kuala Lumpur, Malaysia Language Talent Solutions Full time

    **Open for Thai who can speak, read and write Thai + Mandarin.** Thai + Mandarin Speaker Inbound & Outbound Customer Support Location: Kuala Lumpur, Malaysia **Salary**: up to RM6000 basic Shift Timing PERMANENT NIGHT SHIFT (Supporting US market) Work Hour shift between 8pm to 8am, Monday to Sunday Working Roster 5 days per week, each shift is 9xhour...

  • IT Customer Support

    2 months ago

    Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Position**: IT Customer Support (Mandarin / Cantonese) Company Background: Global BPO Company Location: Kuala Lumpur Tenure: Permanent **Remuneration**: - RM4,100(Basic) - RM500 (KPI Allowance) **Contact details**: Shunta Takai / EPS Consultants Malaysia **Job Summary** As a GDC Agent, your main job is to provide top-notch customer support for the...

  • IT Customer Support

    2 days ago

    Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Position**: IT Customer Support (Mandarin / Cantonese) Company Background: Global BPO Company Location: Kuala Lumpur Tenure: Permanent **Remuneration**: - RM4,100(Basic) - RM500 (KPI Allowance) **Contact details**: Shunta Takai / EPS Consultants Malaysia **Job Summary** As a GDC Agent, your main job is to provide top-notch customer support for the...

  • Mandarin Trainer

    2 weeks ago

    Kuala Lumpur, Malaysia Fasih Mandarin Sdn. Bhd. Full time

    Salary: RM2,300.00 - RM3,500.00 EXCLUSIVE PERKS: A full scholarship awaits those who do not possess the highest Mandarin teaching certification. **Responsibilities**: - To teach and train Mandarin to non-native speakers of all ages. - Evaluate students’ performances, including grading homework assignments and making notes of how well students...

  • Customer Support Executive

    2 weeks ago

    Kuala Lumpur, Malaysia Swivelt Sdn Bhd Full time

    Our client is a global leader in the next generation of digital services and consulting. This role is to represent a China internet company. We are looking for enthusiastic Customer Support Executive responsible to join our 7*24 team responsible for telephone answering, work order, IM group, etc., overseas customer consultation, provide solutions to...

  • Mandarin Speaking Customer Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AGENSI PEKERJAAN JAC SDN. BHD. Full time

    Opportunity working with International Company with dynamic working culture.Exciting benefits for all employees- 夜班津貼 RM300- 績效津貼 RM250- 年度加薪- 步行可達捷運站- 每年12天年假,14天病假- 醫療卡 - 門診與住院- 牙科報銷 RM200- 免費咖啡供應- 公司健康計劃- 生日假期Your role: Handle inbound and outbound...

  • Customer Service Support

    2 weeks ago

    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive -Chat **Timings**:Day Shift (Permanent) **Industry**:NON-BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: customer support- Malaysian that can speak in Mandarin and Cantonese basic English, as staff will support TW market. - Must be able to type in...

  • Thai + Mandarin Customer Service Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solutions Full time

    Open for Thai who can speak, read and write Thai + Mandarin.Thai + Mandarin Speaker Inbound & Outbound Customer SupportLocation: Kuala Lumpur, MalaysiaSalary:up to RM6000 basicShift TimingPERMANENT NIGHT SHIFT (Supporting US market)Work Hour shift between 8pm to 8am, Monday to SundayWorking Roster5 days per week, each shift is 9xhour durations including...

  • Mandarin Trainer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Fasih Mandarin Sdn. Bhd. Full time

    Salary: RM2, RM3,500.00EXCLUSIVE PERKS:A full scholarship awaits those who do not possess the highest Mandarin teaching certification.Responsibilities: To teach and train Mandarin to nonnative speakers of all ages. Evaluate students' performances, including grading homework assignments and making notes of how well students participate in discussions. To...

  • Mandarin Teacher

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Fasih Mandarin Sdn. Bhd. Full time

    EXCLUSIVE PERKS:A complete scholarship offer awaits those needing the highest Mandarin teaching certification.Responsibilities: To teach Mandarin to nonnative speakers of all ages. Evaluate students' performances, including grading homework assignments and noting how well students participate in discussions. To prepare and provide students' assessment...

  • Chat Support

    1 week ago

    Kuala Lumpur, Malaysia GrowthFn Full time

    **Job Title**: Chat Support - Mandarin Speaker **(Fluently read, write, and speak in both English and Mandarin)** **Location**: Kuala Lumpur, Malaysia **Salary**: RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift Allowance **Language**: Mandarin + English **Working Hours**: 24/7 Rotational **Education/Experience Requirements**: - Degree...

  • Mandarin Speaker Customer Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full time

    Greetings.....I am sindhu HR Recruiter from eTeam WorkForce ,Malaysiai'm Currently looking for " Local Malaysian - Mandarin speaker "( Must be able to speak ,read and write in Mandarin)~For Customer Service - Telecommunication~Work Location is - KL Sentral~24*7 Rotational Shift ( 5days work, 2 days off )~Minimum 1 year experience in Customer service...

  • Mandarin Speaker Customer Support

    4 weeks ago

    Kuala Lumpur, Malaysia ETEAM INFOSERVICES PRIVATE LIMITED Full time

    Urgent Hiring " Local Malaysian - Mandarin Speakers " for ~For Customer Service - Telecommunication ~Work Location is - KL Sentral ~24*7 Rotational Shift ( 5days work, 2 days off ) ~Minimum 1 year experience in Customer service (Telecommunication ) ~SPM and above can apply ~number of openings -10 ~Salary - 4000Rm WhatsApp to +60 34065...

  • Executive, Customer Careline

    2 weeks ago

    Kuala Lumpur, Malaysia Mah Sing Group Berhad Full time

    **Responsibilities**: - Accurately register all enquiries/ complaints into Salesforce system. - Escalate enquiries/ complaints to respective person-in-charge in Central/ Northern and Southern region. - Follow up/ liaise with different departments to ensure the escalated cases are resolved. - Follow up with daily prospects/ customers in order to obtain their...