HR Operations Service Delivery
2 days ago
WORK WITH US
Job Details:
Position : HR Specialist 2 - HR Operations Service Delivery
Company Industry : Oil & Gas
Working Hours : MENATI Shift (12PM-9PM)
Working Location : Menara Tan&Tan, Jln Tun Razak, Kuala Lumpur, 50450 Kuala Lumpur.
Working Duration: 6-12 months contract with PERSOLKELLY
Remuneration : Basic up to RM3,500 with statutory contribution + Shift Allowance RM35/day + Insurance + Leave benefits
**Requirements**:
- Bachelor degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 4 years of relevant work experience)
- Minimum 2 years prior professional work experience (can include internships)
- Previous experience in HR Operations, Payroll & Benefits, or Global Mobility Services preferred
- Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness
- Self-motivated and able to work independently or as part of a team environment
- Applies solid judgment ensuring integrity, compliance, & confidentiality
- Passion for continuous process improvement and simplification
- Strong analytical and problem solving skills with proven ability to organize and analyze data
- Demonstrated organization skills, attention to detail and accuracy
- Strong written and verbal communication skills with fluency in local language and English
- Comfortable delivering against quantitative and qualitative performance metrics
- Proficient with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Role Summary:
- Responsible for the successful execution of one or more HR Operations process(s)
- Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(s)
- Drive increased productivity and compliance through process improvements, standardization and simplification within assigned area (s)
- Foster a culture of customer service excellence and continuous process improvement by providing Best in Class customer service and advise on complex questions/requests from employees, businesses and HR partners
- Maintain high standards of accuracy, timeliness and quality to ensure compliance with relevant legal and company policy requirements
- Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication
- Continuously build and share area of expertise; keep current with internal and external updates and changes
- Provide ad-hoc operational support for assigned process
- Please also provide your expected salary and notice period
-
Associate, Ar Service Delivery
7 months ago
Kuala Lumpur, Malaysia Delivery Hero Full timeAbout the opportunity Our Regional Finance Team is seeking a highly motivated **Account Receivable Associate** to manage the end-to-end Accounts Receivable processes for MY, involving calculation, billing, monitoring balances, managing queries, report generation and analysis for multiple countries. To be successful in this role, you are required to be...
-
Associate, O2c Service Delivery
7 months ago
Kuala Lumpur, Malaysia Delivery Hero Full timeAbout the opportunity We are looking for an** O2C Associate **to join our growing team in Finance based in our shared service centre in our KL office, located in Southgate Commercial Centre! **Responsibilities**: - Issue the invoice to the customer/vendor timely. Report and Resolve Payment Issues - This is a task that can require conflict resolution...
-
HR Service Delivery Specialist
7 months ago
Kuala Lumpur, Malaysia Avanade Full timeAbout Avanade Come join us As Avanade’s HR Service Delivery Specialist, you are part of the HR Operations team. You are responsible for delivering high-quality services to employees, developing, and executing human resources transactional services, and meeting service level metrics. You will lead the HR operations for Japan, working closely with the...
-
HR Service Delivery Lead
7 months ago
Kuala Lumpur, Malaysia Avanade Full timeCome join us As our Japan Services Delivery Lead, you will use your strong knowledge of HR processes, programs and systems and service delivery to oversee the day-to-day operations of our centralized team. You will also collaborate with key stakeholders across our organization to optimize and scale your team’s delivery of efficient, effective, and...
-
HR Manager
7 months ago
Kuala Lumpur, Malaysia BID Operations Full time**Human Resources Management**: - Establish effective communication and collaboration with HQ HR ensures that all the HR practices at local level align with the broader organizational strategies and goals. By relaying important information, feedback, and local insights to HQ, the HR Manager should adapt HQ strategies to fit the local context, ensuring that...
-
Global Mobility Service Delivery Specialist
7 months ago
Kuala Lumpur, Malaysia HR Tag Sdn. Bhd. Full time**Role Summary** **Responsibilities** **For Global Mobility Preboarding of assignees/rotators, you will be responsible for**: - Administering day-to-day Preboarding transactions including background screening, Pre-Hire Medical Check-up, Immigration, and relocation support. - Running cost estimates and total rewards statements using Assignment Pro for new...
-
Service Delivery Manager
6 days ago
Kuala Lumpur, Malaysia OS HRS SDN BHD Full timeThe Assistant Delivery Manager (ADM) is primarily responsible for the delivery of services to a customer or group of customers. The ADM will be responsible for the following: 1. Support the Account Manager in Service Delivery to customers 2. Ensure that all service levels are met and delivered with efficiency. 3. Ensure that customers are satisfied with the...
-
HR Service Delivery Specialist
7 months ago
Kuala Lumpur, Malaysia Avanade Full timeCome join us As Avanade’s HR Service Delivery Specialist, you are part of the HR Operations team. You are responsible for delivering high-quality services to employees, developing, and executing human resources transactional services, and meeting service level metrics. You will lead the HR operations for Japan, working closely with the Japan Business HR...
-
HR Service Delivery Analyst
7 months ago
Kuala Lumpur, Malaysia Avanade Full timeAbout Avanade Come join us As Avanade’s HR Service Delivery Analyst, you are part of the HR Operations team. You are responsible for delivering high-quality services to employees, developing, and executing human resources transactional services, and meeting service level metrics. **What you’ll do**: **Perform a range of HR processes including but not...
-
HR Services
7 months ago
Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time**Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?** **Do you want an open, supportive, and caring working environment?** **Do you view your development needs seriously as we do?** **If YES, then take your career to the #NextLevel with BASF !** **Objectives of the Position** -...
-
HR Services
6 months ago
Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full timeWe are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...
-
Service Executive, Partner Service
7 months ago
Kuala Lumpur, Malaysia Delivery Hero Full timeAbout the opportunity WHAT YOU WILL OWN: - Ensure the highest quality of customer service to vendors - Process orders and manage relationships with hundreds of restaurants - Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses - Ensure that processes are...
-
Ssc HR Service Excellence
7 months ago
Kuala Lumpur, Malaysia Samsung Electronics Full timePosition Summary 1. Integrate different work processes operated by each business unit to contribute to standard HR operation. 2. Improve operation efficiency by providing and supporting HR services(recruitment, payroll, time & attendance, DM, L&D). Role and Responsibilities The Role is responsible in driving operation improvement, which leads to...
-
HR Services, Core
7 months ago
Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full timeWe are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...
-
Japanese Speaking HR Bp
7 days ago
Kuala Lumpur, Malaysia HR-Tag Full timeConsult with program leaders / supervisors, providing HR guidance, insights, recommendations and solutions when appropriate. - Analyze trends and metrics in partnership with the HR leaders to develop solutions, programs and policies. - Manage and resolve employee relations issues. Conduct effective, thorough and objective investigations. - Maintain in-depth...
-
Service Delivery Manager, IT Operations
21 hours ago
Kuala Lumpur, Malaysia BTC Recruitment Malaysia Full time**Open Position: Service Delivery Manager, IT Operations (IT Service Provider Company)** A reputable IT Service Provider Company is currently hiring Service Delivery Manager to lead the IT Operations team and be based in the Kuala Lumpur office. **Key responsibilities include**: - More than 8 years working experience within IT Operations and Service...
-
Gbs HR Operations Lead
7 months ago
Kuala Lumpur, Malaysia British American Tobacco Full time**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT DBS Malaysia** **IS LOOKING FOR A** **HR Operation Lead** **SENIORITY LEVEL**:Senior Management Level REPORTS TO : Head of...
-
Service Executive, Rider Service
7 months ago
Kuala Lumpur, Malaysia Delivery Hero Full timeAbout the opportunity **ROLE POSITIONING AND OBJECTIVES** To possess strong knowledge of the process and has the ability to influence the riders perception of our brand. Someone who has good communication and analytical thinking skills to establish a positive image of our business to the riders, customers and the vendors. You should not just be able to...
-
HR Services, Talent
7 months ago
Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full timeWe are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...
-
HR Services
21 hours ago
Kuala Lumpur, Malaysia 7300-BASF Asia-Pacific Service Centre Sdn. Bhd. Full time**Objectives of the Position** - Provide quality supervision and support team members to deliver services to BASF group companies. Ensuring that services are delivered in accordance with established processes and work procedures and in compliance with BASF policies and local company legal and statutory requirements. - Supervise and provide guidance to team...