See more Collapse

Customer Service

4 weeks ago

Senai, Malaysia Printpack (M) Sdn. Bhd. Full time

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed.
- Process customer orders efficiently and accurately by provide the customer confirmation notifications.
- Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma invoice, good receipt, purchase invoice, delivery note and tax invoice.
- Communicating with vendor to monitor the efficient arrival of purchased product and provide regular shipment update to customers.
- Provide customer service by staying on top of outstanding orders and shipments status.
- Responsible to liaise and working closely with 3rd party service provider or warehouse personnel to ensure the quality and quantity aspect fulfillment of incoming goods.
- Liaise and coordinate with 3rd party service provider or warehouse personnel for both inbound and outbound deliveries arrangement.
- Picking the products based on the FEFO follow by FIFO basis. Provide the shipping instruction & complete shipping documents to 3rd party service providers or customers to ensure a seamless delivery to customers.
- Provide the necessary supports to 3rd party service providers or internal stakeholders to ensure on-time delivery to customers.
- Handle the product sample order and demo unit request (as required).

**Job requirement**
- College diploma or above.
- 3 years of related work experience, but fresh graduate with good qualification will also be considered.
- Solid PC and Microsoft Office skills.
- Fast learner, a good team player with strong sense of self initiative with pro-active attitude.
- Proactive, independent, well-organized.
- Able to prioritize, excellent in follow through and attention to detail.
- Good command of English.

Pay: RM2,500.00 - RM5,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

We have other current jobs related to this field that you can find below

  • Customer Service

    1 week ago

    Senai, Malaysia Printpack (M) Sdn. Bhd. Full time

    Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

  • Customer Service Officer

    2 months ago

    Senai, Malaysia MINDE Group Full time

    Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...

  • Customer Service Officer

    21 hours ago

    Senai, Malaysia MINDE Group Full time

    Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...

  • Customer Service Officer

    3 weeks ago

    Senai, Malaysia MINDE Group Full time

    Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...

  • Customer Services Coordinator

    3 weeks ago

    Senai, Malaysia MINDE Group Full time

    Job description: - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Providing feedback on the efficiency of the customer service process. Pay: RM3,500.00 - RM4,300.00 per month

  • Customer Service Representative

    4 weeks ago

    Senai, Malaysia MINDE Group Full time

    Job description: - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Providing feedback on the efficiency of the customer service process. Pay: RM3,500.00 - RM4,300.00 per month Schedule: - Monday to Friday Supplemental pay types: - Overtime pay -...

  • Customer Service Agent

    3 weeks ago

    Senai, Malaysia MINDE Group Full time

    Job description: - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Providing feedback on the efficiency of the customer service process. Pay: RM3,500.00 - RM4,300.00 per month Schedule: - Monday to Friday Supplemental pay types: - Overtime pay -...

  • Customer Service Officer

    2 months ago

    Senai, Malaysia RHB Bank Berhad Full time

    **Primary Objectives** - Ensure and provide quality customer service standards - Sales Referral - identify existing and prospective customers' financial needs and refer them to sales personnel - To support Assistant Branch Manager (ABM) to ensure smooth branch operation and compliance requirements are strictly observed - To assist in tracking branch sales...

  • Customer Service Specialist

    3 weeks ago

    Senai, Malaysia Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Customer Service Officer

    1 week ago

    Senai, Malaysia MINDE Group Full time

    Managing business relationship with customer, smooth communication skill for both internal/external tasks. - Respond promptly to customer inquiries while providing a solution for each inquiry efficiently. - Responsible for sales order processing and sales planning. - Liaise with Production Department about customers 'orders and handling shipment delivery. -...

  • Customer Service Officer

    2 weeks ago

    Senai, Malaysia Agensi Pekerjaan LHC Sdn Bhd Full time

    **Title: Customer Service Officer** **Location : SENAI, JOHOR** **Salary range : RM 4,500 - RM 5,500** **Requirements**: Minimum with a Diploma in Business with minimum 2 years of working experience in related capacity; Able to communicate and write in English, Bahasa Malaysia and Chinese; Proficient in communications and presentation; Proficient in...

  • Customer Service

    1 week ago

    Taman Senai, Johor, Malaysia Printpack (M) Sdn. Bhd. Full time

    Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. Process customer orders efficiently and accurately by provide the customer confirmation notifications. Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

  • Customer Service

    1 week ago

    Taman Senai, Johor, Malaysia Printpack (M) Sdn. Bhd. Full time

    Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. Process customer orders efficiently and accurately by provide the customer confirmation notifications. Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

  • Customer Service Executive

    2 months ago

    Senai, Malaysia BP MPAK SDN BHD Full time

    Providing customer support on any issues within the organization - this could be by telephone, internet, or a face to face support. Build customer relationships via good communication and field visit. Ensuring the processing of orders, preparation of correspondence, and fulfillment of customer needs to ensure that the customer leaves satisfied. To handle...

  • Customer Service

    1 week ago

    Taman Senai, Johor, Malaysia JOBBUILDER Full time

    EL0607- Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

  • Customer Service Coordinator

    3 weeks ago

    Senai, Malaysia UNITED CREATION PACKAGING SOLUTIONS (JH) SDN. BHD. Full time

    1) Prepare quotation 2) Offset quotation 3) Fax quotation 4) Dispatch and file the quotation into the master file quotation together with the checklist and individual customer file 5) Filing sales master file purchase order 6) Filing sales amendment master and invoice 7) Ensure all contract review documents are maintained and updated 8) Key in offset...

  • Customer Service Executive

    3 weeks ago

    Senai, Malaysia MINDE Group Full time

    Provides customer service support and acts a customer service representative backup. - Partners with the sales team, and internal departments to meet and exceed customer's service expectations. - Compile daily lists of leads and contact them or delegate individual leads to sales director. - Support marketing executives in organizing various projects. Creates...

  • Warehouse Customer Service Officer

    3 weeks ago

    Senai, Malaysia LIMA BINTANG LOGISTICS SDN BHD Full time

    **Job description** **Warehouse Customer Service Officer** **Senai, Johor** **What does a Warehouse Customer Service Officer job description include?** - Maintains receiving, warehousing, and distribution operation by initiating coordinating, and enforcing program, operational and personal policies and procedures. - Complies with federal, state, and local...

  • Customer Service and Sales Clerk

    2 months ago

    Senai, Malaysia SEIKO DENKI (M) SDN BHD Full time

    Maintain organized customer records purchase, orders and report month-end goal setting to senior management. - Coordinate the creation and distribution of presentations and supporting documents to assist the sales team in generating business leads. - Assist senior management by completing orders and informing customers about delays and delivery dates. -...

  • Warehouse Customer Service Officer

    2 weeks ago

    Senai, Malaysia LIMA BINTANG LOGISTICS SDN BHD Full time

    **Job description** **Warehouse Customer Service Officer** **Senai, Johor** **What does a Warehouse Customer Service Officer job description include?** - Maintains receiving, warehousing, and distribution operation by initiating coordinating, and enforcing program, operational and personal policies and procedures. - Complies with federal, state, and local...