Customs Broker Management Manager

Location: **Malaysia** - Department: Supply Chain & Logistics- Location: Malaysia- Team and Role Introduction: - A challenging opportunity to work in one of the most exciting and fastest growing markets in South East Asia. Cross Border logistics is poised to be the enabler of e-commerce business in the region. Key deliverable of this role is to manage the...

**JOB RESPONSIBILITIES** - ** Location Scouting**: Identify and evaluate potential new location, considering factors such as demographics, foot traffic, competition, and market trends - **Market Research**:Conduct thorough market research to determine the demand for our products and assess the competitive landscape in target areas. - **Negotiation**:...

_Join one of the world’s leading energy solutions providers and discover how you can grow with Yinson no matter where you are in your career._ Yinson is passionate about meeting the world’s energy demands in a sustainable way. To achieve this, we believe in attracting great employees through the creation of a vibrant, progressive workplace that puts...

VACANCY LOCATION: Malaysia The Customer Service Manager is the customer’s contact point once the VYNCKE installation is in operation. Your goal is to maximize customer satisfaction during the full lifetime of the plant by selling service, spare parts supply, operational assistance, helpdesk, maintenance contracts, project upgrades and on-site service...

**About Us** **Our Company's Values** **Execute with Clarity & Focus**: - Pursue objectives with precision and unwavering focus. **Create Customer Success**: - Create a customer-centric culture that prioritises experience and satisfaction. **Move the Needle Everyday** - Drive continuous improvement and make tangible progress each day. **Demonstrate...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - Market Insight & Operations (MIO) is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller...

**Responsibilities**: - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the day-to-day operations of IT Service Helpdesk & Customer Services. - To provide customer service to brokers, service information, resolving problems, attend to enquiries. - Routinely examine, monitor for defects / downtimes. - Coordinate...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - MIO (Market Insights & Operations) is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller...

**Responsibilities** - Responsible for all service matters and develop procedures, policies, and standards and review them from time to time. - Assessing service statics and preparing department detailed reports to management. - Handle complex customer issues and escalated complaints / calls. - Work with production and sales to optimize the production output...

The purpose of the Customer Care Manager role is to lead a highly effective Customer Care hub, the hub will provide help and support for Ria's and XE global customer base through the end-to-end process. The Customer Care Manager will drive the performance of the support hub to achieve service levels and key support metrics. This role will actively drive...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Seller Experience (CX) team is responsible for improving end to end journey experience for our sellers on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform. You will lead strategic,...

Toku’s mission is to help companies engage with their customers efficiently. We have helped companies move all the voice communications to the cloud and recently embarked on creating products that help companies keep engaging with their customers no matter where their employees are working from. Want to be part of our journey? **What will you be...

Scope: SE Asia TUMI DTC online & offline (Singapore, Malaysia, Thailand, Australia) Reporting to: General Manager of SE Asia **Key Responsibilities**: - Closely work with CS partners, repair center, frontline team and business heads to provide world-class after sales services and to handle escalated cases effectively. - Establish customer satisfaction...

The position is responsible for managing timely & professional underwriting service to internal and external stakeholders, including but not limited to policy holders, agents and brokers. **Major Duties and Responsibilities**: - To achieve underwriting targets, financial plans and manage the overall underwriting, administration and operation of the class...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Responsibilities: - Managing end to end reverse/ return and refund operation with Lazada Partner, BPO - Deliver new initiatives to improve reverse experience both Buyer and Seller, also Operations efficiency. - Leading and collaborating efficiently among cross-functional team and...

**#BeMore**: Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX**: -...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: **Responsibilities**: - Developing process enhancement strategies. - Conducts Process blueprinting to review existing processes and identify areas for improvement. - Analyse performance metrics and operational data to identify opportunities, develop action...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Process Design & Standardization - to ensure all old and new processes are aligned across 6 ventures, whilst making sure L1-agents have sufficient information & correct SOP(s) to complete day to day task.**Responsibilities**: - Developing process enhancement strategies. - Conducts...

**Job Summary**: **Salary** RM13,000 - RM15,999 / Monthly **Job Type** **Seniority** Manager **Years of Experience** Information not provided 1. Manages projects by customer account basis covering global manufacturing sites to achieve customer-required business performance, such as product quality goals, shipment fulfillment targets and to manage...

**Job Summary**: **Salary** RM13,000 - RM15,999 / Monthly **Job Type** **Seniority** Manager **Years of Experience** Information not provided 1. Manages projects by customer account basis covering global manufacturing sites to achieve customer-required business performance, such as product quality goals, shipment fulfillment targets and to manage...