Executive, Enquiry Centre

6 months ago

Petaling Jaya, Malaysia The University of Nottingham Malaysia Campus Full time

**Job Requirements**:

- Minimum **Diploma** with at **least 3 years working experience** in a related field
- A level of maturity consistent with the requirements of the position for independent work, initiative, and travel.
- Pleasant personality with **strong customer service focus** and able to develop a good working relationship with students, staff members and partners.
- A **good command of written and spoken English and Bahasa Malaysia**.
- Intermediate knowledge of **Microsoft Office software**, especially **MS Word, MS Excel, and MS Power Point and digital collaboration tools**.
- Willingness to **work additional hours** as and when required to meet recruitment targets.
- Ability to **speak, read and write in Mandarin, Arabic, Tamil, Hindi, or Bahasa Indonesia.**:

- **Marketing experience** in an educational institution.
- **Knowledge of the Malaysia education system** and framework, and of government policy regulating higher education advertising and promotion.

**Responsibilities**:

- Contribute to the development of recruitment strategies, improve lead to enrolment conversion rates and deliver a high level of customer service that will ensure targets are met. This involves ensuring compliance with the Unit and University policies, procedures, and relevant legislations.
- Minimal travel is required in this role as most of the recruitment process will be executed on-campus in person, via phone or through digital platforms. The position resides within the Enquiry Centre and will report to the Assistant Manager of the Enquiry Centre.
- Providing future students with accurate information about studying at the university which includes programme information, accommodation, scholarships, visas, exchange, transfer and study abroad opportunities and more.
- Contributing to the development and management of relationships with a range of stakeholders including agents and other external stakeholders.
- Supporting the coordination and successful execution of Open Day and Recruitment events on campus.

**Salary**: From RM4,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Parental leave

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Semenyih: Reliably commute or planning to relocate before starting work (required)

  • Tenant Management Executive

    5 months ago

    Petaling Jaya, Malaysia IPC Shopping Centre Full time

    Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

  • Tenant Management Executive

    5 months ago

    Petaling Jaya, Malaysia IPC Shopping Centre Full time

    **Company Description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

  • Marketing Executive

    5 months ago

    Petaling Jaya, Malaysia IPC Shopping Centre Full time

    Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

  • Tenant Management Executive

    5 months ago

    Petaling Jaya, Malaysia IKEA Full time

    **Company description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

  • Customer Service Intern

    5 months ago

    Petaling Jaya, Malaysia IPC Shopping Centre Full time

    **Company Description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

  • Marketing Executive

    5 months ago

    Petaling Jaya, Malaysia IPC Shopping Centre Full time

    **Company Description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

  • Call Centre

    5 months ago

    Petaling Jaya, Malaysia inovasi makmur m sdn bhd Full time

    JAWATAN : CALL CENTRE - Kerja: Menghubungi Pelanggan Dan Menasihati Pelanggan Mengenai Tunggakan Pembayaran Indah Water & Telco Nama Pejabat: Inovasi Makmur Sdn Bhd Lokasi: Jalan 19, Petaling Jaya (Berhadapan Toyota Showroom Pj Seksyen 14) - Gaji: Rm 2000 - Gaji Bulan : Lebih Rm 2000 + Overtime - Hari Kerja: Isnin - Jumaat (9.00am - 6.30pm) - Sabtu (...

  • Call Centre Monitor

    5 months ago

    Petaling Jaya, Malaysia inovasi makmur m sdn bhd Full time

    JAWATAN : CALL CENTRE TEAM LEADER *KERJA: MONITORING CALL CENTRE* NAMA PEJABAT: INOVASI MAKMUR SDN BHD LOKASI: JALAN 19, PETALING JAYA (BERHADAPAN TOYOTA SHOWROOM PJ SEKSYEN 14) - KERJA : FULL TIME - GAJI: RM 2000- RM 2500 - Hari Kerja Isnin -Jumaat, Sabtu (alternate) - Waktu kerja : 9.00am - 6.30pm - Sabtu : Jika hari sabtu adalah hari bekerja, maka...

  • Operations Executive

    6 months ago

    Petaling Jaya, Malaysia Cambridge English For Life Sdn Bhd Full time

    **Key Responsibilities**: **To support the daily operations of the Operations Department together with the team.** - Provide operational support to ensure all centres perform according to policies and guidelines laid down by the company thru annual audit/visits - To guide & coach new centres to increase/maximize their student intake thru...

  • Customer Service Officer

    5 months ago

    Petaling Jaya, Malaysia IKEA Full time

    **Company description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

  • Officer, Call Centre

    7 months ago

    Subang Jaya, Malaysia Malaysia Airline Full time

    **Job Title**: Officer, Call Centre **Reports To**: Executive, Distribution **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc. **Key Accountability**: - To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with...

  • Marketing Executive

    5 months ago

    Petaling Jaya, Malaysia IKEA Full time

    **Company description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

  • Marketing Intern

    6 months ago

    Petaling Jaya, Malaysia IPC Shopping Centre Full time

    **Company Description** Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA...

  • Tenant Admin Executive

    5 months ago

    Petaling Jaya, Malaysia Ikano-Retail Full time

    **Company Description** Our portfolio of shopping centres are the hearts and hubs of our communities, creating a better everyday life for the 100 million visitors who visit us every year. Together with our IKEA stores, we create meeting places for friends and families to have a safe and fun day out. We also develop land and invest in residential, office and...

  • Data Centre Technical Architect

    6 months ago

    Petaling Jaya, Malaysia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Call Centre Executive

    6 months ago

    Petaling Jaya, Malaysia MEDIEXPRESS (MALAYSIA) SDN BHD Full time

    Job description: 1) Primarily an in-house Third Party Administrative function (TPA).Responsible for answering inquiries from clients regarding cashless admission/interim/discharge/post hospitalization claims/insurance company policies 2) Analyzing caller's enquiries to determine appropriate action by transferring calls to other departments for required...

  • Leasing Manager-malaysia, Ikano Centres

    5 months ago

    Petaling Jaya, Malaysia Ikano-Retail Full time

    **Company Description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines - and have an ambitious expansion plan to bring...

  • Leasing Manager

    6 months ago

    Petaling Jaya, Malaysia IKEA Full time

    **Company description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines - and have an ambitious expansion plan to bring...

  • Assistant Leasing Manager- Malaysia, Ikano Centres

    5 months ago

    Petaling Jaya, Malaysia Ikano-Retail Full time

    **Company Description** Our portfolio of shopping centres are the hearts and hubs of our communities, creating a better everyday life for the 100 million visitors who visit us every year. Together with our IKEA stores, we create meeting places for friends and families to have a safe and fun day out. We also develop land and invest in residential, office and...

  • Assistant Manager/ Manager Apel Centre

    6 months ago

    Petaling Jaya, Malaysia City Academy Malaysia Full time

    The Executive Student Admission and Services provide support for APEL program (APEL.A, APEL.C, APEL.Q). Update tasks, guide students, inform learners about eligibility and assessment. Coordinate appointments and submissions, maintain records, and communicate with stakeholders. Oversee APEL monitoring database, conduct promotional campaigns, and invigilate...