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Customer Service Executive

4 weeks ago

Bangsar, Malaysia GENO Management Full time

**Position : Customer Service**
**Working Location : KL Eco City Bangsar, Kuala Lumpur (walking distance from LRT Abdullah Hukum)**
**Salary Range : RM 2,500 to RM 3,500**
**Working Hours : Monday, Wednesday and Friday (10am - 7pm), Tuesday and Thursday (10am - 8pm), Saturday (10am - 3pm), one day off day choosen from Mon to Sat**

**Job Descriptions**
- Provides support for orders, questions, concerns, and events for Wellness Advocates in Malaysia.
- Communicate effectively on customers enquiries
- Customer management
- Support related events
- Provide clerical and administrative support to management office if needed
- Perform warehouse duties (receiving and inspection of goods into warehouse and stock take) if needed
- Perform any duties as assigned by the Manager

**Job Requirements**
- Ability to resolve complaints, research and resolve problems with Wellness Advocate orders promptly and courteously.
- Able to respond on member concerns in professional manner.
- Multilingual abilities would be an added advantage.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: Up to RM3,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)
- English (preferred)

Ability to Commute:

- Bangsar (required)

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