Customer Support

**Profiles that do not meet the requirements will not be considered.** - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and alternative digital banking platforms. **Requirements**: - Graduate / SPM with minimum of 1 year...

_Do you enjoy providing high quality banking services that make customers feel valued? Join our Banking Contact Centre today._ - Our contact centres provide a good entry point into the financial services industry and offer tailored development programmes to support career advancement._ - On a day-to-day basis you will be speaking to upwards of 80 customers a...

**Responsibles**: - Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat). - Monitor shipments for timely delivery. - Communicate with internal and external parties about customer deliveries. - Collaborate with the customer relationship team for personalized responses, ensuring satisfaction...

**Job Highlights**: - Employment with an International Bank - Growth opportunities within the international banking industry - Comprehensive one-month training provided - Competitive salary and benefits - Conveniently located near public transportation (LRT Bukit Jalil) - Provide exceptional customer service over the phone, fostering positive client...

**Responsibilities**: **KYC Compliance**: - Perform Know Your Customer (KYC) checks on clients based on set SOP. - Remind clients to complete electronic KYC (eKYC) procedures in a timely manner. - Maintain up-to-date records of KYC documentation and ensure compliance with regulatory requirements. - Perform due diligence and background check on...

**Job Summary**: *** To provide technical support to internal users, and ensuring a seamless operation for our organization, from troubleshooting technical issues to guiding users through software installations and upgrades, tackling challenges head-on with a blend of technical expertise and exceptional customer service. **Responsibilities**: *** - To...

**Job Highlights**: - Accessible via public transport - near LRT Bukit Jalil - **FREE **Shuttle Service - Training will be provided. - Rotational Shift (5 days of working, 2 days off). **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - At least 6 months - 1 year of experience as a Customer Service Representative/Executive. -...

**Position: Administration Support Officer.**: - **Salary: RM 2500-3500.**: - **Location: Bandar Bukit Jalil, WPKL.** **About the role/job** The role is primarily offce based where the incumbent will be responsible for providing administrative support role to the overall business operations and sales activities. The role is challenging as you will handle...

**_We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit._** **_Responsibilities: _** - Assist clients in fulfilment of their transaction or servicing requests via the telephone - Achieve first call resolution in all client...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

**Job Title**: L1 Support Specialist for Core Banking Solution **Location**: KL/Selangor, Malaysia **Working Hours**: 8 PM - 7 AM As an L1 Support Specialist for our Core Banking Solution, you will be the first point of contact for our clients and responsible for providing first-level support. **Key Responsibilities**: - **Incident Management**: Handle...

**Position Title: Administration Support Officer.**: - **Salary: RM 2000-3000.**: - **Work location: Bandar Bukit Jalil, WP Kuala Lumpur.** **About the hiring company (Our client)** Our client is a forward looking organization specializing in business travel support services. They have been in the business of providing quality chauffeured limousine...

**Position title: Administration Support Assistant.**: - **Salary: RM 1800-2000.**: - **Location: Bandar Bukit Jalil, WPKL.** As Administration Support Assistant, you will provide dedicated service level to the administration team with the relevant reporting and support required in the day to day running of the business. The role comprises of...

**Position title: Sales Support Administrator.**: - **Salary: RM 2500-3500.**: - **Location: Bandar Bukit Jalil, WP Kuala Lumpur.** As Sales Support Administrator, you will provide dedicated service level to an established sales team with the relevant reporting and support required in the day to day running of the business. The role comprises of...

**Position title: Sales Support Administrator.**: - **Salary: RM 2500-3500.**: - **Location: Bandar Bukit Jalil, WPKL.** As Sales Support Administrator, you will provide dedicated service level to all an established sales team with the relevant reporting and support required in the day to day running of the business. The role comprises of...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

**Overview of the Position**: The role involves interacting with customers to address their concerns, answer questions, and assist with their needs. It also supports department management in ensuring efficiency, organization, customer satisfaction, and loyalty. **Key Responsibilities**: - Support Customer Support System (CSS) tickets, ensuring they are...

Do you enjoy providing high quality banking services that make customers feel valued? Join our Banking Contact Centre today. Our contact centres provide a good entry point into the financial services industry and offer tailored development programmers to support career advancement. On a day-to-day basis you will be speaking to upwards of 80 customers a day,...

**Position: Business Administration Support Officer.**: - **Salary: RM 2500-3500.**: - **Location: Bandar Bukit Jalil, WPKL.** **About the role/job** The role is primarily office based where the incumbent will be responsible for providing administrative support role to the overall business operations and sales activities. The role is challenging as you...

An international banking and financial corporation with a big impact serving clients, customers and others across the globe for over 160 years with the constant drive to find new challenges to grow, to be more successful and make a positive impact. We are looking to hire a well capable **Support Lead **with the following...