Wfh Key Account
6 months ago
Responsible for receiving of customer order (from sales team/client), make confirmation and order, arrangement on time, assist to the order review process, make confirmation and feedback to client.
- Follow up project status and task from internal and external team. If there is any issue, feedback to the customers on time.
- Provide system training to client through Video conference call.
- Manage a portfolio of client accounts by building and developing positive relationships often through phone calls and meetings, being the main point of contact.
- Leverage the existing products knowledge to build and maintain credibility with clients, identify gaps and recommend solutions.
- Identify new opportunities to grow revenue within existing accounts.
- Negotiate contract terms with clients in accordance with organizations policies and liaise with technical support staff regarding technical solutions and support issues.
- Understand customer requirements and priorities to make the right business decisions.
**Job Requirements**
- Able to work independently to deliver key financial targets
- Proven communication skills to maintain relationships with all levels within an account.
- Approachable with strong interpersonal skills in attending to customers needs.
- Passionate and hardworking individuals that can work in a team
- Reliable experience in a Sales / Account Management related field
- Required language(s): English, **Mandarin is a MUST due to business nature.**:
- At least 1 Year(s) of working experience in the related field is required for this position
- **Fresh graduates are welcome to apply.**:
- Working Hours
- Mon - Fri, 10am -7pm
**Remuneration**
Basic up to RM 3,000
**Consultant In Charge**
**Job Types**: Full-time, Permanent
Pay: RM2,500.00 - RM3,000.00 per month
**Language**:
- Mandarin (required)
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