Reservation Officer
7 days ago
Job Scope:
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Providing support to customers who may need to amend or cancel a reservation.
- Liaise with Resort Manager if needed
- Any other ad hoc tasks given
**Requirements**:
- At least have Diploma in Hotel Tourism or any other course related
- Fresh Graduate are welcome
- Can speak well in English and Malay
- Customer-service experience
- Excellent written and verbal communication skills
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- Proficient in Microsoft office suite
- Willing to travel to Tioman, India, Nepal and Kemboja (if needed)
- Flexible working hours
**Salary**: RM1,800.00 - RM2,500.00 per month
**Benefits**:
- Flexible schedule
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Weekend jobs
Supplemental pay types:
- Overtime pay
**Location**:
- Batu Pahat (preferred)
Application Deadline: 04/22/2024
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