Help Desk Executive

You're joining a team of exceptional leaders and individuals who strive for growth and improvement across our business. The information team plays a crucial role in the success of our organization, and you've got a passion for ensuring both our business and customers are protected by creating and improving world-class programs and products.Job...

As a Technical Service Representative at Quantum, you'll be the go-to expert for our customers' technical needs. With your passion for delivering top-notch support, you'll ensure seamless experiences for our customers and contribute to the growth and success of our organization.Key Job Responsibilities:Provide technical assistance via phone, chat, or email...

Job SummaryWe are seeking a highly organized and detail-oriented Help Desk Analyst to join our customer support team at SummitNext Technologies Sdn Bhd. As a Help Desk Analyst, you will be responsible for handling client inquiries and resolving technical issues in a timely and efficient manner.Key Responsibilities:Respond to client inquiries and resolve...

ResponsibilitiesThis Help Desk Consultant position offers an exciting opportunity to join our team at MindPec Solutions as a Customer Support Advisor. Key responsibilities include handling customer inquiries, resolving issues, and providing solutions in a timely and professional manner.You will also be responsible for identifying opportunities to improve...

**Position: Help Desk Support** **Location: Malaysia** **Contract: 6+ Months Extendable** - L1 IT helpdesk support users based in Malaysia. - Resources should be fluent in Chinese language. - 24X7 Support window. - Should know some technical support, would be good. - Should have knowledge of ticketing in customer support. **Job Type**:...

Overview: STATEMENT: The GBS Account and Client Management Help Desk Agent, as part of the Thrive China hiring plan, will manage a customer-focused Help Desk offering top-quality front-line support to employees, external and internal customers related to GBS Finance and Human Resources functions. This transition is in line with the recent decision to move...

Immediately Hiring August and September Intake!! Help Desk Assistant (Range income RM 3800- RM4300) **Benefits**: - Allowance RM500 *Company Trip Job Details - providing users of technology with support and services Requirement - 2 years working experience in related field - 25 years old and above - Can start working immediately - Fluent in Malay and...

A Help Desk Professional is needed at Telecontinent to provide excellent customer service and support. The successful candidate will handle inbound calls, respond to emails, and resolve customer issues efficiently.Responsibilities:Deal directly with customers via inbound calls and email enquiriesRecords & answers to customer inquiriesObtain any relevant...

**Location : Hotel Le-Shore, Pasir Penambang, Kuala Selangor.** **Position Summary**: The Front Desk Supervisor Assistant assists in overseeing the front desk operations and supporting the Front Desk Supervisor in managing staff, handling guest interactions, and ensuring operational efficiency. This role requires strong organizational skills, attention to...

Welcome to ABHIDI ENTERPRISES, where we strive to deliver exceptional customer experiences through process excellence.We are seeking an IT Process Specialist to join our team, contributing to our mission of providing top-notch service and support.**Primary Responsibilities**Offer first-line support for all applications, ensuring that user queries and issues...

About the RoleAs a Customer Service Executive, you will play a critical role in providing exceptional support to our members. This is an exciting opportunity to grow your career and make a meaningful impact in our organization.Responsibilities and Expectations

Job OverviewGKash Sdn Bhd is seeking a highly skilled Technical Support Executive to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.

About the RoleThe Customer Management Executive will be responsible for handling customer inquiries, resolving issues, and providing accurate and efficient service.Key skills and qualifications include strong analytical skills, good communication skills, and adaptability.This is an excellent opportunity for individuals who are passionate about delivering...

**Responsibilities**: **Do you have what it takes to join us?** **Job Purpose** **Key Accountabilities** **1) Financials** Adhere to PETRONAS Digital's operational standards and guidelines by practicing cost transparency, accurate charging and timely reporting to maintain good financial health for the department. **2) Incident and Request Management** -...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region Job Title: Service Desk Analyst **Job Description**: - About Dentsu - Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1,...

**Role Purpose** - To provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems, and requests. - Perform review on the reported issues and re-assigned them to correct support groups. - Follow up closely with user and Production support team or Development Team on the issue resolution. **Job...

Day to day as an executive and tier 1 support Providing desk side support including white glove service to executive team and on site level 1 support to users - Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users. - Diagnosing, troubleshooting and solving hardware (PCs, Printers), software and...

About the Role:The GSOC Manager will play a critical role in ensuring the success of the Global Service Operations Center. This includes overseeing the day-to-day operations, managing a team of GSOC analysts, and collaborating with other regional managers and directors.Responsibilities:Team Oversight: Supervise and motivate the GSOC analyst team to ensure...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...