Analyst, HR Services

7 months ago

Petaling Jaya, Malaysia Air Liquide Full time

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and sustainable performance while keeping a strong focus on customer centricity. This Organization is striving for excellence, adopting the Best in Class models to deliver value through simplification and standardization of processes, while adhering to Internal controls and compliance requirements.

Analyst, HR Services

**How will you CONTRIBUTE and GROW?**:
**How Will You Be Contributing to Our Success?**

As the Analyst, HR Services under Data Management team, you:

- Process all service requests assigned in an accurate and timely manner, within the agreed service levels and targets as defined in the Service Level Agreement (SLA).
- Perform relevant data updates, reviews and validation of employee data against supporting documents to ensure high quality of data maintained in all HR systems.
- Comply with data integrity, security and privacy policies and applicable regulations.
- Perform the relevant tasks to extract, import, and export of data from various systems for submission to the relevant parties.
- Generate all required standard reports based on the predefined schedule and validate accuracy of reports before submitting to customers.
- Assist in generation of ad hoc report requests from customers.
- Contribute to and participate in data review exercises on a regular basis to ensure data integrity and quality.
- Ensure proper documentation and administration of requests as per the agreed operational process and procedures.
- Work closely with HR Shared Service Centre Data and Reporting Team Lead to execute any process improvements within the department.
- Escalate issues and data quality issues for resolution quickly and follow through to closure.
- Assist on other operation tasks as a backup role in the absence of team members.
- Perform regular updates and enhancements to job aids, standard operating procedures, FAQs, knowledge database and other reference materials to assist in resolving employee enquiries and issues.
- To support ad-hoc transition activities from the country ensuring compliance to global standardized processes as well as local statutory regulations

HR Shared Service Transition

Support the setup activities of a HR Shared Service which includes the following but not limited to:

- Transition activities across SEA ensuring compliance to standardized processes as well as statutory regulations.
- Support the implementation of HR Shared Services supporting tools and technologies
- Support key activities (i.e. training and etc) for a successful transition to the shared service center.

**Are you a MATCH?**:

- Degree in Human Resource Management / Business Administration or equivalent.
- 1-2 years experience in data management and reporting in a shared service center environment, preferably in a HR services environment.
- Experience and involvement in HR related projects.
- Knowledge in usage of HR systems to perform the relevant data management and reporting activities. Familiarity with Workday is preferred.
- Knowledge and skill in the use of Microsoft Office / Google suite of software.
- High level of discretion and confidentiality with the handling of the employee data.
- Knowledge of data privacy act and other data related regulations.

**What We Offer**:

- Hybrid work arrangement
- Office location is accessible via MRT (Bandar Utama station)
- Highly engaged and empowered work culture
- Dynamic multinational team of more than 14 nationalities
- Continuous learning & development

**We take care of our employees**:

- Medical card coverage for self and dependents (outpatient and inpatient)
- Extended health & flexi benefits coverage (Child's specialist claim, Pap Smear, Mammogram, Self Relaxation Expenses, Fur Benefits etc.)
- Monthly NICE Program activities for team bonding and well-being lifestyles

**About Air Liquide
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

**Our Differences make our Performance
**At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

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