Freight Forwarding Assistant Manager
6 days ago
**Job Responsibility**:
1. Ensure strict compliance with Customs procedures, regulations and able to advise both the internal and external customers
2. Act as the key liaison with government authorities (Customs, MIDA, MITI & OGA) and customers
3. Respond and resolve any issue or complaint and strive for continuous improvements.
4. Ensure all Singapore CCP, BG submission, Temporary Import/Export documentation and ATA Carnet are being handled tactfully
5. Provide a competitive and accurate Customs clearance documentation in accordance with customers’ requirement, without delay and comply with all the regulations
6. Understand and comply with the regulations and guidelines issued by RMCD or other government agencies, supervising import and export activities
7. Ensure all vendor invoices are handled according to company standard and all queries are addressed and resolved as soon as possible
8. Ensure correct billings to customers and to prevent any leakages
9. Build a close, strong relationship with all customers, vendors, carriers and overseas agents as well as within the internal departments and other companies within the group
10. Work closely with other departments especially the haulage and trucking departments
11. Identify opportunities for cost savings and process improvement
12. Generate regular reports on shipment status, costs, and performance metrics
13. Prepare and analyse the relevant reports for management review
**Job Requirements**:
2. At least 6 years of working experience in the related field is required for this position
3. Strong knowledge of forwarding & freight forwarding processes, procedures and documentation
4. Have a good working knowledge of the HS codes, Import/Export license & AP
5. Good working relationship with Customs and the relevant OGA
6. Able to liaise with Unit Kawalan Agent and all relevant Customs departments
7. Good time-management, interpersonal and organizational skills - ability to multitask and prioritize daily tasks
8. A critical thinker and have an excellent communication with strong problem-solving skills
9. Able to lead a team, have a strong leadership quality and adaptable
10. Has a strong sense of responsibility and accountability towards delivering the tasks assigned
11. Independent and able to perform in a fast-paced working environment
12. Good proficiency in English and Bahasa Melayu, both spoken and written
13. Must be computer literate (MS Word, Power Point, Excel etc)
14. Well versed in logistics software
15. Knowledgeable in DagangNet and ports system
17. Applicant must be willing to work in Pasir Gudang, Johor
Pay: RM3,500.00 - RM5,000.00 per month
**Benefits**:
- Free parking
- Health insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
Expected Start Date: 07/15/2024
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