Customer Support Liaison

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full time

Company Overview:

Allianz Popular SL is a leading provider of insurance and assistance services to individuals and businesses.

Job Summary:

The Assistance Coordinator will be responsible for delivering high-quality customer service to clients and subscribers of Allianz Partners.

Main Responsibilities:

  1. Handle inquiries and requests from clients via phone, email, or correspondence.
  2. Provide assistance to clients by arranging services and benefits according to policy coverage.
  3. Maintain accurate records of client interactions and actions taken in the case management system.
  4. Collaborate with the team to ensure efficient case handling and resolution.

Benefits:

  • Opportunity to work in a dynamic and global environment.
  • Range of courses and development programs to support personal and professional growth.
  • Encouragement of international mobility and career progression.
  • Work well programs to promote work-life balance and employee well-being.


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