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Resident Experience Manager

1 week ago


Subang Jaya, Selangor, Malaysia Taylor's Education Group Full time
Job Summary

We are seeking a highly motivated and experienced individual to fill the role of Assistant Manager, Resident Experience & Welfare. This position plays a critical role in enhancing student life at Taylor's Residence by supporting the strategic planning and execution of initiatives that promote social, mental, and physical well-being.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in an environment with diverse cultures and multiple perspectives. They will also possess strong analytical and problem-solving skills, with the ability to think critically and creatively.

The successful candidate will be responsible for developing and implementing well-being programs, mentoring student leaders, and fostering community engagement. They will also contribute to key projects such as service-learning programs, student satisfaction initiatives, and structured training modules.

Beyond their technical skills, the successful candidate will possess a strong sense of empathy and understanding of the needs and challenges faced by students in higher education.

About the Role
  • Develop and design structured well-being programs focusing on Mental, Social, and Physical wellness.
  • Plan and develop the annual activity calendar, ensuring a well-structured and engaging schedule of events.
  • Foster a supportive and inclusive residential environment that promotes mental health, social connections, and student leadership.
  • Lead strategic communication efforts to ensure residents and parents receive timely updates on engagement programs.
  • Encourage participation in well-being campaigns, community projects, and leadership training sessions.
  • Oversee the planning, management, and execution of the Service-Learning Programme Initiative, collaborating closely with the Manager to ensure its successful implementation.
  • Establish partnerships with external organizations, NGOs, and university departments to enhance student well-being initiatives.