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Administrative Coordinator

1 month ago

Johor Bahru, Johor, Malaysia J-Recruit Recruitment Agency Full time
Job Summary:

We are seeking a highly organized and detail-oriented Administrative Executive to join our team at J-Recruit Recruitment Agency. The successful candidate will be responsible for providing administrative support, managing correspondence, and maintaining client records.

Key Responsibilities:
  • Administrative Support:
    • Manage the agency's correspondence, including emails and phone calls.
    • Maintain and update client records, booking systems, and databases.
    • Prepare and manage travel documents, itineraries, and travel vouchers.
    • Assist with the processing of travel bookings, amendments, and cancellations.
  • Customer Service:
    • Provide exceptional customer service by responding to client inquiries and resolving any issues promptly.
    • Assist clients with travel-related questions, booking confirmations, and itinerary changes.
    • Ensure client satisfaction by following up on bookings and feedback.
  • Office Management:
    • Order and manage office supplies, equipment, and resources.
    • Coordinate meetings, travel arrangements, and appointments for staff.
    • Maintain a clean, organized, and efficient office environment.
  • Team Coordination:
    • Assist travel consultants with their administrative needs and coordinate team activities.
    Requirements:
    • Experience: Previous experience in an administrative role within the travel industry is preferred.
    • Skills:
      • Strong organizational and multitasking abilities.
      • Excellent communication and interpersonal skills.
      • Proficiency in Microsoft Office Suite and travel booking software.

We offer a competitive salary and a dynamic work environment. If you are a motivated and detail-oriented individual, please submit your application.