Contact Center Associate

Contact Center Operations OverviewIn this challenging and dynamic role, you will oversee contact center operations in Taiwan while providing backup support for the Hong Kong market. Your primary focus will be on ensuring that customer satisfaction is consistently met by managing and supporting internal and external stakeholders.Key ResponsibilitiesEstablish...

Sutherland is a dynamic and innovative company that's looking for a talented Team Manager to join our team. As a key member of our contact center team, you'll play a crucial role in driving sales performance and achieving business objectives.Key ResponsibilitiesAs a Team Manager, you'll be responsible for:Assisting and supporting sales personnel in their...

Contact Center Leadership RoleWe are seeking an experienced Service Delivery Director to lead our contact center operations in Taiwan while providing backup support for the Hong Kong market. In this challenging and dynamic role, you will be responsible for ensuring that customer satisfaction is consistently met by managing and supporting internal and...

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies.Description:We are seeking an experienced Real Time Analyst to join our Remote Assessments Team. As a key member of the team, you will be...

Job DescriptionThe Call Center Team Manager is responsible for supervising a team of call center associates, ensuring they meet performance expectations and deliver high-quality customer service.Main ResponsibilitiesSupervise and direct team members, setting priorities and goals to achieve business objectives.Develop and implement strategies to improve team...

We are looking for a skilled Contact Centre Executive Assistant to join our team! In this role, you will be responsible for providing an efficient and high-quality telephone servicing facility to our customers (agents and policyholders).To achieve this goal, you will work closely with your team to meet and exceed customer standards and expectations. Your Key...

Job SummaryThis position is responsible for leading a team of call center associates, overseeing daily operations, and ensuring high-quality customer service.Key ResponsibilitiesSupervise and direct team members, setting priorities and goals to achieve business objectives.Develop and implement strategies to improve team performance, productivity, and...

As a Call Center Specialist at Prudential, you will play a vital role in ensuring that our customers receive exceptional service. Your primary responsibility will be to provide a high-quality telephone servicing facility to customers, meeting and exceeding their expectations.Key Performance Indicators:Financial Performance: Ensure the team achieves Service...

Role Description:The Real Time Analyst will be responsible for monitoring service levels and staff performance in real-time to ensure effective management of incoming customer interactions.Main Responsibilities:Service Level Monitoring: Daily real-time monitoring of service levels for all queues across multiple geographies and channels.Agent Performance...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24060221Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity...

Executive, Contact CentreExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24120407Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 25 Days Ago job requisition id 25010353Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Job SummaryWe are seeking a highly skilled Data Center Maintenance Planner to join our team at Google Inc. As a key member of our facility operations group, you will be responsible for the effective execution of all planning and scheduling of maintenance work and control processes.The ideal candidate will have experience in electrical maintenance planning,...

Job DescriptionData Center Engineering Operations Engineer is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating within contract parameters. This includes risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric...

Prudential is a partner for every life and protector of every future. Our purpose fosters a culture of diversity and inclusion, empowering our people, customers, and partners to thrive.Job Purpose:The incumbent provides an efficient and high-quality telephone service facility to customers, meeting and exceeding their expectations. Key Performance Indicators...

Data Center Operations Technician, Data Center OperationsJob ID: 2896343 | Amazon Data Services Malaysia Sdn. Bhd.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,...

Our client is a fast growing Data Center service provider, seeking for an experienced and highly organized Data Center Project Director to oversee the planning, execution, and delivery of data center projects. The ideal candidate will have a strong background in data center operations, construction, and infrastructure, with a proven track record of managing...

Job Description:First Point Group is seeking a highly experienced Data Center Project Director to lead the planning, execution, and delivery of data center projects. The ideal candidate will have a strong background in data center operations, construction, and infrastructure, with a proven track record of managing complex projects on time and within...

Job ResponsibilitiesAs a Business Growth Associate, you will be responsible for sourcing leads from diverse channels, including online and offline platforms, referrals, personal contacts, and affiliations. You will also be required to deliver persuasive presentations to showcase tailored products and solutions to potential customers.

Job OverviewWe are seeking a highly skilled Customer Experience Innovator to join our team. This is an exciting opportunity to contribute to cutting-edge projects that redefine customer engagement and drive business impact.Main ResponsibilitiesAct as a key liaison between business stakeholders and technical teams.Lead and support the implementation of an...